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SEGMENTS (Tables)
3 Months Ended
Mar. 31, 2024
Segment Reporting [Abstract]  
Summary of Financial Performance and Results by Segment
The following table presents the financial performance and results by segment for the three months ended March 31, 2024:
(in thousands)
OriginationServicingTotal
Segments
All OtherTotal
Revenue
Loan origination fees and gain on sale of loans, net$133,664 $396 $134,060 $— $134,060 
Gain on reverse mortgage loans held for investment and HMBS-related borrowings, net3,230 — 3,230 — 3,230 
Loan servicing and other fees— 65,788 65,788 — 65,788 
Valuation adjustment of mortgage servicing rights— 20,778 20,778 — 20,778 
Interest income (expense), net
664 10,456 11,120 (2,933)8,187 
Other income (expense), net
364 22 386 (647)(261)
Net revenue137,922 97,440 235,362 (3,580)231,782 
Expenses
Salaries, incentive compensation and benefits121,105 8,145 129,250 10,817 140,067 
General and administrative20,548 3,862 24,410 4,801 29,211 
Occupancy, equipment and communication16,935 966 17,901 1,914 19,815 
Depreciation and amortization3,491 141 3,632 122 3,754 
Provision for foreclosure losses— 392 392 — 392 
Total expenses
162,079 13,506 175,585 17,654 193,239 
Income tax expense
— — — 10,143 10,143 
Net (loss) income
$(24,157)$83,934 $59,777 $(31,377)$28,400 
The following table presents the financial performance and results by segment for the three months ended March 31, 2023:
(in thousands)
OriginationServicingTotal
Segments
All OtherTotal
Revenue
Loan origination fees and gain on sale of loans, net$92,276 $375 $92,651 $— $92,651 
Loan servicing and other fees— 60,087 60,087 — 60,087 
Valuation adjustment of mortgage servicing rights— (54,871)(54,871)— (54,871)
Interest income (expense), net
1,300 7,410 8,710 (2,727)5,983 
Other (expense) income, net
(2)52 50 (15)35 
Net revenue93,574 13,053 106,627 (2,742)103,885 
Expenses
Salaries, incentive compensation and benefits93,257 7,574 100,831 10,289 111,120 
General and administrative14,494 2,880 17,374 3,509 20,883 
Occupancy, equipment and communication15,174 1,258 16,432 998 17,430 
Depreciation and amortization3,399 142 3,541 197 3,738 
Provision for foreclosure losses— 1,514 1,514 — 1,514 
Total expenses
126,324 13,368 139,692 14,993 154,685 
Income tax benefit
— — — (13,605)(13,605)
Net loss
$(32,750)$(315)$(33,065)$(4,130)$(37,195)