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Segment, customer, and geographic information | 9 Months Ended
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Sep. 30, 2025
Segment Reporting [Abstract] |
Segment, customer, and geographic information | Segment, customer, and geographic information The Company views its operations and makes decisions regarding how to allocate resources and manages its business as one reportable segment and one reporting unit. The Company’s Chief Executive Officer, Mr. Roderick de Greef, who is the CODM, reviews the Company’s operations on a consolidated basis for purposes of allocating resources and evaluating financial performance. As a single reportable segment entity, the Company’s segment performance measure is consolidated net income (loss) from continuing operations. Significant segment expenses are presented in the Company’s Unaudited Condensed Consolidated Statements of Operations. Additional significant segment expenses that are not separately presented in the Company’s Unaudited Condensed Consolidated Statements of Operations include Shared-based compensation and Depreciation expense. These are presented in the Unaudited Condensed Consolidated Statement of Cash Flows, and Note 15: Stock-based compensation, Note 8: Assets held for rent, and Note 9: Property and equipment, net. Other expense items not individually significant in net income (loss) from continuing operations are changes in inventory values due to changes in its carrying basis, costs associated with the Company’s acquisitions or divestitures in the period these take place, and gain or loss on disposal of fixed assets. The information provided to the Company’s CODM for purposes of making decisions and assessing segment performance excludes asset information. Concentrations of risk Significant customers are those that represent more than 10% of the Company’s total revenue or gross accounts receivable balances for the periods and as of each balance sheet date presented. For each significant customer, revenue as a percentage of total revenue and gross accounts receivable as a percentage of total gross accounts receivable as of the periods presented were as follows:
| Accounts Receivable |  | Revenue
| September 30, |  | December 31, |  | Three Months Ended September 30, |  | Nine Months Ended September 30,
| 2025 |  | 2024 |  | 2025 |  | 2024 |  | 2025 |  | 2024
Customer A | 19 | % |  | * |  | 12 | % |  | * |  | 13 | % |  | *
Customer B | * |  | 18 | % |  | 10 | % |  | 13 | % |  | 14 | % |  | 15 | %
Customer C | * |  | 21 | % |  | * |  | 16 | % |  | * |  | 12 | %
Customer D | 11 | % |  | * |  | * |  | * |  | * |  | *
*less than 10% The following is a summary of revenue by major product family representing over 10% of the Company's total revenue:
| Three Months Ended September 30, |  | Nine Months Ended September 30,
Product revenue concentration | 2025 |  | 2024 |  | 2025 |  | 2024
CryoStor | 78 | % |  | 75 | % |  | 76 | % |  | 73 | %
The following table represents the Company’s total revenue by geographic area (based on the location of the customer):
| Three Months Ended September 30, |  | Nine Months Ended September 30,
Revenue by customers’ geographic locations | 2025 |  | 2024 |  | 2025 |  | 2024
United States | 76 | % |  | 75 | % |  | 81 | % |  | 77 | %
Europe, Middle East, Africa (EMEA) | 19 | % |  | 19 | % |  | 14 | % |  | 17 | %
Other | 5 | % |  | 6 | % |  | 5 | % |  | 6 | %
Total revenue | 100 | % |  | 100 | % |  | 100 | % |  | 100 | %
All of the Company's long-lived assets, totaling $23.9 million as of September 30, 2025, are located within the United States. Though the Company's evo shippers under rental arrangements may be outside of the United States, all are shipped back to our United States warehouse upon completion of the applicable rental arrangement. In the three months ended September 30, 2025, two different suppliers accounted for 16% and 12% of purchases, respectively. In the nine months ended September 30, 2025, one supplier accounted for 14% of purchases. In the three and nine months ended September 30, 2024, no suppliers accounted for more than 10% of purchases. As of September 30, 2025, three different suppliers accounted for 27%, 15%, and 12% of accounts payable, respectively. As of December 31, 2024, no suppliers accounted for more than 10% of accounts payable.

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 21 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-21 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name 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