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Restructuring Costs Leadership Realignment (Details) - USD ($) $ in Millions | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2018 | Jun. 30, 2017 | Jun. 30, 2018 | Jun. 30, 2017
Restructuring Reserve [Roll Forward] |  |  |  |  |  |
Restructuring costs, net | [1],[2] | $ 6 | $ 2 | [3] | $ 36 | $ 7
Real Estate Franchise Services |  |  |  |  |  |
Restructuring Reserve [Roll Forward] |  |  |  |  |  |
Restructuring costs, net |  |  | 1 |  | 2 | 1
Company Owned Real Estate Brokerage Services |  |  |  |  |  |
Restructuring Reserve [Roll Forward] |  |  |  |  |  |
Restructuring costs, net |  | 4 | 1 |  | 21 | 6
Relocation Services |  |  |  |  |  |
Restructuring Reserve [Roll Forward] |  |  |  |  |  |
Restructuring costs, net |  | 1 |  |  | 9 |
Title and Settlement Services |  |  |  |  |  |
Restructuring Reserve [Roll Forward] |  |  |  |  |  |
Restructuring costs, net |  | 1 |  |  | 2 |
Personnel Related |  |  |  |  |  |
Restructuring Reserve [Roll Forward] |  |  |  |  |  |
Restructuring costs, net | [4] | 3 | 1 |  | 17 | 6
Facility Related |  |  |  |  |  |
Restructuring Reserve [Roll Forward] |  |  |  |  |  |
Restructuring costs, net | [5] | 3 | 1 |  | 12 | 1
Internal Use Software Impairment |  |  |  |  |  |
Restructuring Reserve [Roll Forward] |  |  |  |  |  |
Restructuring costs, net | [6] | 0 | $ 0 |  | 7 | $ 0
Leadership Realignment |  |  |  |  |  |
Restructuring Reserve [Roll Forward] |  |  |  |  |  |
Balance at December 31, 2017 |  |  |  |  | 0 |
Restructuring costs, net |  | 5 |  |  | 34 |
Costs paid or otherwise settled |  |  |  |  | (23) |
Balance at June 30, 2018 |  | 11 |  |  | 11 |
Restructuring and Related Cost, Expected Cost [Abstract] |  |  |  |  |  |
Total amount expected to be incurred |  | 48 |  |  | 48 |
Amount incurred to date |  | 34 |  |  | 34 |
Total amount remaining to be incurred |  | 14 |  |  | 14 |
Leadership Realignment | Real Estate Franchise Services |  |  |  |  |  |
Restructuring and Related Cost, Expected Cost [Abstract] |  |  |  |  |  |
Total amount expected to be incurred |  | 2 |  |  | 2 |
Amount incurred to date |  | 2 |  |  | 2 |
Total amount remaining to be incurred |  | 0 |  |  | 0 |
Leadership Realignment | Company Owned Real Estate Brokerage Services |  |  |  |  |  |
Restructuring and Related Cost, Expected Cost [Abstract] |  |  |  |  |  |
Total amount expected to be incurred |  | 29 |  |  | 29 |
Amount incurred to date |  | 20 |  |  | 20 |
Total amount remaining to be incurred |  | 9 |  |  | 9 |
Leadership Realignment | Relocation Services |  |  |  |  |  |
Restructuring and Related Cost, Expected Cost [Abstract] |  |  |  |  |  |
Total amount expected to be incurred |  | 9 |  |  | 9 |
Amount incurred to date |  | 9 |  |  | 9 |
Total amount remaining to be incurred |  | 0 |  |  | 0 |
Leadership Realignment | Title and Settlement Services |  |  |  |  |  |
Restructuring and Related Cost, Expected Cost [Abstract] |  |  |  |  |  |
Total amount expected to be incurred |  | 1 |  |  | 1 |
Amount incurred to date |  | 1 |  |  | 1 |
Total amount remaining to be incurred |  | 0 |  |  | 0 |
Leadership Realignment | Corporate Segment |  |  |  |  |  |
Restructuring and Related Cost, Expected Cost [Abstract] |  |  |  |  |  |
Total amount expected to be incurred |  | 7 |  |  | 7 |
Amount incurred to date |  | 2 |  |  | 2 |
Total amount remaining to be incurred |  | 5 |  |  | 5 |
Leadership Realignment | Personnel Related |  |  |  |  |  |
Restructuring Reserve [Roll Forward] |  |  |  |  |  |
Balance at December 31, 2017 |  |  |  |  | 0 |
Restructuring costs, net |  |  |  |  | 17 |
