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Restructuring Costs (Notes)
 12 Months Ended
Dec. 31, 2021
Restructuring and Related Activities [Abstract]  
Restructuring Costs RESTRUCTURING COSTS
Restructuring charges for the years ended December 31, 2021, 2020 and 2019 were $17 million, $67 million and $52 million, respectively. The components of the restructuring charges for the years ended December 31, 2021, 2020 and 2019 were as follows:
 Years Ended December 31,
2021 2020 2019
Personnel-related costs (1)$6 $20 $33 
Facility-related costs (2)11 47  18 
Other restructuring costs (3)— — 1 
Total restructuring charges (4)$17 $67 $52 
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(1)Personnel-related costs consist of severance costs provided to employees who have been terminated and duplicate payroll costs during transition.
(2)Facility-related costs consist of costs associated with planned facility closures such as contract termination costs, amortization of lease assets that will continue to be incurred under the contract for its remaining term without economic benefit to the Company, accelerated depreciation on asset disposals and other facility and employee relocation related costs.
(3)Other restructuring costs consist of costs related to professional fees, consulting fees and other costs associated with restructuring activities which are primarily included in the Corporate and Other business segment.
(4)Restructuring charges for the years ended December 31, 2020 and 2019 include $65 million and $47 million, respectively, of expense related to the Facility and Operational Efficiencies Program and $2 million and $5 million, respectively, of expense related to prior restructuring programs.
Facility and Operational Efficiencies Program
During 2019, the Company took various strategic initiatives to reduce costs and institute operational and facility related efficiencies to drive profitability. These included office consolidation, workforce optimization, reduced headcount and the transformation and centralization of certain aspects of the operational support. Furthermore, the Company implemented changes in how it serves its affiliated independent sales agents from a marketing and technology perspective to help such agents be more productive and enable them to make their businesses more profitable.
During 2020, as a result of the COVID-19 pandemic, the Company transitioned substantially all of its employees to a remote-work environment and many of the Company's employees continue to work remotely on a full-time or hybrid basis. This transition to remote work has allowed the Company to reevaluate its office space needs. As a result, additional facility and operational efficiencies were identified and implemented in the second half of 2020 and beyond. In 2020, the Company began planning the transformation of its corporate headquarters in Madison, New Jersey to an open-plan innovation hub, which is slated for completion in 2022. As a result, the Company impaired approximately 44% of the space (approximately 120,000 square feet) in 2020 and expects to impair another 15% during 2022.
The following is a reconciliation of the beginning and ending reserve balances related to the Facility and Operational Efficiencies Program:
Personnel-related costsFacility-related costs Total
Balance at December 31, 2020$5 $22 $27 
Restructuring charges (1)6 11 17 
Costs paid or otherwise settled(10)(16)(26)
Balance at December 31, 2021$1 $17 $18 
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(1)In addition, the Company incurred an additional $2 million of facility-related costs for lease asset impairments in connection with the Facility and Operational Efficiencies Program during the year ended December 31, 2021.
The following table shows the total costs currently expected to be incurred by type of cost related to the Facility and Operational Efficiencies Program:
Total amount expected to be incurred (1) Amount incurred
to date		 Total amount remaining to be incurred (1)
Personnel-related costs$59 $56 $3 
Facility-related costs110 72 38 
Other restructuring costs1 1 — 
Total$170 $129 $41 
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(1)Facility-related costs include potential lease asset impairments to be incurred under the Facility and Operational Efficiencies Program.
The following table shows the total costs currently expected to be incurred by reportable segment related to the Facility and Operational Efficiencies Program:
Total amount expected to be incurred Amount incurred
to date		 Total amount remaining to be incurred
Realogy Franchise Group$33 $33 $— 
Realogy Brokerage Group85 67 18 
Realogy Title Group6 6 — 
Corporate and Other46  23 23 
Total$170 $129 $41