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Restructuring Costs Facility and Operational Efficiencies Program (Details) - USD ($)
$ in Millions
 3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Restructuring Reserve [Roll Forward]        
Restructuring costs, net [1],[2] $ 11 $ 9 $ 32 $ 45
Restructuring and Related Cost, Expected Cost [Abstract]        
Impairment loss 3   5  
Real Estate Franchise Services        
Restructuring Reserve [Roll Forward]        
Restructuring costs, net 1 1 1 3
Company Owned Brokerage Services        
Restructuring Reserve [Roll Forward]        
Restructuring costs, net 8 8 18 29
Relocation Services        
Restructuring Reserve [Roll Forward]        
Restructuring costs, net 1   5 9
Title and Settlement Services        
Restructuring Reserve [Roll Forward]        
Restructuring costs, net     2 2
Corporate and Other        
Restructuring Reserve [Roll Forward]        
Restructuring costs, net 1   6 2
Personnel Related        
Restructuring Reserve [Roll Forward]        
Restructuring costs, net [3] 4 3 20 20
Facility Related        
Restructuring Reserve [Roll Forward]        
Restructuring costs, net [4] 6 $ 3 11 $ 15
Operational Efficiencies Program        
Restructuring Reserve [Roll Forward]        
Balance at December 31, 2018     0  
Restructuring costs, net 10   28  
Costs paid or otherwise settled     (21)  
Balance at September 30, 2019 7   7  
Restructuring and Related Cost, Expected Cost [Abstract]        
Restructuring and Related Cost, Expected Cost 66   66  
Restructuring and Related Cost, Cost Incurred to Date 28   28  
Restructuring and Related Cost, Expected Cost Remaining 38   38  
Operational Efficiencies Program | Real Estate Franchise Services        
Restructuring and Related Cost, Expected Cost [Abstract]        
Restructuring and Related Cost, Expected Cost 4   4  
Restructuring and Related Cost, Cost Incurred to Date 1   1  
Restructuring and Related Cost, Expected Cost Remaining 3   3  
Operational Efficiencies Program | Company Owned Brokerage Services        
Restructuring and Related Cost, Expected Cost [Abstract]        
Restructuring and Related Cost, Expected Cost 47   47  
Restructuring and Related Cost, Cost Incurred to Date 17   17  
Restructuring and Related Cost, Expected Cost Remaining 30   30  
Operational Efficiencies Program | Relocation Services        
Restructuring and Related Cost, Expected Cost [Abstract]        
Restructuring and Related Cost, Expected Cost 5   5  
Restructuring and Related Cost, Cost Incurred to Date 5   5  
Restructuring and Related Cost, Expected Cost Remaining 0   0  
Operational Efficiencies Program | Title and Settlement Services        
Restructuring and Related Cost, Expected Cost [Abstract]        
Restructuring and Related Cost, Expected Cost 1   1  
Restructuring and Related Cost, Cost Incurred to Date 1   1  
Restructuring and Related Cost, Expected Cost Remaining 0   0  
Operational Efficiencies Program | Corporate and Other        
Restructuring and Related Cost, Expected Cost [Abstract]        
Restructuring and Related Cost, Expected Cost 9   9  
Restructuring and Related Cost, Cost Incurred to Date 4   4  
Restructuring and Related Cost, Expected Cost Remaining 5   5  
Operational Efficiencies Program | Personnel Related        
Restructuring Reserve [Roll Forward]        
Balance at December 31, 2018     0  
Restructuring costs, net     17  
Costs paid or otherwise settled     (14)  
Balance at September 30, 2019 3   3  
Restructuring and Related Cost, Expected Cost [Abstract]        
Restructuring and Related Cost, Expected Cost 24   24  
Restructuring and Related Cost, Cost Incurred to Date 17   17  
Restructuring and Related Cost, Expected Cost Remaining 7   7  
Operational Efficiencies Program | Facility Related        
Restructuring Reserve [Roll Forward]        
Balance at December 31, 2018 [5]     0  
Restructuring costs, net [5]     10  
Costs paid or otherwise settled [5]     (6)  
Balance at September 30, 2019 [5] 4   4  
Restructuring and Related Cost, Expected Cost [Abstract]        
Restructuring and Related Cost, Expected Cost [6] 41   41  
Restructuring and Related Cost, Cost Incurred to Date [6] 10   10  
Restructuring and Related Cost, Expected Cost Remaining [6] $ 31   $ 31  
[1] The three and nine months ended September 30, 2019 include $10 million and $28 million, respectively, of expense related to the Facility and Operational Efficiencies Program and $1 million and $4 million, respectively, of expense related to prior restructuring programs. Restructuring charges for three and nine months ended September 30, 2018 relate to prior restructuring programs.
[2] The three months ended September 30, 2019 includes restructuring charges of $1 million in the Real Estate Franchise Services segment, $8 million in the Company Owned Real Estate Brokerage Services segment, $1 million in the Relocation Services segment and $1 million in Corporate and Other.
The three months ended September 30, 2018 includes restructuring charges of $1 million in the Real Estate Franchise Services and $8 million in the Company Owned Real Estate Brokerage Services segment.
The nine months ended September 30, 2019 includes restructuring charges of $1 million in Real Estate Franchise Services segment, $18 million in the Company Owned Real Estate Brokerage Services segment, $5 million in the Relocation Services segment, $2 million in the Title and Settlement Services segment and $6 million in Corporate and Other.
The nine months ended September 30, 2018 includes restructuring charges of $3 million in the Real Estate Franchise Services segment, $29 million in the Company Owned Real Estate Brokerage Services segment, $9 million in the Relocation Services segment, $2 million in the Title and Settlement Services segment and $2 million in Corporate and Other.
[3] Personnel-related costs consist of severance costs provided to employees who have been terminated and duplicate payroll costs during transition.
[4] Facility-related costs consist of costs associated with planned facility closures such as contract termination costs, amortization of lease assets that will continue to be incurred under the contract for its remaining term without economic benefit to the Company, accelerated depreciation on asset disposals and other facility and employee relocation related costs.
[5] In addition, the Company incurred an additional $5 million related to lease asset impairments in connection with the Facility and Operational Efficiencies Program during the nine months ended September 30, 2019.
[6] Facility-related costs includes lease asset impairments expected to be incurred under the Facility and Operational Efficiencies Program.