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Segment Information | 9 Months Ended
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Jun. 30, 2020
Segment Reporting [Abstract] |
SEGMENT INFORMATION | NOTE 12: SEGMENT INFORMATION During the first quarter of fiscal 2020, the Company revised its financial information our chief operating decision maker (our chief executive officer) reviews for operational decision-making purposes and for allocation of capital to include the separate financial results of our Lana business. The Company's historical segment results have been recast to conform to current presentation. The Company currently reports segment information as follows: U.S. Pawn — all pawn activities in the United States; Latin America Pawn — all pawn activities in Mexico and other parts of Latin America; Lana — our differentiated customer-centric engagement platform; and Other International — primarily the Company's equity interest in the net income of Cash Converters International and consumer finance activities in Canada. There are no inter-segment revenues presented below, and the amounts below were determined in accordance with the same accounting principles used in the Company's condensed consolidated financial statements. While we expect the operations of the Lana segment to have a positive impact on pawn loan redemption rates and therefore pawn service charges and yield, the pawn service charges will all be reported in our pawn segments rather than allocated to the Lana segment. Only discrete revenues related to the Lana segment will be reported in the Lana segment results. As a digital offering, Lana has no separate physical store locations.
| Three Months Ended June 30, 2020
| U.S. Pawn |  | Latin America Pawn |  | Lana |  | Other International |  | Total Segments |  | Corporate Items |  | Consolidated
| (in thousands)
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Merchandise sales | $ | 116,258 |  |  | $ | 20,279 |  |  | $ | — |  |  | $ | — |  |  | $ | 136,537 |  |  | $ | — |  |  | $ | 136,537 |
Jewelry scrapping sales | 17,129 |  |  | 3,174 |  |  | — |  |  | — |  |  | 20,303 |  |  | — |  |  | 20,303 |
Pawn service charges | 41,069 |  |  | 11,391 |  |  | — |  |  | — |  |  | 52,460 |  |  | — |  |  | 52,460 |
Other revenues | 40 |  |  | — |  |  | 9 |  |  | 884 |  |  | 933 |  |  | — |  |  | 933 |
Total revenues | 174,496 |  |  | 34,844 |  |  | 9 |  |  | 884 |  |  | 210,233 |  |  | — |  |  | 210,233 |
Merchandise cost of goods sold | 75,838 |  |  | 16,021 |  |  | — |  |  | — |  |  | 91,859 |  |  | — |  |  | 91,859 |
Jewelry scrapping cost of goods sold | 12,875 |  |  | 3,283 |  |  | — |  |  | — |  |  | 16,158 |  |  | — |  |  | 16,158 |
Other cost of revenues | — |  |  | 32 |  |  | — |  |  | — |  |  | 32 |  |  | — |  |  | 32 |
Net revenues | 85,783 |  |  | 15,508 |  |  | 9 |  |  | 884 |  |  | 102,184 |  |  | — |  |  | 102,184 |
Segment and corporate expenses (income): |  |  |  |  |  |  |  |  |  |  |  |  |
Operations | 66,243 |  |  | 15,041 |  |  | 1,497 |  |  | 1,057 |  |  | 83,838 |  |  | — |  |  | 83,838 |
Administrative | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 14,688 |  |  | 14,688 |
Depreciation and amortization | 2,749 |  |  | 1,647 |  |  | 337 |  |  | 3 |  |  | 4,736 |  |  | 2,943 |  |  | 7,679 |
