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Immaterial Correction of an Error - Schedule of Error Corrections and Prior Period Adjustments (Details) - USD ($) $ / shares in Units, $ in Thousands | 3 Months Ended | 6 Months Ended | 9 Months Ended | 12 Months Ended
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Sep. 30, 2024 | Jun. 30, 2024 | Mar. 31, 2024 | Dec. 31, 2023 | Sep. 30, 2023 | Jun. 30, 2023 | Mar. 31, 2023 | Jun. 30, 2024 | Sep. 30, 2024 | Dec. 31, 2024 | Dec. 31, 2023 | Dec. 31, 2022
Error Corrections and Prior Period Adjustments Restatement [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Cost of revenue |  |  |  |  |  |  |  |  |  | $ 251,035 | $ 232,046 | $ 214,349
Research and development expense | $ 44,976 | $ 40,448 | $ 41,368 | $ 40,031 | $ 40,249 | $ 51,164 | $ 46,494 | $ 81,816 | $ 126,792 | 173,126 | 177,937 | 189,970
Sales and marketing expense | 74,821 | 78,126 | 73,095 | 73,557 | 75,983 | 83,368 | 80,753 | 151,221 | 226,042 | 298,809 | 313,661 | 307,409
General and administrative expense | 18,883 | 23,202 | 19,928 | 19,623 | 17,790 | 23,450 | 24,476 | 43,130 | 62,013 | 86,002 | 85,340 | 84,969
Net income (loss) | $ 15,410 | $ 6,538 | $ 1,406 | $ 19,116 | $ (77,209) | $ (68,178) | $ (26,544) | $ 7,944 | $ 23,354 | $ 25,526 | $ (152,815) | $ (124,717)
Net income (loss) per share, basic (in dollars per share) | $ 0.24 | $ 0.10 | $ 0.02 | $ 0.31 | $ (1.26) | $ (1.13) | $ (0.44) | $ 0.08 | $ 0.36 | $ 0.41 | $ (2.52) | $ (2.13)
Net income (loss) per share, diluted (in dollars per share) | $ 0.21 | $ 0.09 | $ 0.02 | $ 0.26 | $ (1.26) | $ (1.13) | $ (0.44) | $ 0.08 | $ 0.32 | $ 0.40 | $ (2.52) | $ (2.13)
Stock-based compensation expense |  |  | $ 25,745 |  |  |  |  | $ 54,811 | $ 80,549 | $ 107,961 | $ 111,636 | $ 119,902
Net cash provided by operating activities |  |  | 31,070 |  |  |  |  | 63,928 | 107,897 | 171,670 | 104,278 | 78,204
As Reported |  |  |  |  |  |  |  |  |  |  |  |
Error Corrections and Prior Period Adjustments Restatement [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Research and development expense | $ 44,565 | $ 40,056 | 40,990 | $ 39,729 | $ 39,940 | $ 50,762 | $ 46,346 | 81,046 | 125,611 |  | 176,776 |
Sales and marketing expense | 74,521 | 77,795 | 72,805 | 73,314 | 75,699 | 83,036 | 80,587 | 150,600 | 225,121 |  | 312,636 |
General and administrative expense | 18,590 | 22,412 | 19,835 | 19,314 | 17,866 | 22,888 | 24,207 | 42,247 | 60,837 |  | 84,276 |
Net income (loss) | $ 16,554 | $ 8,195 | $ 2,258 | $ 20,048 | $ (76,611) | $ (66,782) | $ (25,915) | $ 10,453 | $ 27,007 |  | $ (149,260) |
Net income (loss) per share, basic (in dollars per share) | $ 0.26 | $ 0.13 | $ 0.04 | $ 0.33 | $ (1.25) | $ (1.10) | $ (0.43) | $ 0.13 | $ 0.43 |  | $ (2.46) |
Net income (loss) per share, diluted (in dollars per share) | $ 0.22 | $ 0.11 | $ 0.03 | $ 0.27 | $ (1.25) | $ (1.10) | $ (0.43) | $ 0.11 | $ 0.36 |  | $ (2.46) |
Stock-based compensation expense |  |  | $ 24,893 |  |  |  |  | $ 52,302 | $ 76,896 |  | $ 108,081 |
