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Consolidated Statements Of Operations - USD ($)
shares in Millions, $ in Millions
 12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Revenues      
Net revenues [1] $ 6,221 $ 5,870 $ 6,079
Expenses      
Commission and other agent-related costs 3,527 3,156 3,282
Operating 1,473 1,531 1,548
Marketing 215 264 258
General and administrative 412 344 328
Former parent legacy cost, net [2] 1 1 4
Restructuring costs, net [3],[4] 67 52 58
Impairments 682 [5] 271 [5] 0
Depreciation and amortization 186 [6] 195 [6] 195
Interest expense, net 246 250 190
Loss (gain) on the early extinguishment of debt [2] 8 (5) 7
Other income, net (5) 0 0
Total expenses 6,812 6,059 5,870
(Loss) income before income taxes, equity in (earnings) losses and noncontrolling interests (591) (189) 209
Income tax (benefit) expense (104) 14 65
Equity in (earnings) losses of unconsolidated entities (131) (18) 4
Net (loss) income (356) (185) 140
Less: Net income attributable to noncontrolling interests (4) (3) (3)
Net (loss) income attributable to Realogy Holdings and Realogy Group $ (360) $ (188) $ 137
(Loss) earnings per share attributable to Realogy Holdings shareholders:      
Basic (loss) earnings per share $ (3.13) $ (1.65) $ 1.10
Diluted (loss) earnings per share $ (3.13) $ (1.65) $ 1.09
Weighted average common and common equivalent shares of Realogy Holdings outstanding:      
Basic 115.2 114.2 124.0
Diluted 115.2 114.2 125.3
Gross Commission Income      
Revenues      
Net revenues [7] $ 4,669 $ 4,330 $ 4,533
Service revenue      
Revenues      
Net revenues [8] 983 941 947
Franchise fees      
Revenues      
Net revenues [9] 419 386 393
Other      
Revenues      
Net revenues [10] $ 150 $ 213 $ 206
[1] Transactions between segments are eliminated in consolidation. Revenues for Realogy Franchise Group include intercompany royalties and marketing fees paid by Realogy Brokerage Group of $316 million, $293 million and $306 million for the years ended December 31, 2020, 2019 and 2018, respectively. Such amounts are eliminated through the Corporate and Other line.
[2] Former parent legacy items and Loss (gain) on the early extinguishment of debt are recorded in Corporate and Other.
[3] Restructuring charges for the year ended December 31, 2020 include $65 million related to the Facility and Operational Efficiencies Program and $2 million related to the Leadership Realignment and Other Restructuring Activities Program. The year ended December 31, 2019 includes $47 million of expense related to the Facility and Operational Efficiencies Program and $5 million of expense primarily related to the Leadership Realignment and Other Restructuring Activities Program. The year ended December 31, 2018 includes costs primarily related to the Leadership Realignment and Other Restructuring Activities Program
[4] The year ended December 31, 2020 includes restructuring charges of $15 million at Realogy Franchise Group, $37 million at Realogy Brokerage Group, $4 million at Realogy Title Group and $11 million at Corporate and Other.
The year ended December 31, 2019 includes restructuring charges of $14 million at Realogy Franchise Group, $25 million at Realogy Brokerage Group, $3 million at Realogy Title Group and $10 million at Corporate and Other.
The year ended December 31, 2018 includes restructuring charges of $14 million at Realogy Franchise Group, $37 million at Realogy Brokerage Group, $4 million at Realogy Title Group and $3 million at Corporate and Other.
[5] Non-cash impairments for the year ended December 31, 2020 include:
•a goodwill impairment charge of $413 million related to Realogy Brokerage Group during the first quarter of 2020;
•an impairment charge of $30 million related to Realogy Franchise Group's trademarks during the first quarter of 2020;
•$133 million of reserves recorded during the nine months ended September 30, 2020 (while Cartus Relocation Services was held for sale) to reduce the net assets to the estimated proceeds which were included in Impairments in connection with the reclassification of Cartus Relocation Services as continuing operations during the fourth quarter of 2020;
•a goodwill impairment charge of $22 million related to Cartus Relocations Services during the fourth quarter of 2020;
•an impairment charge of $34 million related to Cartus Relocation Services' trademarks during the fourth quarter of 2020; and
•other asset impairments of $50 million primarily related to lease asset impairments.
Non-cash impairments for the year ended December 31, 2019 include a goodwill impairment charge of $237 million related to Realogy Brokerage Group, a $22 million reduction to record net assets held for sale at the lower of carrying value or fair value, less costs to sell, for Cartus Relocations Services which was presented as held for sale at December 31, 2019 and $12 million of other impairment charges primarily related to lease asset impairments.
[6] Depreciation and amortization for the year ended December 31, 2018 includes $2 million of amortization expense related to Guaranteed Rate Affinity's purchase accounting included in the "Equity in (earnings) losses of unconsolidated entities" line on the Consolidated Statement of Operations.
[7] Gross commission income at Realogy Brokerage Group is recognized at a point in time at the closing of a homesale transaction.
[8] Service revenue primarily consist of title and escrow fees at Realogy Title Group and are recognized at a point in time at the closing of a homesale transaction. Service revenue at Realogy Franchise Group includes relocation fees, which are recognized as revenue when or as the related performance obligation is satisfied dependent on the type of service performed, and fees related to leads and related services, which are recognized at a point in time at the closing of a homesale transaction or at the completion of the related service.
[9] Franchise fees at Realogy Franchise Group primarily include domestic royalties which are recognized at a point in time when the underlying franchisee revenue is earned (upon close of the homesale transaction).
[10] Other revenue includes brand marketing funds received at Realogy Franchise Group from franchisees, third-party listing fees in 2019 and 2018, and other miscellaneous revenues across all of the business segments.