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Consolidated Statements of Operations and Comprehensive Loss - USD ($)
$ in Thousands
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Income Statement [Abstract]      
Revenue $ 400,850 $ 390,577 $ 354,661
Cost of revenue 103,960 98,299 86,404
Gross profit 296,890 292,278 268,257
Operating expenses:      
Sales and marketing 211,479 230,467 228,417
Research and development 70,903 68,350 58,146
General and administrative 79,336 83,420 76,026
Total operating expenses 361,718 382,237 362,589
Loss from operations (64,828) (89,959) (94,332)
Interest income 1,684 22 532
Interest expense (589) (544) (614)
Other expense, net (125) (1,501) (181)
Loss from operations before income taxes (63,858) (91,982) (94,595)
Provision for income taxes (2,080) (1,277) (97)
Net loss $ (65,938) $ (93,259) $ (94,692)
Net loss per share attributable to common stockholders, basic (in dollars per share) $ (0.53) $ (0.73) $ (0.79)
Net loss per share attributable to common stockholders, diluted (in dollars per share) $ (0.53) $ (0.73) $ (0.79)
Weighted-average number of shares used in computing net loss per share attributable to common stockholders, basic (in shares) 125,250,723 127,814,447 119,690,378
Weighted-average number of shares used in computing net loss per share attributable to common stockholders, diluted (in shares) 125,250,723 127,814,447 119,690,378
Other comprehensive (loss) income:      
Foreign currency translation adjustment $ (3,421) $ (2,609) $ 2,782
Unrealized loss on marketable securities, net (9) 0 0
Total comprehensive loss $ (69,368) $ (95,868) $ (91,910)