Net cash provided by operating activities |  |  | 31,070 |  |  |  |  | 63,928 | 107,897 |  | 104,278 |
Adjustment |  |  |  |  |  |  |  |  |  |  |  |
Error Corrections and Prior Period Adjustments Restatement [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Research and development expense | $ 411 | $ 392 | 378 | $ 302 | $ 309 | $ 402 | $ 148 | 770 | 1,181 |  | 1,161 |
Sales and marketing expense | 300 | 331 | 290 | 243 | 284 | 332 | 166 | 621 | 921 |  | 1,025 |
General and administrative expense | 293 | 790 | 93 | 309 | (76) | 562 | 269 | 883 | 1,176 |  | 1,064 |
Net income (loss) | $ (1,144) | $ (1,657) | $ (852) | $ (932) | $ (598) | $ (1,396) | $ (629) | $ (2,509) | $ (3,653) |  | $ (3,555) |
Net income (loss) per share, basic (in dollars per share) | $ (0.02) | $ (0.03) | $ (0.02) | $ (0.02) | $ (0.01) | $ (0.03) | $ (0.01) | $ (0.05) | $ (0.07) |  | $ (0.06) |
Net income (loss) per share, diluted (in dollars per share) | $ (0.01) | $ (0.02) | $ (0.01) | $ (0.01) | $ (0.01) | $ (0.03) | $ (0.01) | $ (0.03) | $ (0.04) |  | $ (0.06) |
Stock-based compensation expense |  |  | $ 852 |  |  |  |  | $ 2,509 | $ 3,653 |  | $ 3,555 |
Net cash provided by operating activities |  |  | 0 |  |  |  |  | 0 | 0 |  | 0 |
Product subscriptions |  |  |  |  |  |  |  |  |  |  |  |
Error Corrections and Prior Period Adjustments Restatement [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Cost of revenue | $ 56,774 | $ 55,107 | 54,734 | $ 52,369 | $ 51,321 | $ 51,226 | $ 48,224 | 109,841 | 166,615 | 225,547 | 203,140 | 182,212
Product subscriptions | As Reported |  |  |  |  |  |  |  |  |  |  |  |
Error Corrections and Prior Period Adjustments Restatement [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Cost of revenue | 56,653 | 54,982 | 54,655 | 52,307 | 51,261 | 51,148 | 48,188 | 109,637 | 166,290 |  | 202,904 |
Product subscriptions | Adjustment |  |  |  |  |  |  |  |  |  |  |  |
Error Corrections and Prior Period Adjustments Restatement [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Cost of revenue | 121 | 125 | 79 | 62 | 60 | 78 | 36 | 204 | 325 |  | 236 |
Professional services |  |  |  |  |  |  |  |  |  |  |  |
Error Corrections and Prior Period Adjustments Restatement [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Cost of revenue | 6,383 | 5,885 | 6,260 | 7,457 | 6,590 | 7,038 | 7,821 | 12,145 | 18,528 | $ 25,488 | 28,906 | $ 32,137
Professional services | As Reported |  |  |  |  |  |  |  |  |  |  |  |
Error Corrections and Prior Period Adjustments Restatement [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Cost of revenue | 6,364 | 5,866 | 6,248 | 7,441 | 6,569 | 7,016 | 7,811 | 12,114 | 18,478 |  | 28,837 |
Professional services | Adjustment |  |  |  |  |  |  |  |  |  |  |  |
Error Corrections and Prior Period Adjustments Restatement [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Cost of revenue | $ 19 | $ 19 | $ 12 | $ 16 | $ 21 | $ 22 | $ 10 | $ 31 | $ 50 |  | $ 69 |

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