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Pay vs Performance Disclosure - USD ($)
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Pay vs Performance Disclosure [Table]      
Pay vs Performance [Table Text Block]
2022 Pay
V
ersus
P
er
f
or
m
anc
e
T
abl
e
 
                 
Year
 
Summary
Compensation
Table Total for
PEO
(1)
   
Compensation
Actually Paid
to PEO
(1)
   
Summary
Compensation
Table Total for
PEO
(2)
   
Compensation
Actually Paid
to PEO
(2)
   
Summary
Compensation
Table Total for
PEO
(3)
   
Compensation
Actually Paid to
PEO
(3)
   
Summary
Compensation
Table Total for
PEO
(4)
   
Compensation
Actually Paid to
PEO
(4)
 
2022
    $14,798,522       $11,330,664       $2,071,184       $1,951,681       $7,695,856       $(3,624,626)       Not a PEO       Not a PEO  
2021
    Not a PEO       Not a PEO       Not a PEO       Not a PEO       $11,479,855       $9,094,405       $7,227,002       $(3,903,431)  
2020
    Not a PEO       Not a PEO       Not a PEO       Not a PEO       Not a PEO       Not a PEO       $4,122,039       $14,718,158  
 
           
Year
 
Average Summary
Compensation Table
Total for
Non-PEO

Named Executive
Officers
(5)
   
Average
Compensation
Actually Paid to
Non-PEO Named

Executive
Officers 
(5)
   
Value of Initial Fixed $100 Investment
Based On:
   
Net Income
($ millions)
   
Company-selected

measure
(Adjusted EBITDA)
($ millions)
(7)
 
 
 
Total Stockholder
Return
 
 
 
 
Peer Group Total
Stockholder Return 
(6)
 
 
2022
               $2,688,029             $1,906,745         $32       $114             $(144)                           $(48)  
2021
    $4,041,472       $2,553,526       $117       $126       $(8)       $(4)  
2020
    $972,616       $2,315,879       $184       $126       $4       $35  
 
(1)
 
Reflects compensation for our Chief Executive Officer, Christopher Smith, who has served as our Principal Executive Officer (“PEO”) since August 15, 2022.
(2)
 
Reflects compensation for our Interim Chief Executive Officer, Lynn Tetrault, who served as our PEO from March 28, 2022 through August 14, 2022.
(3)
 
Reflects compensation for our Former Chief Executive Officer, Mark Mallon, who served as our PEO from April 19, 2021 through March 27, 2022.
(4)
 
Reflects compensation for our Former Chair of the Board and Chief Executive Officer, Douglas VanOort, who served as our PEO from January 1, 2021 through April 19, 2021 and for the full year ended December 31, 2020.
(5)
 
Reflects compensation for Kathryn McKenzie, Sharon Virag, Robert Shovlin, Douglas Brown, Lawrence Weiss in 2020, Kathryn McKenzie, George Cardoza, Halley Gilbert, Clive Morris in 2021 and Jeff Sherman, Bill Bonello, Warren Stone, Vishal Sikri, Dr. Shashikant Kulkarni in 2022, as shown in the Summary Compensation Table for each respective year.
(6)
 
Peer Group used for Total Stockholder Return comparisons reflects the Nasdaq Biotechnology Index.
(7)
We determined adjusted EBITDA, a
non-GAAP
measure, to be the most important financial performance measure used to link Company performance to Compensation Actually Paid (“CAP”) to our PEO and
Non-PEO
Named Executive Officers in 2022. This performance measure may not have been the most important financial performance measure for years 2021 and 2020 and we may determine a different financial performance measure to be the most important financial performance measure in future years.
   