Costs paid or otherwise settled |  |  |  |  | (13) |
Balance at June 30, 2018 |  | 4 |  |  | 4 |
Restructuring and Related Cost, Expected Cost [Abstract] |  |  |  |  |  |
Total amount expected to be incurred |  | 23 |  |  | 23 |
Amount incurred to date |  | 17 |  |  | 17 |
Total amount remaining to be incurred |  | 6 |  |  | 6 |
Leadership Realignment | Facility Related |  |  |  |  |  |
Restructuring Reserve [Roll Forward] |  |  |  |  |  |
Balance at December 31, 2017 |  |  |  |  | 0 |
Restructuring costs, net |  |  |  |  | 10 |
Costs paid or otherwise settled |  |  |  |  | (3) |
Balance at June 30, 2018 |  | 7 |  |  | 7 |
Restructuring and Related Cost, Expected Cost [Abstract] |  |  |  |  |  |
Total amount expected to be incurred |  | 18 |  |  | 18 |
Amount incurred to date |  | 10 |  |  | 10 |
Total amount remaining to be incurred |  | 8 |  |  | 8 |
Leadership Realignment | Internal Use Software Impairment |  |  |  |  |  |
Restructuring Reserve [Roll Forward] |  |  |  |  |  |
Balance at December 31, 2017 |  |  |  |  | 0 |
Restructuring costs, net |  |  |  |  | 7 |
Costs paid or otherwise settled |  |  |  |  | (7) |
Balance at June 30, 2018 |  | 0 |  |  | 0 |
Restructuring and Related Cost, Expected Cost [Abstract] |  |  |  |  |  |
Total amount expected to be incurred |  | 7 |  |  | 7 |
Amount incurred to date |  | 7 |  |  | 7 |
Total amount remaining to be incurred |  | $ 0 |  |  | $ 0 |
[1] | The three and six months ended June 30, 2018 includes $5 million and $34 million, respectively, of expense related to the Leadership Realignment and Other Restructuring Activities program and $1 million and $2 million, respectively, of expense related to the Business Optimization Initiative program.
[2] | The three months ended June 30, 2018 includes restructuring charges of $4 million in the Company Owned Real Estate Brokerage Services segment, $1 million in the Relocation Services segment and $1 million at Title and Settlement Services segment.The three months ended June 30, 2017 includes restructuring charges of $1 million in the Real Estate Franchise Services segment and $1 million in the Company Owned Real Estate Brokerage Services segment.The six months ended June 30, 2018 includes restructuring charges of $2 million in the Real Estate Franchise Services segment, $21 million in the Company Owned Real Estate Brokerage Services segment, $9 million in the Relocation Services segment, $2 million at Title and Settlement Services segment and $2 million in the Corporate and Other segment.The six months ended June 30, 2017 includes restructuring charges of $1 million in the Real Estate Franchise Services segment and $6 million in the Company Owned Real Estate Brokerage Services segment.
[3] | Includes an $8 million expense related to the settlement of the Strader legal matter in Corporate and Other.
[4] | Personnel-related costs consist of severance costs provided to employees who have been terminated and duplicate payroll costs during transition.
[5] | Facility-related costs consist of costs associated with planned facility closures such as contract termination costs, lease payments, net of applicable sublease income, that will continue to be incurred under the contract for its remaining term without economic benefit to the Company, accelerated depreciation on asset disposals and other facility and employee relocation related costs.
[6] | Internal use software impairment relates to development costs capitalized for a project that was determined to not meet the Company's strategic goals when analyzed by the Company's new leadership team.

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