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Condensed Consolidated Statements of Operations and Comprehensive Loss - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jul. 31, 2021
Jul. 31, 2020
Jul. 31, 2021
Jul. 31, 2020
Income Statement [Abstract]        
Revenue $ 98,124 $ 88,055 $ 190,116 $ 173,406
Cost of revenue 26,615 21,984 48,469 43,168
Gross profit 71,509 66,071 141,647 130,238
Operating expenses:        
Sales and marketing 58,578 56,049 113,744 114,569
Research and development 18,500 14,788 32,357 29,166
General and administrative 20,843 19,474 39,190 39,932
Total operating expenses 97,921 90,311 185,291 183,667
Loss from operations (26,412) (24,240) (43,644) (53,429)
Interest income 4 47 10 515
Interest expense (158) (154) (290) (291)
Other expense, net (741) (423) (827) (507)
Loss from operations before income taxes (27,307) (24,770) (44,751) (53,712)
(Provision for) benefit from income taxes (285) (346) (472) (628)
Net loss $ (27,592) $ (25,116) $ (45,223) $ (54,340)
Net loss per share attributable to common stockholders, basic (in dollars per share) $ (0.22) $ (0.21) $ (0.36) $ (0.46)
Net loss per share attributable to common stockholders, diluted (in dollars per share) $ (0.22) $ (0.21) $ (0.36) $ (0.46)
Weighted-average number of shares used in computing net loss per share attributable to common stockholders, basic (in shares) 126,906,937 118,411,758 126,152,602 117,519,214
Weighted-average number of shares used in computing net loss per share attributable to common stockholders, diluted (in shares) 126,906,937 118,411,758 126,152,602 117,519,214
Other comprehensive income (loss):        
Foreign currency translation adjustment $ (8) $ 2,250 $ 347 $ 917
Total comprehensive loss $ (27,600) $ (22,866) $ (44,876) $ (53,423)