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Stock-Based Compensation - Stock-Based Compensation Expense (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Oct. 31, 2021
Oct. 31, 2020
Oct. 31, 2021
Oct. 31, 2020
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]        
Total stock-based compensation expense $ 19,455 $ 19,287 $ 54,455 $ 53,889
Unrecognized compensation cost, stock options 153,200   153,200  
Stock-based compensation related to internal-use software development 200 500 1,200 1,300
Cost of revenue        
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]        
Total stock-based compensation expense 1,840 1,513 5,597 4,053
Sales and marketing        
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]        
Total stock-based compensation expense 6,757 9,410 19,635 25,151
Research and development        
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]        
Total stock-based compensation expense 5,469 4,228 15,285 12,104
General and administrative        
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]        
Total stock-based compensation expense $ 5,389 $ 4,136 $ 13,938 $ 12,581
Options to purchase common stock        
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]        
Unrecognized compensation cost, period for recognition (in years)     2 years 8 months 23 days