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Basis of Presentation, Summary of Significant Accounting Policies and Change in Accounting Principles (Tables) | 12 Months Ended
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Dec. 31, 2021
Accounting Policies [Abstract] |
Schedule of restricted cash and cash equivalents | Restricted cash and restricted investments include cash and investments used to collateralize various contractual obligations as of December 31, 2021 and 2020 (in thousands) as follows:
| December 31,
| 2021 |  | 2020 (1)
Collateral for letters of credit for facility leases (2) | $ | 3,769 |  |  | $ | 3,510 |
Collateral with financial institutions (3) | 11,662 |  |  | 4,743 |
Claims processing services (4) | 73,226 |  |  | 12,064 |
Other | 5 |  |  | 711 |
Total restricted cash and restricted investments | $ | 88,662 |  |  | $ | 21,028 |
Current restricted cash | 75,685 |  |  | 14,374 |
Total current restricted cash and restricted investments | $ | 75,685 |  |  | $ | 14,374 |
Non-current restricted cash | 12,977 |  |  | 6,654 |
Total non-current restricted cash and restricted investments | $ | 12,977 |  |  | $ | 6,654 |
———————— (1)Amounts exclude $0.6 million of non-current restricted investments and $0.1 million of current restricted cash from claims processing services reclassified to discontinued operations as of December 31, 2020. (2)Represents restricted cash related to collateral for letters of credit required in conjunction with lease agreements. See Note 12 for further discussion of our lease commitments. (3)Represents collateral held with financial institutions for risk-sharing and other arrangements. As of December 31, 2021 and 2020, approximately $11.7 million and $4.7 million, respectively, of the collateral amounts were held in a FDIC participating bank account. See Note 19 for discussion of fair value measurement and Note 11 for discussion of our risk-sharing arrangements. (4)Represents cash held by the Company related to claims processing services on behalf of partners. These are pass-through amounts and can fluctuate materially from period to period depending on the timing of when the claims are processed. The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same amounts shown in the consolidated statements of cash flows as of December 31, 2021 and 2020 (in thousands).
| December 31,
| 2021 |  | 2020
Cash and cash equivalents | $ | 266,280 |  |  | $ | 340,490 |
Restricted cash and restricted investments | 88,662 |  |  | 21,707 |
Restricted investments included in restricted cash and restricted investments | — |  |  | (616) |
Total cash and cash equivalents and restricted cash shown in the consolidated statements of cash flows (1) | $ | 354,942 |  |  | $ | 361,581 |
———————— (1)As a result of the closing of the sale of True Health, the consolidated statements of operations, consolidated balance sheets and related financial information reflect the Company’s operations and assets and liabilities of True Health as discontinued operations for all periods presented. Cash flows and comprehensive income have not been adjusted and are included in the consolidated statements of cash flows and consolidated statements of comprehensive income (loss) for all periods presented. See Note 5.
Summary of property and equipment | The following summarizes the estimated useful lives by asset classification:
Computer hardware |  | 3 years
Computer software |  | 1 year
Furniture and equipment |  | 3 - 7 years
Internal-use software development costs |  | 5 years
Leasehold improvements |  | Shorter of useful life or remaining lease term
The following summarizes our property and equipment (in thousands):
| December 31,
| 2021 |  | 2020
Computer hardware | $ | 21,970 |  |  | $ | 18,866 |
Furniture and equipment | 3,581 |  |  | 3,559 |
Internal-use software development costs | 159,587 |  |  | 137,085 |
Leasehold improvements | 15,325 |  |  | 15,586 |
Total property and equipment | 200,463 |  |  | 175,096 |
Accumulated depreciation and amortization expenses | (119,098) |  |  | (88,856) |
Total property and equipment, net | $ | 81,365 |  |  | $ | 86,240 |
Schedule of intangible assets | The following summarizes the estimated useful lives by asset classification:
Corporate trade name | 10 - 20 years
Customer relationships | 10 - 25 years
Technology | 5 years
Provider network contracts | 3 - 5 years
Details of our intangible assets (in thousands, except weighted-average useful lives) as of December 31, 2021 and December 31, 2020 are presented below:
| December 31, 2021 |  | December 31, 2020
| Weighted- Average Remaining Useful Life |  | Gross Carrying Amount |  | Accumulated Amortization |  | Net Carrying Value |  | Weighted- Average Remaining Useful Life |  | Gross Carrying Amount |  | Accumulated Amortization |  | Net Carrying Value
Corporate trade name | 12.4 |  | $ | 25,800 |  |  | $ | 7,693 |  |  | $ | 18,107 |  |  | 13.2 |  | $ | 23,300 |  |  | $ | 6,271 |  |  | $ | 17,029 |
Customer relationships (1) | 14.9 |  | 311,019 |  |  | 72,697 |  |  | 238,322 |  |  | 16.2 |  | 278,519 |  |  | 57,716 |  |  | 220,803 |
Technology | 2.0 |  | 87,922 |  |  | 73,378 |  |  | 14,544 |  |  | 1.8 |  | 82,922 |  |  | 63,507 |  |  | 19,415 |
Below market lease, net | 1.3 |  | 1,218 |  |  | 950 |  |  | 268 |  |  | 2.3 |  | 1,118 |  |  | 648 |  |  | 470 |
Provider network contracts (1) | 2.2 |  | 16,417 |  |  | 7,874 |  |  | 8,543 |  |  | 2.9 |  | 12,175 |  |  | 4,900 |  |  | 7,275 |
Total intangible assets, net |  |  | $ | 442,376 |  |  | $ | 162,592 |  |  | $ | 279,784 |  |  |  |  | $ | 398,034 |  |  | $ | 133,042 |  |  | $ | 264,992 |
———————— (1)Amounts exclude $2.2 million and $0.9 million of customer relationships and provider network contracts, respectively, net of accumulated amortization, with weighted average remaining useful lives of 15 years and 10 months reclassified to discontinued operations as of December 31, 2020.

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