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Segment Information and Information about Geographic Areas | 12 Months Ended
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Dec. 31, 2024
Segment Reporting [Abstract] |
Segment Information and Information about Geographic Areas | (18) Segment Information and Information about Geographic Areas We operate in a single reportable segment, providing product subscriptions and professional services to our customers. The segment’s accounting policies are consistent with those described in Note 2, Summary of Significant Accounting Policies. Our chief operating decision maker (“CODM”) is our Chief Executive Officer. One of the measures of profit or loss that is used by our CODM to assess performance and allocate resources is consolidated net income, as reported in the consolidated statements of operations. Consolidated net income is used by our CODM in monitoring actual versus budgeted results as well as in benchmarking against our competitors, which are used in assessing performance of the segment. The following table includes segment revenue, segment profit or loss, significant segment expenses regularly provided to the CODM and other segment expenses for the years ended December 31, 2024, 2023 and 2022:
|  |  |  |  | Year Ended December 31,
|  |  |  |  |  |  |  |  | 2024 |  | 2023 |  | 2022
|  |  |  |  |  |  |  |  | (in thousands)
Total revenue |  |  |  |  |  |  |  |  | $ | 844,007 |  |  | $ | 777,707 |  |  | $ | 685,083 |
Adjusted total cost of revenue 1 |  |  |  |  |  |  |  |  | 221,664 |  |  | 202,655 |  |  | 185,489 |
Adjusted research and development 1 |  |  |  |  |  |  |  |  | 135,560 |  |  | 138,754 |  |  | 140,030 |
Adjusted sales and marketing 1 |  |  |  |  |  |  |  |  | 267,483 |  |  | 280,703 |  |  | 273,482 |
Adjusted general and administrative 1 |  |  |  |  |  |  |  |  | 55,792 |  |  | 53,374 |  |  | 55,696 |
Other segment expenses 2 |  |  |  |  |  |  |  |  | 137,982 |  |  | 255,036 |  |  | 155,103 |
Net income (loss) |  |  |  |  |  |  |  |  | $ | 25,526 |  |  | $ | (152,815) |  |  | $ | (124,717) |
1 Adjusted total cost of revenue excludes the impact of stock-based compensation expense and amortization of acquired intangible assets. Adjusted research and development excludes the impact of stock-based compensation expense. Adjusted sales and marketing excludes the impact of stock-based compensation and amortization of acquired intangible assets. Adjusted general and administrative excludes the impact of stock-based compensation, amortization of acquired intangible assets, acquisition-related expenses and litigation-related expenses. 2 Other segment expenses include stock-based compensation expense, amortization of acquired intangible assets, acquisition-related expenses, litigation-related expenses, impairment of long-lived assets, restructuring expense, interest income, interest expense, other income (expense) and provision for (benefit from) income taxes. See the consolidated financial statements for other financial information regarding our operating segment. Net revenues by geographic area presented based upon the location of the customer are as follows:
|  |  |  |  | Year Ended December 31,
|  |  |  |  |  |  |  |  | 2024 |  | 2023 |  | 2022
|  |  |  |  |  |  |  |  | (in thousands)
North America |  |  |  |  |  |  |  |  | $ | 643,405 |  |  | $ | 607,448 |  |  | $ | 541,812 |
Rest of world |  |  |  |  |  |  |  |  | 200,602 |  |  | 170,259 |  |  | 143,271 |
Total |  |  |  |  |  |  |  |  | $ | 844,007 |  |  | $ | 777,707 |  |  | $ | 685,083 |
Property and equipment, net by geographic area was as follows:
| As of December 31, 2024 |  | As of December 31, 2023
| (in thousands)
North America | $ | 22,613 |  |  | $ | 27,609 |
Rest of world | 9,632 |  |  | 12,033 |
Total | $ | 32,245 |  |  | $ | 39,642 |

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/exampleRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 55 -Paragraph 48 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482785/280-10-55-48 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards 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