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Segment Information (Tables)
9 Months Ended
Sep. 30, 2012
Revenues and Income Before Income Taxes
     Housekeeping
Services
     Dietary Services      Corporate and
Eliminations
    Total  

Three Months Ended September 30, 2012

          

Revenues

   $ 186,182,000       $ 86,377,000       $ 122,000  (1)    $ 272,681,000   

Income before income taxes

     17,318,000         4,882,000         (3,627,000 (1)      18,573,000   

Three Months Ended September 30, 2011

          

Revenues

   $ 164,095,000       $ 54,582,000       $ 252,000  (1)    $ 218,929,000   

Income before income taxes

     14,707,000         2,663,000         (2,181,000 (1)      15,189,000   

Nine Months Ended September 30, 2012

          

Revenues

   $ 550,579,000       $ 249,658,000       $ 159,000  (1)    $ 800,396,000   

Income before income taxes

     52,445,000         13,556,000         (15,362,000 (1)      50,639,000   

Nine Months Ended September 30, 2011

          

Revenues

   $ 479,238,000       $ 159,136,000       $ 452,000  (1)    $ 638,826,000   

Income before income taxes

     48,097,000         8,653,000         (14,505,000 (1)      42,245,000   

 

(1) 

Represents primarily corporate office cost and related overhead, recording of transactions at the reportable segment level which use methods other than U.S. GAAP and consolidated subsidiaries’ operating expenses that are not allocated to the reportable segments, net of investment and interest income.

Total Revenues from Client Services

The following revenues earned from clients are reported in accordance with U.S. GAAP and differ from segment revenues reported above due to the inclusion of adjustments used for segment reporting purposes by management. We earned total revenues from clients in the following service categories:

 

     Three Months Ended September 30,      Nine Months Ended September 30,  
     2012      2011      2012      2011  

Housekeeping services

   $ 124,049,000       $ 110,620,000       $ 367,599,000       $ 323,082,000   

Laundry and linen services

     60,846,000         52,991,000         179,621,000         154,431,000   

Dietary services

     86,528,000         54,784,000         249,735,000         159,556,000   

Maintenance services and other

     1,258,000         534,000         3,441,000         1,757,000   
  

 

 

    

 

 

    

 

 

    

 

 

 
   $ 272,681,000       $ 218,929,000       $ 800,396,000       $ 638,826,000   
  

 

 

    

 

 

    

 

 

    

 

 

 
Percentage Contribution of Major Customer to Revenue

We have one client, a nursing home chain (“Major Client”), which accounted for the respective percentages of our revenues as detailed below:

 

     Three Months Ended September 30,   Nine Months Ended September 30,
     2012   2011   2012   2011

Total revenues

       7 %       9 %       7 %       9 %

Housekeeping

       9 %       10 %       9 %       11 %

Dietary services

       3 %       5 %       3 %       5 %