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Consolidated Statements of Operations (Unaudited) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Revenue:    
Total revenue $ 117,451 $ 94,340
Cost of revenue:    
Total cost of revenue 36,289 27,714
Total gross profit 81,162 66,626
Operating expenses:    
Research and development 33,080 24,202
Sales and marketing 54,978 48,145
General and administrative 16,220 14,099
Total operating expenses 104,278 86,446
Loss from operations (23,116) (19,820)
Other income (expense), net:    
Interest income 96 1,048
Interest expense (5,394) (3,462)
Other income (expense), net (1,068) (447)
Loss before income taxes (29,482) (22,681)
Provision for income taxes 363 243
Net loss $ (29,845) $ (22,924)
Net loss per share, basic and diluted (in dollars per share) $ (0.56) $ (0.46)
Weighted-average common shares outstanding, basic and diluted (in shares) 52,904,881 50,127,310
Products    
Revenue:    
Total revenue $ 109,285 $ 87,549
Cost of revenue:    
Total cost of revenue 29,650 21,256
Professional services    
Revenue:    
Total revenue 8,166 6,791
Cost of revenue:    
Total cost of revenue $ 6,639 $ 6,458