Company Selected Measure Name adjusted EBITDA    
Named Executive Officers, Footnote [Text Block] Kathryn McKenzie, Sharon Virag, Robert Shovlin, Douglas Brown, Lawrence Weiss in 2020, Kathryn McKenzie, George Cardoza, Halley Gilbert, Clive Morris in 2021 and Jeff Sherman, Bill Bonello, Warren Stone, Vishal Sikri, Dr. Shashikant Kulkarni in 2022    
Peer Group Issuers, Footnote [Text Block] Peer Group used for Total Stockholder Return comparisons reflects the Nasdaq Biotechnology Index.    
Adjustment To PEO Compensation, Footnote [Text Block]
To calculate the CAP for our PEOs and other Named Executive Officers the following adjustments were made to Summary Compensation Table total compensation:
Deductions and Additions to Summary Compensation Table Total
 
         
Year
 
Summary
Compensation Table
total
   
Deductions from
Summary
Compensation Table
Total Pay
   
Additions to
Summary
Compensation Table
Total Pay
   
Compensation
Actually Paid
 
 
 Chief Executive Officer serving as PEO - Christopher Smith
 
         
2022
 
$
14,798,522
 
 
$
11,850,000
 
 
$
8,382,142
 
 
$
11,330,664
 
 
 Interim Chief Executive Officer serving as PEO - Lynn Tetrault
 
         
2022
 
$
2,071,184
 
 
$
180,000
 
 
$
60,497
 
 
$
1,951,681
 
 
 Former Chief Executive Officer serving as PEO - Mark Mallon
 
         
2022
 
$
7,695,856
 
 
$
5,947,510
 
 
$
(5,372,972
 
$
(3,624,626
         
2021
 
$
11,479,855
 
 
$
10,500,000
 
 
$
8,114,550
 
 
$
9,094,405
 
 
 Chief Executive Officer serving as PEO - Douglas VanOort
 
         
2021
 
$
7,227,002
 
 
$
6,577,675
 
 
$
(4,552,758
 
$
(3,903,431
         
2020
 
$
4,122,039
 
 
$
3,000,000
 
 
$
13,596,119
 
 
$
14,718,158
 
 
 Average for other Named Executive Officers indicated above
 
         
2022
 
$
2,688,029
 
 
$
1,981,553
 
 
$
1,200,269
 
 
$
1,906,745
 
         
2021
 
$
4,041,472
 
 
$
3,350,000
 
 
$
1,862,054
 
 
$
2,553,526
 
         
2020
 
$
972,616
 
 
$
469,900
 
 
$
1,813,164
 
 
$
2,315,879
 
 
Detailed Equity Additions to Summary
C
ompensation
T
abl
e
 
               
Year
 
Addition of fair
value at fiscal
year (FY) end,
of equity
awards granted
during the FY
that remained
outstanding
   
Addition of fair
value at
vesting date, of
equity awards
granted during
the FY that
vested during
the FY
   
Addition of
change in fair
value at FY end
versus prior FY
end for awards
granted in prior
FY that
remained
outstanding
   
Addition of
change in fair
value at
vesting date
versus prior FY
end for awards
granted in prior
FY that vested
during the FY
   
Deduction of
the fair value at
the prior FY
end for awards
granted in prior
FY that failed
to meet their
vesting
conditions
   
Addition in
respect of any
dividends or
other earnings
paid during
applicable FY
prior to vesting
date of
underlying
award
   
Total Equity
Adjustments
Reflect in
Compensation
Actually Paid
 
 
Chief Executive Officer serving as PEO - Christopher Smith
 
               
2022
 
$
8,382,142
 
 
$
 
 
$
 
 
$
 
 
$
 
 
$
                —
 
 
$
8,382,142
 
 
Interim Chief Executive Officer serving as PEO - Lynn Tetrault
 
               
2022
 
$
210,599
 
 
$
 
 
$
(150,102)
 
 
$
 
 
$
 
 
$
 
 
$
60,497
 
 
Former Chief Executive Officer serving as PEO - Mark Mallon
 
               
2022
 
$
 
 
$
 
 
$
 
 
$
2,741,578
 
 
$
(8,114,550)
 
 
$
 
 
$
(5,372,972)
 
               
2021
 
$
8,114,550
 
 
$
 
 
$
 
 
$
 
 
$
 
 
$
 
 
$
8,114,550
 
 
Chief Executive Officer serving as PEO - Douglas VanOort
 
               
2021
 
$
 
 
$
 
 
$
(4,381,981)
 
 
$
11,265,258
 
 
$
(11,436,035)
 
 
$
 
 
$
(4,552,758)
 
               
2020
 
$
8,485,218
 
 
$
9,145,571
 
 
$
(4,034,670)
 
 
$
 
 
$
 
 
$
 
 
$
13,596,119
 
 
Average for other Named Executive Officers indicated above
 
               
2022
 
$
1,458,012
 
 
$
 
 
$
(100,428)
 
