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Basis of Presentation, Summary of Significant Accounting Policies and Change in Accounting Principles (Tables)
12 Months Ended
Dec. 31, 2021
Accounting Policies [Abstract]  
Schedule of restricted cash and cash equivalents
Restricted cash and restricted investments include cash and investments used to collateralize various contractual obligations as of December 31, 2021 and 2020 (in thousands) as follows:
December 31,
2021
2020 (1)
Collateral for letters of credit for facility leases (2)
$3,769 $3,510 
Collateral with financial institutions (3)
11,662 4,743 
Claims processing services (4)
73,226 12,064 
Other711 
Total restricted cash and restricted investments$88,662 $21,028 
Current restricted cash75,685 14,374 
Total current restricted cash and restricted investments$75,685 $14,374 
Non-current restricted cash12,977 6,654 
Total non-current restricted cash and restricted investments$12,977 $6,654 
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(1)Amounts exclude $0.6 million of non-current restricted investments and $0.1 million of current restricted cash from claims processing services reclassified to discontinued operations as of December 31, 2020.
(2)Represents restricted cash related to collateral for letters of credit required in conjunction with lease agreements. See Note 12 for further discussion of our lease commitments.
(3)Represents collateral held with financial institutions for risk-sharing and other arrangements. As of December 31, 2021 and 2020, approximately $11.7 million and $4.7 million, respectively, of the collateral amounts were held in a FDIC participating bank account. See Note 19 for discussion of fair value measurement and Note 11 for discussion of our risk-sharing arrangements.
(4)Represents cash held by the Company related to claims processing services on behalf of partners. These are pass-through amounts and can fluctuate materially from period to period depending on the timing of when the claims are processed.

The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same amounts shown in the consolidated statements of cash flows as of December 31, 2021 and 2020 (in thousands).
December 31,
20212020
Cash and cash equivalents$266,280 $340,490 
Restricted cash and restricted investments88,662 21,707 
Restricted investments included in restricted cash and restricted investments— (616)
Total cash and cash equivalents and restricted cash shown in the consolidated statements of cash flows (1)
$354,942 $361,581 
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(1)As a result of the closing of the sale of True Health, the consolidated statements of operations, consolidated balance sheets and related financial information reflect the Company’s operations and assets and liabilities of True Health as discontinued operations for all periods presented. Cash flows and comprehensive income have not been adjusted and are included in the consolidated statements of cash flows and consolidated statements of comprehensive income (loss) for all periods presented. See Note 5.
Summary of property and equipment The following summarizes the estimated useful lives by asset classification:
Computer hardware3 years
Computer software1 year
Furniture and equipment
3 - 7 years
Internal-use software development costs5 years
Leasehold improvementsShorter of useful life or remaining lease term
The following summarizes our property and equipment (in thousands):
December 31,
  20212020
Computer hardware$21,970 $18,866 
Furniture and equipment3,581 3,559 
Internal-use software development costs159,587 137,085 
Leasehold improvements15,325 15,586 
Total property and equipment200,463 175,096 
Accumulated depreciation and amortization expenses(119,098)(88,856)
Total property and equipment, net$81,365 $86,240 
Schedule of intangible assets
The following summarizes the estimated useful lives by asset classification:
Corporate trade name
10 - 20 years
Customer relationships
10 - 25 years
Technology5 years
Provider network contracts
3 - 5 years
Details of our intangible assets (in thousands, except weighted-average useful lives) as of December 31, 2021 and December 31, 2020 are presented below:

December 31, 2021December 31, 2020
  Weighted- Average Remaining Useful LifeGross Carrying AmountAccumulated AmortizationNet Carrying ValueWeighted- Average Remaining Useful LifeGross Carrying AmountAccumulated AmortizationNet Carrying Value
Corporate trade name12.4$25,800 $7,693 $18,107 13.2$23,300 $6,271 $17,029 
Customer relationships (1)
14.9311,019 72,697 238,322 16.2278,519 57,716 220,803 
Technology2.087,922 73,378 14,544 1.882,922 63,507 19,415 
Below market lease, net1.31,218 950 268 2.31,118 648 470 
Provider network contracts (1)
2.216,417 7,874 8,543 2.912,175 4,900 7,275 
Total intangible assets, net$442,376 $162,592 $279,784 $398,034 $133,042 $264,992 
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(1)Amounts exclude $2.2 million and $0.9 million of customer relationships and provider network contracts, respectively, net of accumulated amortization, with weighted average remaining useful lives of 15 years and 10 months reclassified to discontinued operations as of December 31, 2020.