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Income Taxes - (Tables)
12 Months Ended
Jan. 31, 2023
Income Tax Disclosure [Abstract]  
Schedule of Income before Income Tax, Domestic and Foreign The domestic and international components of the Company's loss from operations before income taxes are as follows:
Fiscal year ended January 31,
(in thousands)202320222021
Domestic$(66,194)$(95,062)$(69,953)
International2,336 3,080 (24,642)
Loss from operations before income taxes$(63,858)$(91,982)$(94,595)
Schedule of Components of Income Tax Expense (Benefit) The Company's (provision for) benefit from income taxes is comprised of the following:
Fiscal year ended January 31,
(in thousands)202320222021
Current:
   Federal$(42)$(9)$313 
   State(491)(184)(198)
   International(732)(884)(1,070)
   Total current(1,265)(1,077)(955)
Deferred:
   Federal(4)(4)(28)
   State(3)(4)(31)
   International(808)(192)917 
   Total deferred(815)(200)858 
Total provision for income taxes$(2,080)$(1,277)$(97)
Schedule of Effective Income Tax Rate Reconciliation The reconciliation is as follows:
Fiscal year ended January 31,
(in thousands)202320222021
U.S. federal tax (provision) benefit at statutory rate$13,410 $19,316 $19,865 
State taxes, net of federal benefit479 4,344 5,000 
Foreign tax rate differential(42)(132)(2,130)
Non-deductible expenses(1,492)(1,244)(329)
Change in valuation allowance(4,399)(22,027)(23,900)
Rate change62 (66)131 
Stock-based compensation(2,500)(1,489)(1,929)
Net excess tax (shortfalls) benefits from stock-based compensation(6,498)(990)3,444 
Return to provision adjustment235 1,718 16 
Global intangible low-taxed income(1,096) (6,129)
Intra-entity asset transfer— — 3,944 
Other, net(239)(707)1,920 
Total provision for income taxes$(2,080)$(1,277)$(97)
Schedule of Deferred Tax Assets and Liabilities The components of the Company's deferred income taxes are as follows:
As of January 31,
(in thousands)20232022
Deferred tax assets:
  Net operating loss carryforwards$126,654 $136,226 
  Stock-based compensation5,075 7,271 
  Allowance for doubtful accounts220 523 
  Operating lease liability28,960 32,156 
  Accrued expenses2,893 2,372 
  Unearned revenue110 61 
  Capitalized research & experimental expenditures12,781 — 
  Intangible assets10,943 10,625 
  Other169 339 
  Total deferred tax assets187,805 189,573 
  Less: valuation allowance(155,604)(151,205)
  Deferred tax assets, net of valuation allowance32,201 38,368 
Deferred tax liabilities:
  Property and equipment(1,411)(2,440)
  Costs to obtain revenue contracts(9,179)(11,041)
  Operating lease right-of-use assets (20,795)(23,259)
  Other(877)(874)
  Total deferred tax liabilities(32,262)(37,614)
Net deferred tax asset (liability) $(61)$754 
Reconciliation of Unrecognized Tax Benefits Roll Forward A reconciliation of the beginning and ending balance of total unrecognized tax benefits for the fiscal years ended January 31, 2023, 2022, and 2021 is as follows:
Fiscal year ended January 31,
(in thousands)202320222021
Beginning of period$288 $267 $493 
Tax positions taken in prior period
Gross increases— — — 
Gross decreases(272)— (13)
Tax positions taken in current period
Gross increases— 20 — 
Lapse of statute of limitations— — (233)
Currency translation effect(16)20 
End of period$— $288 $267