 
$
103,249
 
 
$
(260,563)
 
 
$
 
 
$
1,200,269
 
               
2021
 
$
2,720,213
 
 
$
(488,131)
 
 
$
(370,028)
 
 
$
 
 
$
 
 
$
 
 
$
1,862,054
 
               
2020
 
$
1,329,346
 
 
$
970,205
 
 
$
(486,387)
 
 
$
 
 
$
 
 
$
 
 
$
1,813,164
 
   
Non-PEO NEO Average Total Compensation Amount $ 2,688,029 $ 4,041,472 $ 972,616
Non-PEO NEO Average Compensation Actually Paid Amount $ 1,906,745 2,553,526 2,315,879
Adjustment to Non-PEO NEO Compensation Footnote [Text Block]
To calculate the CAP for our PEOs and other Named Executive Officers the following adjustments were made to Summary Compensation Table total compensation:
Deductions and Additions to Summary Compensation Table Total
 
         
Year
 
Summary
Compensation Table
total
   
Deductions from
Summary
Compensation Table
Total Pay
   
Additions to
Summary
Compensation Table
Total Pay
   
Compensation
Actually Paid
 
 
 Chief Executive Officer serving as PEO - Christopher Smith
 
         
2022
 
$
14,798,522
 
 
$
11,850,000
 
 
$
8,382,142
 
 
$
11,330,664
 
 
 Interim Chief Executive Officer serving as PEO - Lynn Tetrault
 
         
2022
 
$
2,071,184
 
 
$
180,000
 
 
$
60,497
 
 
$
1,951,681
 
 
 Former Chief Executive Officer serving as PEO - Mark Mallon
 
         
2022
 
$
7,695,856
 
 
$
5,947,510
 
 
$
(5,372,972
 
$
(3,624,626
         
2021
 
$
11,479,855
 
 
$
10,500,000
 
 
$
8,114,550
 
 
$
9,094,405
 
 
 Chief Executive Officer serving as PEO - Douglas VanOort
 
         
2021
 
$
7,227,002
 
 
$
6,577,675
 
 
$
(4,552,758
 
$
(3,903,431
         
2020
 
$
4,122,039
 
 
$
3,000,000
 
 
$
13,596,119
 
 
$
14,718,158
 
 
 Average for other Named Executive Officers indicated above
 
         
2022
 
$
2,688,029
 
 
$
1,981,553
 
 
$
1,200,269
 
 
$
1,906,745
 
         
2021
 
$
4,041,472
 
 
$
3,350,000
 
 
$
1,862,054
 
 
$
2,553,526
 
         
2020
 
$
972,616
 
 
$
469,900
 
 
$
1,813,164
 
 
$
2,315,879
 
 
Detailed Equity Additions to Summary
C
ompensation
T
abl
e
 
               
Year
 
Addition of fair
value at fiscal
year (FY) end,
of equity
awards granted
during the FY
that remained
outstanding
   
Addition of fair
value at
vesting date, of
equity awards
granted during
the FY that
vested during
the FY
   
Addition of
change in fair
value at FY end
versus prior FY
end for awards
granted in prior
FY that
remained
outstanding
   
Addition of
change in fair
value at
vesting date
versus prior FY
end for awards
granted in prior
FY that vested
during the FY
   
Deduction of
the fair value at
the prior FY
end for awards
granted in prior
FY that failed
to meet their
vesting
conditions
   
Addition in
respect of any
dividends or
other earnings
paid during
applicable FY
prior to vesting
date of
underlying
award
   
Total Equity
Adjustments
Reflect in
Compensation
Actually Paid
 
 
Chief Executive Officer serving as PEO - Christopher Smith
 
               
2022
 
$
8,382,142
 
 
$
 
 
$
 
 
$
 
 
$
 
 
$
                —
 
 
$
8,382,142
 
 
Interim Chief Executive Officer serving as PEO - Lynn Tetrault
 
               
2022
 
$
210,599
 
 
$
 
 
$
(150,102)
 
 
$
 
 
$
 
 
$
 
 
$
60,497
 
 
Former Chief Executive Officer serving as PEO - Mark Mallon
 
               
2022
 
$
 
 
$
 
 
$
 
 
$
2,741,578
 
 
$
(8,114,550)
 
