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Franchising and Marketing Activities Change in the Number of Franchised and Brokerage Outlets (Details)
$ in Millions
12 Months Ended
Dec. 31, 2019
USD ($)
Brokerage_Offices
Dec. 31, 2019
USD ($)
Dec. 31, 2019
USD ($)
franchisedandcompanyownedoffices
Dec. 31, 2018
USD ($)
franchisedandcompanyownedoffices
Dec. 31, 2017
USD ($)
franchisedandcompanyownedoffices
Franchised (domestic and international):          
Change in Number of Franchised and Company Owned Outlets [Roll Forward]          
Beginning balance     15,830 14,039 13,314
Additions     2,399 2,149 1,137
Terminations/Closures     (453) (358) (412)
Ending balance     17,776 15,830 14,039
Company owned:          
Change in Number of Franchised and Company Owned Outlets [Roll Forward]          
Beginning balance     755 789 789
Additions     4 8 20
Terminations/Closures     (46) (42) (20)
Ending balance 710   713 755 789
Franchisee Conversion Notes and Development Advance Notes          
Change in Number of Franchised and Company Owned Outlets [Roll Forward]          
Franchise conversion and development advance notes | $ $ 134 $ 134 $ 134 $ 131  
Forgiveness of franchise conversion and development advance notes | $   $ 29   $ 29 $ 25