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Restructuring Costs Leadership Realignment (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2018
Mar. 31, 2018
Sep. 30, 2017
Sep. 30, 2018
Sep. 30, 2017
Restructuring Reserve [Roll Forward]          
Restructuring costs, net [1],[2] $ 9   $ 2 $ 45 $ 9 [3]
Real Estate Franchise Services          
Restructuring Reserve [Roll Forward]          
Restructuring costs, net 1     3 1
Company Owned Real Estate Brokerage Services          
Restructuring Reserve [Roll Forward]          
Restructuring costs, net 8   2 29 8
Relocation Services          
Restructuring Reserve [Roll Forward]          
Restructuring costs, net       9  
Title and Settlement Services          
Restructuring Reserve [Roll Forward]          
Restructuring costs, net       2  
Personnel Related          
Restructuring Reserve [Roll Forward]          
Restructuring costs, net [4] 3   1 20 7
Facility Related          
Restructuring Reserve [Roll Forward]          
Restructuring costs, net [5] 3   0 15 1
Internal Use Software Impairment          
Restructuring Reserve [Roll Forward]          
Restructuring costs, net [6] 3 $ 7 $ 0 10 $ 0
Leadership Realignment          
Restructuring Reserve [Roll Forward]          
Balance at December 31, 2017   0   0  
Restructuring costs, net 9     43  
Costs paid or otherwise settled       (30)  
Balance at September 30, 2018 13     13  
Restructuring and Related Cost, Expected Cost [Abstract]          
Total amount expected to be incurred 61     61  
Amount incurred to date 43     43  
Total amount remaining to be incurred 18     18  
Leadership Realignment | Real Estate Franchise Services          
Restructuring and Related Cost, Expected Cost [Abstract]          
Total amount expected to be incurred 3     3  
Amount incurred to date 3     3  
Total amount remaining to be incurred 0     0  
Leadership Realignment | Company Owned Real Estate Brokerage Services          
Restructuring and Related Cost, Expected Cost [Abstract]          
Total amount expected to be incurred 36     36  
Amount incurred to date 28     28  
Total amount remaining to be incurred 8     8  
Leadership Realignment | Relocation Services          
Restructuring and Related Cost, Expected Cost [Abstract]          
Total amount expected to be incurred 9     9  
Amount incurred to date 9     9  
Total amount remaining to be incurred 0     0  
Leadership Realignment | Title and Settlement Services          
Restructuring and Related Cost, Expected Cost [Abstract]          
Total amount expected to be incurred 2     2  
Amount incurred to date 1     1  
Total amount remaining to be incurred 1     1  
Leadership Realignment | Corporate Segment          
Restructuring and Related Cost, Expected Cost [Abstract]          
Total amount expected to be incurred 11     11  
Amount incurred to date 2     2  
Total amount remaining to be incurred 9     9  
Leadership Realignment | Personnel Related          
Restructuring Reserve [Roll Forward]          
Balance at December 31, 2017   0   0  
Restructuring costs, net       20  
Costs paid or otherwise settled       (15)  
Balance at September 30, 2018 5     5  
Restructuring and Related Cost, Expected Cost [Abstract]          
Total amount expected to be incurred 31     31  
Amount incurred to date 20     20  
Total amount remaining to be incurred 11     11  
Leadership Realignment | Facility Related          
Restructuring Reserve [Roll Forward]          
Balance at December 31, 2017   0   0  
Restructuring costs, net       13  
Costs paid or otherwise settled       (5)  
Balance at September 30, 2018 8     8  
Restructuring and Related Cost, Expected Cost [Abstract]          
Total amount expected to be incurred 20     20  
Amount incurred to date 13     13  
Total amount remaining to be incurred 7     7  
Leadership Realignment | Internal Use Software Impairment          
Restructuring Reserve [Roll Forward]          
Balance at December 31, 2017   $ 0   0  
Restructuring costs, net       10  
Costs paid or otherwise settled       (10)  
Balance at September 30, 2018 0     0  
Restructuring and Related Cost, Expected Cost [Abstract]          
Total amount expected to be incurred 10     10  
Amount incurred to date 10     10  
Total amount remaining to be incurred $ 0     $ 0  
[1] The three and nine months ended September 30, 2018 includes $9 million and $43 million, respectively, of expense related to the Leadership Realignment and Other Restructuring Activities program and zero and $2 million, respectively, of expense related to the Business Optimization Initiative program.
[2] The three months ended September 30, 2018 includes restructuring charges of $1 million in the Real Estate Franchise Services and $8 million in the Company Owned Real Estate Brokerage Services segment.The three months ended September 30, 2017 includes restructuring charges of $2 million in the Company Owned Real Estate Brokerage Services segment.The nine months ended September 30, 2018 includes restructuring charges of $3 million in the Real Estate Franchise Services segment, $29 million in the Company Owned Real Estate Brokerage Services segment, $9 million in the Relocation Services segment, $2 million at Title and Settlement Services segment and $2 million in the Corporate and Other segment.The nine months ended September 30, 2017 includes restructuring charges of $1 million in the Real Estate Franchise Services segment and $8 million in the Company Owned Real Estate Brokerage Services segment.
[3] Includes an $8 million expense related to the settlement of the Strader legal matter in Corporate and Other.
[4] Personnel-related costs consist of severance costs provided to employees who have been terminated and duplicate payroll costs during transition.
[5] Facility-related costs consist of costs associated with planned facility closures such as contract termination costs, lease payments, net of applicable sublease income, that will continue to be incurred under the contract for its remaining term without economic benefit to the Company, accelerated depreciation on asset disposals and other facility and employee relocation related costs.
[6] Internal use software impairment relates to development costs capitalized for a project that was determined to not meet the Company's strategic goals when analyzed by the Company's new leadership team. $7 million was recognized during the first quarter of 2018 and an additional $3 million was recognized during the third quarter of 2018.