 
$
 
 
$
(5,372,972)
 
               
2021
 
$
8,114,550
 
 
$
 
 
$
 
 
$
 
 
$
 
 
$
 
 
$
8,114,550
 
 
Chief Executive Officer serving as PEO - Douglas VanOort
 
               
2021
 
$
 
 
$
 
 
$
(4,381,981)
 
 
$
11,265,258
 
 
$
(11,436,035)
 
 
$
 
 
$
(4,552,758)
 
               
2020
 
$
8,485,218
 
 
$
9,145,571
 
 
$
(4,034,670)
 
 
$
 
 
$
 
 
$
 
 
$
13,596,119
 
 
Average for other Named Executive Officers indicated above
 
               
2022
 
$
1,458,012
 
 
$
 
 
$
(100,428)
 
 
$
103,249
 
 
$
(260,563)
 
 
$
 
 
$
1,200,269
 
               
2021
 
$
2,720,213
 
 
$
(488,131)
 
 
$
(370,028)
 
 
$
 
 
$
 
 
$
 
 
$
1,862,054
 
               
2020
 
$
1,329,346
 
 
$
970,205
 
 
$
(486,387)
 
 
$
 
 
$
 
 
$
 
 
$
1,813,164
 
   
Compensation Actually Paid vs. Total Shareholder Return [Text Block] LOGO    
Compensation Actually Paid vs. Net Income [Text Block] LOGO    
Compensation Actually Paid vs. Company Selected Measure [Text Block] LOGO    
Total Shareholder Return Vs Peer Group [Text Block] LOGO    
Tabular List [Table Text Block]
Tabular List of Company Performance Measures
The following table alphabetically lists the measures we believe are
most
important in linking compensation actually paid to company performance during 2022:
 
 
 Adjusted EBITDA                    
 
 Revenue
   
Total Shareholder Return Amount $ 32 117 184
Peer Group Total Shareholder Return Amount 114 126 126
Net Income (Loss) $ (144,000,000) $ (8,000,000) $ 4,000,000
Company Selected Measure Amount (48,000,000) (4,000,000) 35,000,000
Measure [Axis]: 1      
Pay vs Performance Disclosure [Table]      
Measure Name Adjusted EBITDA                     
Non-GAAP Measure Description [Text Block] We determined adjusted EBITDA, a
non-GAAP
measure, to be the most important financial performance measure used to link Company performance to Compensation Actually Paid (“CAP”) to our PEO and
Non-PEO
Named Executive Officers in 2022. This performance measure may not have been the most important financial performance measure for years 2021 and 2020 and we may determine a different financial performance measure to be the most important financial performance measure in future years.
   
