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Segment Information
 12 Months Ended
Dec. 31, 2023
Segment Reporting [Abstract]  
Segment Information
Note 13 — Segment Information

The Company manages and evaluates its operations in two reportable segments: Housekeeping (housekeeping, laundry, linen and other services) and Dietary (dietary department services). Although both segments serve a similar customer base and share many operational similarities, they are managed separately due to distinct differences in the type of services provided, as well as the specialized expertise required of the professional management personnel responsible for delivering each segment’s services. Such services are rendered pursuant to discrete contracts, specific to each reportable segment.

The Company’s accounting policies for the segments are generally the same as described in the Company’s significant accounting policies. Differences between the reportable segments’ operating results and other disclosed data and the information in the Consolidated Financial Statements relate primarily to corporate level transactions and recording of transactions at the reportable segment level using other than generally accepted accounting principles. There are certain inventories and supplies that are primarily expensed when incurred within the operating segments, while they are capitalized in the consolidated financial statements. In addition, most corporate expenses such as corporate salary and benefit costs, certain legal costs, bad debt expense, information technology costs, depreciation, amortization of finite-lived intangible assets, share based compensation costs and other corporate-specific costs, are not fully allocated to the operating segments. There are also allocations for workers’ compensation and general liability expense within the operating segments that differ from the actual expense recorded by the Company under U.S. GAAP. Segment amounts disclosed are prior to elimination entries made in consolidation.

All revenues and net income are earned in the United States.
Year Ended December 31,
202320222021
(in thousands)
Revenues1
Housekeeping$766,651 $795,687 $821,329 
Dietary904,738 894,489 820,630 
Total$1,671,389 $1,690,176 $1,641,959 
Income before income taxes
Housekeeping$61,311 $73,096 $79,380 
Dietary43,547 29,065 45,758 
Corporate2
(51,802)(57,608)(59,626)
Total$53,056 $44,553 $65,512 
Depreciation and amortization
Housekeeping$4,380 $5,491 $5,399 
Dietary3,001 3,075 2,611 
Corporate6,963 6,750 6,657 
Consolidated$14,344 $15,316 $14,667 
Total assets
Housekeeping$253,729 $250,444 $225,531 
Dietary291,550 263,126 221,911 
Corporate3
245,373 207,266 332,447 
Consolidated$790,652 $720,836 $779,889 
Capital expenditures
Housekeeping$4,684 $4,412 $5,005 
Dietary494 499 451 
Corporate228 299 231 
Consolidated$5,406 $5,210 $5,687 
1.For the years ended December 31, 2023 and 2022, both the Housekeeping and Dietary segments earned revenue from several significant customers, although Genesis was the only customer to contribute more than 10% of consolidated revenue. For the years ended December 31, 2023, 2022 and 2021, Genesis accounted for $181.4 million or 10.9%, $169.1 million or 10.0% and $177.1 million or 10.8% of the Company’s consolidated revenues, respectively.
2.Primarily represents corporate office costs and related overhead, recording of certain inventories and supplies and workers compensation costs at the reportable segment level which use accounting methods that differ from those used at the corporate level, as well as consolidated subsidiaries’ operating expenses that are not allocated to the reportable segments, net of investment and other income and interest expense.
3.Primarily consists of cash and cash equivalents, marketable securities, deferred income taxes and other current and noncurrent assets.