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Condensed Consolidated Statements of Operations and Comprehensive Loss - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Oct. 31, 2021
Oct. 31, 2020
Oct. 31, 2021
Oct. 31, 2020
Income Statement [Abstract]        
Revenue $ 99,529 $ 89,061 $ 289,645 $ 262,467
Cost of revenue 25,255 21,639 73,724 64,807
Gross profit 74,274 67,422 215,921 197,660
Operating expenses:        
Sales and marketing 58,548 56,646 172,292 171,215
Research and development 17,986 14,475 50,343 43,641
General and administrative 22,094 18,061 61,284 57,993
Total operating expenses 98,628 89,182 283,919 272,849
Loss from operations (24,354) (21,760) (67,998) (75,189)
Interest income 5 9 15 524
Interest expense (113) (184) (403) (475)
Other expense, net (191) (38) (1,018) (545)
Loss from operations before income taxes (24,653) (21,973) (69,404) (75,685)
(Provision for) benefit from income taxes (273) (68) (745) (696)
Net loss $ (24,926) $ (22,041) $ (70,149) $ (76,381)
Net loss per share attributable to common stockholders, basic (in dollars per share) $ (0.19) $ (0.18) $ (0.55) $ (0.64)
Net loss per share attributable to common stockholders, diluted (in dollars per share) $ (0.19) $ (0.18) $ (0.55) $ (0.64)
Weighted-average number of shares used in computing net loss per share attributable to common stockholders, basic (in shares) 128,570,237 120,721,555 126,967,336 118,594,452
Weighted-average number of shares used in computing net loss per share attributable to common stockholders, diluted (in shares) 128,570,237 120,721,555 126,967,336 118,594,452
Other comprehensive (loss) income:        
Foreign currency translation adjustment $ (1,586) $ (497) $ (1,239) $ 420
Total comprehensive loss $ (26,512) $ (22,538) $ (71,388) $ (75,961)