Loss (gain) on sale or disposal of assets and other | 234 |  |  | 23 |  |  | — |  |  | (20 | ) |  | 237 |  |  | 18 |  |  | 255 |
Interest expense | — |  |  | — |  |  | 36 |  |  | 140 |  |  | 176 |  |  | 5,203 |  |  | 5,379 |
Interest income | — |  |  | (404 | ) |  | — |  |  | — |  |  | (404 | ) |  | (224 | ) |  | (628 | )
Equity in net loss of unconsolidated affiliates | — |  |  | — |  |  | — |  |  | 1,183 |  |  | 1,183 |  |  | — |  |  | 1,183 |
Impairment of goodwill and intangible assets | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |
Other (income) expense | — |  |  | (61 | ) |  | — |  |  | (5 | ) |  | (66 | ) |  | 74 |  |  | 8 |
Segment contribution (loss) | $ | 16,557 |  |  | $ | (738 | ) |  | $ | (1,861 | ) |  | $ | (1,474 | ) |  | $ | 12,484 |  |  |  |  |
Income (loss) from continuing operations before income taxes |  |  |  |  |  |  |  |  | $ | 12,484 |  |  | $ | (22,702 | ) |  | $ | (10,218 | )
| Three Months Ended June 30, 2019
| U.S. Pawn |  | Latin America Pawn |  | Lana |  | Other International |  | Total Segments |  | Corporate Items |  | Consolidated
| (in thousands)
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Merchandise sales | $ | 83,904 |  |  | $ | 19,998 |  |  | $ | — |  |  | $ | — |  |  | $ | 103,902 |  |  | $ | — |  |  | $ | 103,902 |
Jewelry scrapping sales | 13,889 |  |  | 4,323 |  |  | — |  |  | — |  |  | 18,212 |  |  | — |  |  | 18,212 |
Pawn service charges | 58,635 |  |  | 20,345 |  |  | — |  |  | — |  |  | 78,980 |  |  | — |  |  | 78,980 |
Other revenues | 34 |  |  | 67 |  |  | — |  |  | 1,270 |  |  | 1,371 |  |  | — |  |  | 1,371 |
Total revenues | 156,462 |  |  | 44,733 |  |  | — |  |  | 1,270 |  |  | 202,465 |  |  | — |  |  | 202,465 |
Merchandise cost of goods sold | 52,855 |  |  | 17,416 |  |  | — |  |  | — |  |  | 70,271 |  |  | — |  |  | 70,271 |
Jewelry scrapping cost of goods sold | 11,599 |  |  | 4,166 |  |  | — |  |  | — |  |  | 15,765 |  |  | — |  |  | 15,765 |
Other cost of revenues | — |  |  | — |  |  | — |  |  | 576 |  |  | 576 |  |  | — |  |  | 576 |
Net revenues | 92,008 |  |  | 23,151 |  |  | — |  |  | 694 |  |  | 115,853 |  |  | — |  |  | 115,853 |
Segment and corporate expenses (income): |  |  |  |  |  |  |  |  |  |  |  |  |
Operations | 65,449 |  |  | 18,284 |  |  | 1,368 |  |  | 994 |  |  | 86,095 |  |  | — |  |  | 86,095 |
Administrative | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 13,685 |  |  | 13,685 |
Depreciation and amortization | 2,934 |  |  | 1,626 |  |  | — |  |  | 72 |  |  | 4,632 |  |  | 2,622 |  |  | 7,254 |
(Gain) loss on sale or disposal of assets and other | 4 |  |  | (8 | ) |  | — |  |  | 6 |  |  | 2 |  |  | 22 |  |  | 24 |
Interest expense | — |  |  | 1,491 |  |  | — |  |  | 76 |  |  | 1,567 |  |  | 8,265 |  |  | 9,832 |
Interest income | — |  |  | (376 | ) |  | — |  |  | — |  |  | (376 | ) |  | (2,796 | ) |  | (3,172 | )
Equity in net income of unconsolidated affiliates | — |  |  | — |  |  | — |  |  | (1,320 | ) |  | (1,320 | ) |  | — |  |  | (1,320 | )
Impairment of investment in unconsolidated affiliates | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |
Other expense (income) | — |  |  | 34 |  |  | — |  |  | 6 |  |  | 40 |  |  | (44 | ) |  | (4 | )
Segment contribution (loss) | $ | 23,621 |  |  | $ | 2,100 |  |  | $ | (1,368 | ) |  | $ | 860 |  |  | $ | 25,213 |  |  |  |  |
