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Condensed Consolidated Statements of Cash Flows (Unaudited) - USD ($)
 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Operating activities:    
Net income (loss) $ (39,943,000) $ (34,434,000)
Adjustments to reconcile net income to net cash provided by operating activities:    
Depreciation, Depletion and Amortization 6,933,000 6,829,000
Amortization of Financing Costs and Discounts 3,448,000 6,295,000
Share-based compensation 12,099,000 12,025,000
Provision for doubtful accounts 5,286,000 0
Gain (Loss) on Extinguishment of Debt 0 (2,266,000)
Changes in operating assets and liabilities:    
Accounts and unbilled receivables 5,116,000 (11,247,000)
Increase (Decrease) in Deferred Costs 1,626,000 (1,933,000)
Prepaid expenses and other assets 323,000 (3,523,000)
Accounts payable 3,597,000 (568,000)
Accrued liabilities (6,623,000) 5,231,000
Accrued payroll and other employee benefits (14,979,000) (4,020,000)
Deferred revenue (23,838,000) 11,435,000
Net cash provided by (used in) operating activities (46,955,000) (11,644,000)
Investing activities:    
Purchases of property and equipment (19,198,000) (2,307,000)
Internal-use software development costs capitalized (806,000) (868,000)
Payments to Acquire Other Investments 0 (68,000)
Payments to Acquire Intangible Assets 0 (50,000)
Net cash provided by (used in) investing activities (20,004,000) (3,293,000)
Financing activities:    
Proceeds from Stock Plans 1,364,000 943,000
Tax withholding related to net share settlement of restricted stock units (20,221,000) (18,642,000)
Proceeds from Convertible Debt 0 140,156,000
Payments of Debt Issuance Costs 0 (648,000)
Purchase of capped call 0 (16,445,000)
Payment for Debt Extinguishment or Debt Prepayment Cost 0 (75,958,000)
Proceeds from bond hedge termination 0 64,819,000
Payment for warrant termination 0 (45,243,000)
Net cash provided by (used in) financing activities (18,857,000) 48,982,000
Effect of Exchange Rate on Cash and Cash Equivalents (104,000) 41,000
Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents, Period Increase (Decrease), Including Exchange Rate Effect (85,920,000) 34,086,000
Cash and cash equivalents:    
Beginning of period 306,077,000 295,476,000
End of period 220,157,000 329,562,000
Capital Expenditures Incurred but Not yet Paid $ 3,538,000 $ 922,000