Measure [Axis]: 2      
Pay vs Performance Disclosure [Table]      
Measure Name Revenue    
Christopher Smith [Member]      
Pay vs Performance Disclosure [Table]      
PEO Total Compensation Amount $ 14,798,522    
PEO Actually Paid Compensation Amount $ 11,330,664    
PEO Name Christopher Smith    
Lynn Tetrault [Member]      
Pay vs Performance Disclosure [Table]      
PEO Total Compensation Amount $ 2,071,184    
PEO Actually Paid Compensation Amount $ 1,951,681    
PEO Name Lynn Tetrault    
Mark W. Mallon [Member]      
Pay vs Performance Disclosure [Table]      
PEO Total Compensation Amount $ 7,695,856 $ 11,479,855  
PEO Actually Paid Compensation Amount $ (3,624,626) 9,094,405  
PEO Name Mark Mallon    
Douglas M. VanOort [Member]      
Pay vs Performance Disclosure [Table]      
PEO Total Compensation Amount   7,227,002 $ 4,122,039
PEO Actually Paid Compensation Amount   (3,903,431) 14,718,158
PEO Name Douglas VanOort    
PEO [Member] | Christopher Smith [Member] | Deductions [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount $ (11,850,000)    
PEO [Member] | Christopher Smith [Member] | Additions [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount 8,382,142    
PEO [Member] | Christopher Smith [Member] | Fair Value at Fiscal Year End of Equity Awards Granted During the FY that Remained Outstanding [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount 8,382,142    
PEO [Member] | Christopher Smith [Member] | Total Equity Adjustments [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount 8,382,142    
PEO [Member] | Lynn Tetrault [Member] | Deductions [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount (180,000)    
PEO [Member] | Lynn Tetrault [Member] | Additions [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount 60,497    
PEO [Member] | Lynn Tetrault [Member] | Fair Value at Fiscal Year End of Equity Awards Granted During the FY that Remained Outstanding [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount 210,599    
PEO [Member] | Lynn Tetrault [Member] | Fair Value at FY End Versus Prior FY End for Awards Granted in Prior FY that Remained Outstanding [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount (150,102)    
PEO [Member] | Lynn Tetrault [Member] | Total Equity Adjustments [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount 60,497    
PEO [Member] | Mark W. Mallon [Member] | Deductions [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount (5,947,510) (10,500,000)  
PEO [Member] | Mark W. Mallon [Member] | Additions [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount (5,372,972) 8,114,550  
PEO [Member] | Mark W. Mallon [Member] | Fair Value at Fiscal Year End of Equity Awards Granted During the FY that Remained Outstanding [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount   8,114,550  
PEO [Member] | Mark W. Mallon [Member] | Fair Value at Vesting Date Versus Prior FY End for Awards Granted in Prior FY that Vested during the FY [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount 2,741,578    
PEO [Member] | Mark W. Mallon [Member] | Fair Value at the Prior FY End for Awards Granted in Prior FY that Failed to meet their Vesting Conditions [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount (8,114,550)    
PEO [Member] | Mark W. Mallon [Member] | Total Equity Adjustments [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount (5,372,972) 8,114,550  
PEO [Member] | Douglas M. VanOort [Member] | Deductions [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount   (6,577,675) (3,000,000)
PEO [Member] | Douglas M. VanOort [Member] | Additions [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount   (4,552,758) 13,596,119
PEO [Member] | Douglas M. VanOort [Member] | Fair Value at Fiscal Year End of Equity Awards Granted During the FY that Remained Outstanding [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount     8,485,218
PEO [Member] | Douglas M. VanOort [Member] | Fair Value at Vesting Date, of Equity Awards Granted during the FY that Vested during the FY [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount     9,145,571
PEO [Member] | Douglas M. VanOort [Member] | Fair Value at FY End Versus Prior FY End for Awards Granted in Prior FY that Remained Outstanding [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount   (4,381,981) (4,034,670)
PEO [Member] | Douglas M. VanOort [Member] | Fair Value at Vesting Date Versus Prior FY End for Awards Granted in Prior FY that Vested during the FY [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount   11,265,258  
PEO [Member] | Douglas M. VanOort [Member] | Fair Value at the Prior FY End for Awards Granted in Prior FY that Failed to meet their Vesting Conditions [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount   (11,436,035)  
PEO [Member] | Douglas M. VanOort [Member] | Total Equity Adjustments [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount   (4,552,758) 13,596,119
Non-PEO NEO [Member] | Deductions [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount (1,981,553) (3,350,000) (469,900)
Non-PEO NEO [Member] | Additions [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount 1,200,269 1,862,054 1,813,164
Non-PEO NEO [Member] | Fair Value at Fiscal Year End of Equity Awards Granted During the FY that Remained Outstanding [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount 1,458,012 2,720,213 1,329,346
Non-PEO NEO [Member] | Fair Value at Vesting Date, of Equity Awards Granted during the FY that Vested during the FY [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount   (488,131) 970,205
Non-PEO NEO [Member] | Fair Value at FY End Versus Prior FY End for Awards Granted in Prior FY that Remained Outstanding [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount (100,428) (370,028) (486,387)
Non-PEO NEO [Member] | Fair Value at Vesting Date Versus Prior FY End for Awards Granted in Prior FY that Vested during the FY [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount 103,249    
Non-PEO NEO [Member] | Fair Value at the Prior FY End for Awards Granted in Prior FY that Failed to meet their Vesting Conditions [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount (260,563)    
Non-PEO NEO [Member] | Total Equity Adjustments [Member]      
Pay vs Performance Disclosure [Table]      
Adjustment to Compensation Amount $ 1,200,269 $ 1,862,054 $ 1,813,164