Income from continuing operations before income taxes |  |  |  |  |  |  |  |  | $ | 25,213 |  |  | $ | (21,754 | ) |  | $ | 3,459 |
| Nine Months Ended June 30, 2020
| U.S. Pawn |  | Latin America Pawn |  | Lana |  | Other International |  | Total Segments |  | Corporate Items |  | Consolidated
| (in thousands)
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Merchandise sales | $ | 314,059 |  |  | $ | 79,036 |  |  | $ | — |  |  | $ | — |  |  | $ | 393,095 |  |  | $ | — |  |  | $ | 393,095 |
Jewelry scrapping sales | 32,905 |  |  | 8,804 |  |  | — |  |  | — |  |  | 41,709 |  |  | — |  |  | 41,709 |
Pawn service charges | 166,859 |  |  | 50,548 |  |  | — |  |  | — |  |  | 217,407 |  |  | — |  |  | 217,407 |
Other revenues | 107 |  |  | 50 |  |  | 13 |  |  | 3,570 |  |  | 3,740 |  |  | — |  |  | 3,740 |
Total revenues | 513,930 |  |  | 138,438 |  |  | 13 |  |  | 3,570 |  |  | 655,951 |  |  | — |  |  | 655,951 |
Merchandise cost of goods sold | 202,488 |  |  | 59,223 |  |  | — |  |  | — |  |  | 261,711 |  |  | — |  |  | 261,711 |
Jewelry scrapping cost of goods sold | 25,430 |  |  | 8,099 |  |  | — |  |  | — |  |  | 33,529 |  |  | — |  |  | 33,529 |
Other cost of revenues | — |  |  | 69 |  |  | — |  |  | 1,024 |  |  | 1,093 |  |  | — |  |  | 1,093 |
Net revenues | 286,012 |  |  | 71,047 |  |  | 13 |  |  | 2,546 |  |  | 359,618 |  |  | — |  |  | 359,618 |
Segment and corporate expenses (income): |  |  |  |  |  |  |  |  |  |  |  |  |
Operations | 201,921 |  |  | 53,493 |  |  | 3,571 |  |  | 3,850 |  |  | 262,835 |  |  | — |  |  | 262,835 |
Administrative | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 46,797 |  |  | 46,797 |
Depreciation and amortization | 8,325 |  |  | 5,476 |  |  | 726 |  |  | 60 |  |  | 14,587 |  |  | 8,587 |  |  | 23,174 |
Loss (gain) on sale or disposal of assets and other | 234 |  |  | (72 | ) |  | — |  |  | (20 | ) |  | 142 |  |  | 1,118 |  |  | 1,260 |
Interest expense | — |  |  | 430 |  |  | — |  |  | 464 |  |  | 894 |  |  | 15,695 |  |  | 16,589 |
Interest income | — |  |  | (1,161 | ) |  | — |  |  | — |  |  | (1,161 | ) |  | (1,251 | ) |  | (2,412 | )
Equity in net loss of unconsolidated affiliates | — |  |  | — |  |  | — |  |  | 5,896 |  |  | 5,896 |  |  | — |  |  | 5,896 |
Impairment of goodwill and intangible assets | 10,000 |  |  | 35,936 |  |  | — |  |  | 1,124 |  |  | 47,060 |  |  | — |  |  | 47,060 |
Other (income) expense | — |  |  | (303 | ) |  | — |  |  | 14 |  |  | (289 | ) |  | 7 |  |  | (282 | )
Segment contribution (loss) | $ | 65,532 |  |  | $ | (22,752 | ) |  | $ | (4,284 | ) |  | $ | (8,842 | ) |  | $ | 29,654 |  |  |  |  |
Income (loss) from continuing operations before income taxes |  |  |  |  |  |  |  |  | $ | 29,654 |  |  | $ | (70,953 | ) |  | $ | (41,299 | )
| Nine Months Ended June 30, 2019
| U.S. Pawn |  | Latin America Pawn |  | Lana |  | Other International |  | Total Segments |  | Corporate Items |  | Consolidated
| (in thousands)
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Merchandise sales | $ | 275,639 |  |  | $ | 70,547 |  |  | $ | — |  |  | $ | — |  |  | $ | 346,186 |  |  | $ | — |  |  | $ | 346,186 |
Jewelry scrapping sales | 28,357 |  |  | 9,516 |  |  | — |  |  | — |  |  | 37,873 |  |  | — |  |  | 37,873 |
