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Condensed Consolidated Statements of Operations and Comprehensive Loss - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jul. 31, 2022
Jul. 31, 2021
Jul. 31, 2022
Jul. 31, 2021
Income Statement [Abstract]        
Revenue $ 100,869 $ 98,124 $ 199,671 $ 190,116
Cost of revenue 27,082 26,615 51,810 48,469
Gross profit 73,787 71,509 147,861 141,647
Operating expenses:        
Sales and marketing 54,105 58,578 114,884 113,744
Research and development 18,819 18,500 36,121 32,357
General and administrative 20,384 20,843 41,879 39,190
Total operating expenses 93,308 97,921 192,884 185,291
Loss from operations (19,521) (26,412) (45,023) (43,644)
Interest income 185 4 210 10
Interest expense (129) (158) (272) (290)
Other expense, net 138 (741) 267 (827)
Loss from operations before income taxes (19,327) (27,307) (44,818) (44,751)
(Provision for) benefit from income taxes (664) (285) (1,012) (472)
Net loss $ (19,991) $ (27,592) $ (45,830) $ (45,223)
Net loss per share attributable to common stockholders, basic (in dollars per share) $ (0.16) $ (0.22) $ (0.36) $ (0.36)
Net loss per share attributable to common stockholders, diluted (in dollars per share) $ (0.16) $ (0.22) $ (0.36) $ (0.36)
Weighted-average number of shares used in computing net loss per share attributable to common stockholders, basic (in shares) 124,234,226 126,906,937 127,631,877 126,152,602
Weighted-average number of shares used in computing net loss per share attributable to common stockholders, diluted (in shares) 124,234,226 126,906,937 127,631,877 126,152,602
Other comprehensive (loss) income:        
Foreign currency translation adjustment $ (2,007) $ (8) $ (5,421) $ 347
Total comprehensive loss $ (21,998) $ (27,600) $ (51,251) $ (44,876)