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Note 11. Restructuring Costs Restructuring Costs (Details) - USD ($)
$ in Millions
 3 Months Ended 12 Months Ended
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2017
Sep. 30, 2017
Jun. 30, 2017
Mar. 31, 2017
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Restructuring Reserve [Roll Forward]                      
Restructuring costs, net $ 13 $ 9 $ 6 $ 30 $ 3 $ 2 $ 2 $ 5 $ 58 [1],[2] $ 12 [1],[2] $ 39 [1],[2]
Real Estate Franchise Services                      
Restructuring Reserve [Roll Forward]                      
Restructuring costs, net                 3 1 4
Company Owned Real Estate Brokerage Services                      
Restructuring Reserve [Roll Forward]                      
Restructuring costs, net                 37 9 22
Relocation Services                      
Restructuring Reserve [Roll Forward]                      
Restructuring costs, net                 11   4
Title and Settlement Services                      
Restructuring Reserve [Roll Forward]                      
Restructuring costs, net                 4 1 1
Leadership Realignment                      
Restructuring Reserve [Roll Forward]                      
Balance at December 31, 2017       0         0    
Restructuring costs, net                 56    
Costs paid or otherwise settled                 (36)    
Balance at December 31, 2018 20       0       20 0  
Restructuring and Related Cost, Expected Cost [Abstract]                      
Total amount expected to be incurred 58               58    
Restructuring and Related Cost, Cost Incurred to Date 56               56    
Total amount remaining to be incurred 2               2    
Leadership Realignment | Real Estate Franchise Services                      
Restructuring and Related Cost, Expected Cost [Abstract]                      
Total amount expected to be incurred 3               3    
Restructuring and Related Cost, Cost Incurred to Date 3               3    
Total amount remaining to be incurred 0               0    
Leadership Realignment | Company Owned Real Estate Brokerage Services                      
Restructuring and Related Cost, Expected Cost [Abstract]                      
Total amount expected to be incurred 37               37    
Restructuring and Related Cost, Cost Incurred to Date 36               36    
Total amount remaining to be incurred 1               1    
Leadership Realignment | Relocation Services                      
Restructuring and Related Cost, Expected Cost [Abstract]                      
Total amount expected to be incurred 11               11    
Restructuring and Related Cost, Cost Incurred to Date 11               11    
Total amount remaining to be incurred 0               0    
Leadership Realignment | Title and Settlement Services                      
Restructuring and Related Cost, Expected Cost [Abstract]                      
Total amount expected to be incurred 3               3    
Restructuring and Related Cost, Cost Incurred to Date 3               3    
Total amount remaining to be incurred 0               0    
Leadership Realignment | Corporate                      
Restructuring and Related Cost, Expected Cost [Abstract]                      
Total amount expected to be incurred 4               4    
Restructuring and Related Cost, Cost Incurred to Date 3               3    
Total amount remaining to be incurred 1               1    
Business Optimization Plan                      
Restructuring Reserve [Roll Forward]                      
Balance at December 31, 2017       7         7    
Restructuring costs, net                 2    
Costs paid or otherwise settled                 (7)    
Balance at December 31, 2018         7         7  
Restructuring and Related Cost, Expected Cost [Abstract]                      
Total amount remaining to be incurred 2               2    
Personnel-related costs                      
Restructuring Reserve [Roll Forward]                      
Restructuring costs, net [3]                 25 7 22
Personnel-related costs | Leadership Realignment                      
Restructuring Reserve [Roll Forward]                      
Balance at December 31, 2017       0         0    
Restructuring costs, net                 25    
Costs paid or otherwise settled                 (18)    
Balance at December 31, 2018 7       0       7 0  
Restructuring and Related Cost, Expected Cost [Abstract]                      
Total amount expected to be incurred 27               27    
Restructuring and Related Cost, Cost Incurred to Date 25               25    
Total amount remaining to be incurred 2               2    
Facility-related costs                      
Restructuring Reserve [Roll Forward]                      
Restructuring costs, net [4]                 22 4 11
Facility-related costs | Leadership Realignment                      
Restructuring Reserve [Roll Forward]                      
Balance at December 31, 2017       0         0    
Restructuring costs, net                 20    
Costs paid or otherwise settled                 (7)    
Balance at December 31, 2018 13       0       13 0  
Restructuring and Related Cost, Expected Cost [Abstract]                      
Total amount expected to be incurred 20               20    
Restructuring and Related Cost, Cost Incurred to Date 20               20    
Total amount remaining to be incurred 0               0    
Facility-related costs | Business Optimization Plan                      
Restructuring Reserve [Roll Forward]                      
Restructuring costs, net                 2    
Internal Use Software Impairment                      
Restructuring Reserve [Roll Forward]                      
Restructuring costs, net [5]                 11 0 0
Internal Use Software Impairment | Leadership Realignment                      
Restructuring Reserve [Roll Forward]                      
Balance at December 31, 2017       $ 0         0    
Restructuring costs, net                 11    
Costs paid or otherwise settled                 (11)    
Balance at December 31, 2018 0       $ 0       0 0  
Restructuring and Related Cost, Expected Cost [Abstract]                      
Total amount expected to be incurred 11               11    
Restructuring and Related Cost, Cost Incurred to Date 11               11    
Total amount remaining to be incurred $ 0               0    
Other restructuring costs                      
Restructuring Reserve [Roll Forward]                      
Restructuring costs, net [6]                 $ 0 $ 1 $ 6
[1] The year ended December 31, 2018 includes $56 million of expense related to the Leadership Realignment and Other Restructuring Activities program and $2 million of expense related to the Business Optimization Initiative program. The years ended December 31, 2017 and December 31, 2016 include expenses related to the Business Optimization Initiative program.
[2] The year ended December 31, 2018 includes restructuring charges of $3 million in the Real Estate Franchise Services segment, $37 million in the Company Owned Real Estate Brokerage Services segment, $11 million in the Relocation Services segment, $4 million at the Title and Settlement Services segment and $3 million in the Corporate and Other segment.The year ended December 31, 2017 includes restructuring charges of $1 million in the Real Estate Franchise Services segment, $9 million in the Company Owned Real Estate Brokerage Services segment, $1 million at the Title and Settlement Services segment and $1 million in the Corporate and Other segment.The year ended December 31, 2016 includes restructuring charges of $4 million in the Real Estate Franchise Services segment, $22 million in the Company Owned Real Estate Brokerage Services segment, $4 million in the Relocation Services segment, $1 million at the Title and Settlement Services segment and $8 million in the Corporate and Other segment.
[3] Personnel-related costs consist of severance costs provided to employees who have been terminated and duplicate payroll costs during transition.
[4] Facility-related costs consist of costs associated with planned facility closures such as contract termination costs, lease payments, net of applicable sublease income, that will continue to be incurred under the contract for its remaining term without economic benefit to the Company, accelerated depreciation on asset disposals and other facility and employee relocation related costs.
[5] Internal use software impairment relates to development costs capitalized for a project that was determined to not meet the Company's strategic goals when analyzed by the Company's new leadership team.
[6] Other restructuring costs consist of costs related to professional fees, consulting fees and other costs associated with restructuring activities which are primarily included in the Corporate and Other business segment.