Pawn service charges | 184,658 |  |  | 59,640 |  |  | — |  |  | — |  |  | 244,298 |  |  | — |  |  | 244,298 |
Other revenues | 125 |  |  | 134 |  |  | — |  |  | 4,274 |  |  | 4,533 |  |  | — |  |  | 4,533 |
Total revenues | 488,779 |  |  | 139,837 |  |  | — |  |  | 4,274 |  |  | 632,890 |  |  | — |  |  | 632,890 |
Merchandise cost of goods sold | 172,931 |  |  | 52,252 |  |  | — |  |  | — |  |  | 225,183 |  |  | — |  |  | 225,183 |
Jewelry scrapping cost of goods sold | 23,680 |  |  | 8,968 |  |  | — |  |  | — |  |  | 32,648 |  |  | — |  |  | 32,648 |
Other cost of revenues | — |  |  | — |  |  | — |  |  | 1,467 |  |  | 1,467 |  |  | — |  |  | 1,467 |
Net revenues | 292,168 |  |  | 78,617 |  |  | — |  |  | 2,807 |  |  | 373,592 |  |  | — |  |  | 373,592 |
Segment and corporate expenses (income): |  |  |  |  |  |  |  |  |  |  |  |  |
Operations | 200,884 |  |  | 54,703 |  |  | 4,981 |  |  | 6,169 |  |  | 266,737 |  |  | — |  |  | 266,737 |
Administrative | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 41,814 |  |  | 41,814 |
Depreciation and amortization | 8,951 |  |  | 4,543 |  |  | — |  |  | 190 |  |  | 13,684 |  |  | 7,430 |  |  | 21,114 |
Loss on sale or disposal of assets and other | 2,856 |  |  | 743 |  |  | — |  |  | 22 |  |  | 3,621 |  |  | 22 |  |  | 3,643 |
Interest expense | — |  |  | 1,570 |  |  | — |  |  | 280 |  |  | 1,850 |  |  | 25,362 |  |  | 27,212 |
Interest income | — |  |  | (1,226 | ) |  | — |  |  | — |  |  | (1,226 | ) |  | (8,411 | ) |  | (9,637 | )
Equity in net loss of unconsolidated affiliates | — |  |  | — |  |  | — |  |  | (632 | ) |  | (632 | ) |  | — |  |  | (632 | )
Impairment of investment in unconsolidated affiliates | — |  |  | — |  |  | — |  |  | 19,725 |  |  | 19,725 |  |  | — |  |  | 19,725 |
Other (income) expense | — |  |  | (63 | ) |  | — |  |  | 290 |  |  | 227 |  |  | (348 | ) |  | (121 | )
Segment contribution (loss) | $ | 79,477 |  |  | $ | 18,347 |  |  | $ | (4,981 | ) |  | $ | (23,237 | ) |  | $ | 69,606 |  |  |  |  |
Income from continuing operations before income taxes |  |  |  |  |  |  |  |  | $ | 69,606 |  |  | $ | (65,869 | ) |  | $ | 3,737 |

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8924-108599 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 34 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8981-108599 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8721-108599 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9031-108599 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (f) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (e) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 26 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8844-108599 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9038-108599 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (d) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8736-108599 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9054-108599 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 15 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8657-108599 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8721-108599 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -URI http://asc.fasb.org/topic&trid=2134510 + Details
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