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Segments
12 Months Ended
Sep. 30, 2023
Segment Reporting [Abstract]  
Segments SEGMENTS
The Company determines its operating segments based on ASC 280, Segment Reporting, in alignment with how the chief operating decision making group monitors and manages the performance of the business as well as the level at which financial information is reviewed. The Company’s operating segments are strategic business units that offer different products and services.
The Company's core business is delivering seamlessly integrated payment and software solutions to customers in strategic vertical markets. This is accomplished through the Software and Services and Merchant Services segments.
The Software and Services segment delivers vertical market software solutions to customers across all of the Company's strategic vertical markets. These solutions often include embedded payments or other recurring services.
The Merchant Services segment provides comprehensive payment solutions to businesses and organizations. The Merchant Services segment includes third-party integrated payment solutions as well as traditional merchant processing services across the Company's strategic vertical markets.
The Other category includes corporate overhead expenses, when presenting reportable segment information.
The Company primarily uses processing margin to measure operating performance. Processing margin is equal to revenue less other cost of services plus residuals expense, which is a component of other cost of services. The following is a summary of reportable segment operating performance for the years ended September 30, 2023, 2022 and 2021.
As of and for the Year ended September 30, 2023
Software and ServicesMerchant ServicesOtherTotal
Revenue$232,967 $137,342 $(70)$370,239 
Other costs of services(16,102)(64,521)71 (80,552)
Residuals2,214 41,460 (32)43,642 
Processing margin$219,079 $114,281 $(31)$333,329 
Residuals43,642 
Selling general and administrative219,736 
Depreciation and amortization36,461 
Change in fair value of contingent consideration10,781 
Income from operations$22,709 
Total assets$611,515 $210,705 $59,273 $881,493 
Goodwill$287,613 $121,950 $— $409,563 
As of and for the Year ended September 30, 2022
Software and ServicesMerchant ServicesOtherTotal
Revenue$193,402 $124,481 $(21)$317,862 
Other costs of services(13,778)(59,647)58 (73,367)
Residuals1,602 36,666 (33)38,235 
Processing margin$181,226 $101,500 $$282,730 
Residuals38,235 
Selling general and administrative193,790 
Depreciation and amortization29,424 
Change in fair value of contingent consideration23,725 
Loss from operations$(2,444)
Total assets$512,792 $203,485 $54,035 $770,312 
Goodwill$234,553 $119,086 $— $353,639 
As of and for the Year ended September 30, 2021
Software and ServicesMerchant ServicesOtherTotal
Revenue$114,433 $111,870 $(2,179)$224,124 
Other costs of services(8,610)(51,234)2,138 (57,706)
Residuals1,147 29,842 (2,071)28,918 
Processing margin$106,970 $90,478 $(2,112)$195,336 
Residuals28,918 
Selling general and administrative134,872 
Depreciation and amortization24,418 
Change in fair value of contingent consideration7,140 
Loss from operations$(12)
Total assets$382,014 $208,560 $61,226 $651,800 
Goodwill$173,157 $119,086 $— $292,243 

The Company has not disclosed expenditures on long-lived assets as such expenditures are not reviewed by or provided to the chief operating decision maker.