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Basis of Presentation, Summary of Significant Accounting Policies and Change in Accounting Principles (Tables)
 9 Months Ended
Sep. 30, 2021
Accounting Policies [Abstract]  
Schedule of restricted cash and cash equivalents
Restricted cash and restricted investments include cash and investments used to collateralize various contractual obligations as of September 30, 2021 and December 31, 2020 (in thousands) as follows:
September 30, 2021
December 31, 2020 (1)
Collateral for letters of credit for facility leases (2)
$3,410 $3,510 
Collateral with financial institutions (3)
11,957 4,743 
Claims processing services (4)
13,169 12,064 
Other723 1,327 
Total restricted cash and restricted investments$29,259 $21,644 
Current restricted cash16,509 14,374 
Total current restricted cash and restricted investments$16,509 $14,374 
Non-current restricted cash12,750 6,654 
Total non-current restricted cash and restricted investments$12,750 $6,654 
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(1)Amounts exclude $0.6 million of non-current restricted investments and $0.1 million of current restricted cash from claims processing services reclassified to discontinued operations as of December 31, 2020.
(2)Represents restricted cash related to collateral for letters of credit required in conjunction with lease agreements. See Note 12 for further discussion of our lease commitments.
(3)Represents collateral held with financial institutions for risk-sharing and other arrangements. As of September 30, 2021 and December 31, 2020, approximately $12.0 million and $4.7 million, respectively, of the collateral amounts were held in a FDIC participating bank account. See Note 18 for discussion of fair value measurement and Note 11 for discussion of our risk-sharing arrangements.
(4)Represents cash held by the Company related to claims processing services on behalf of partners. These are pass-through amounts and can fluctuate materially from period to period depending on the timing of when the claims are processed.

The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same amounts shown in the consolidated statements of cash flows as of September 30, 2021 and 2020 (in thousands).
September 30,
20212020
Cash and cash equivalents$252,496 $370,514 
Restricted cash and restricted investments29,259 31,447 
Restricted investments included in restricted cash and restricted investments— (1,410)
Total cash and cash equivalents and restricted cash shown in the consolidated statements of cash flows (1)
$281,755 $400,551 
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(1)As a result of the closing of the sale of True Health SPA, the consolidated statements of operations, consolidated balance sheets and related financial information reflect the Company’s operations and assets and liabilities of True Health as discontinued operations for all periods presented. Cash flows and comprehensive income have not been adjusted and are included in the consolidated statements of cash flows and consolidated statements of comprehensive income (loss) for all periods presented. See Note 5.
Schedule of intangible assets
The following summarizes the estimated useful lives by asset classification:
Corporate trade name
10 - 20 years
Customer relationships
10 - 25 years
Technology5 years
Provider network contracts
4 - 5 years
Details of our intangible assets (in thousands, except weighted-average useful lives) as of September 30, 2021 and December 31, 2020 are presented below:

September 30, 2021December 31, 2020
  Weighted- Average Remaining Useful LifeGross Carrying AmountAccumulated AmortizationNet Carrying ValueWeighted- Average Remaining Useful LifeGross Carrying AmountAccumulated AmortizationNet Carrying Value
Corporate trade name12.4$23,300 $7,306 $15,994 13.2$23,300 $6,271 $17,029 
Customer relationships (1)
15.4278,519 68,483 210,036 16.2278,519 57,716 220,803 
Technology1.782,922 71,460 11,462 1.882,922 63,507 19,415 
Below market lease, net1.61,218 899 319 2.31,118 648 470 
Provider network contracts (1)
2.314,364 7,106 7,258 2.912,175 4,900 7,275 
Total intangible assets, net$400,323 $155,254 $245,069 $398,034 $133,042 $264,992 
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(1)Amounts exclude $2.2 million and $0.9 million of customer relationships and provider network contracts, respectively, net of accumulated amortization, with weighted average remaining useful lives of 15 years and 10 months reclassified to discontinued operations as of December 31, 2020.