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Related Parties - Revenues and Expenses (Details) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Revenue        
Total revenue $ 222,057 $ 217,299 $ 437,128 $ 438,531
Expenses        
Cost of revenue (exclusive of depreciation and amortization expenses) [1] 172,113 164,358 329,945 339,987
Selling, general and administrative expenses [1] 42,699 47,296 101,290 99,383
Affiliated Entity        
Expenses        
Cost of revenue (exclusive of depreciation and amortization expenses) 606 (2,171) 1,099 1,076
Selling, general and administrative expenses 81 27 112 97
Transformation services        
Revenue        
Total revenue [1] 2,564 755 2,909 5,993
Transformation services | Affiliated Entity        
Revenue        
Total revenue 0 0 0 1,700
Platform and operations services        
Revenue        
Total revenue [1] 219,493 216,544 434,219 432,538
Platform and operations services | Affiliated Entity        
Revenue        
Total revenue $ 10,368 $ 73,885 $ 25,943 $ 141,833
[1] See Note 19 for amounts attributable to unconsolidated related parties included in these line items.