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SEGMENT INFORMATION (Tables)
6 Months Ended
Jun. 30, 2020
Segment Reporting [Abstract]  
Schedule of Revenue by Reportable Segment
The following table summarizes revenue by reportable segment and category for the three and six months ended June 30, 2020 and 2019 (in thousands):
Three Months Ended June 30, Six Months Ended June 30,
2020201920202019
North America
Service revenue:
Local$81,724  $177,082  $224,384  $357,459  
Goods5,869  3,714  9,614  6,841  
Travel2,525  16,125  8,974  35,066  
Total service revenue90,118  196,921  242,972  399,366  
Product revenue - Goods143,239  127,739  225,514  282,459  
Total North America revenue (1)
233,357  324,660  468,486  681,825  
International
Service revenue:
Local18,025  69,995  66,693  143,185  
Goods3,279  2,610  5,512  4,065  
Travel955  8,077  4,228  16,814  
Total service revenue22,259  80,682  76,433  164,064  
Product revenue - Goods140,030  127,235  224,877  265,098  
Total International revenue (1)
$162,289  $207,917  $301,310  $429,162  
(1)North America includes revenue from the United States of $232.2 million and $319.2 million for the three months ended June 30, 2020 and 2019, and $463.1 million and $668.0 million for the six months ended June 30, 2020 and 2019. International includes revenue from the United Kingdom of $58.7 million and $71.3 million for the three months ended June 30, 2020 and 2019, and $108.2 million and $152.4 million for the six months ended June 30, 2020 and 2019. There were no other individual countries that represented more than 10% of consolidated total revenue for the three and six months ended June 30, 2020 and 2019. Revenue is attributed to individual countries based on the location of the customer.
Schedule of Gross Profit by Reportable Segment
The following table summarizes gross profit by reportable segment and category for the three and six months ended June 30, 2020 and 2019 (in thousands):
Three Months Ended June 30, Six Months Ended June 30,
2020201920202019
North America
Service gross profit:
Local$71,638  $157,673  $195,497  $318,755  
Goods4,403  2,995  7,411  5,558  
Travel1,890  12,806  5,852  28,074  
Total service gross profit 77,931  173,474  208,760  352,387  
Product gross profit - Goods23,761  25,110  36,703  55,999  
Total North America gross profit101,692  198,584  245,463  408,386  
International
Service gross profit:
Local14,843  65,780  59,367  134,758  
Goods2,557  2,384  4,573  3,652  
Travel804  7,370  3,548  15,411  
Total service gross profit 18,204  75,534  67,488  153,821  
Product gross profit - Goods17,330  18,014  25,522  35,941  
Total International gross profit$35,534  $93,548  $93,010  $189,762  
Schedule of Operating Income by Reportable Segment
The following table summarizes income (loss) from operations by reportable segment for the three and six months ended June 30, 2020 and 2019 (in thousands):
Three Months Ended June 30, Six Months Ended June 30,
2020201920202019
Income (loss) from operations (1):
North America
$(44,018) $(372) $(75,179) $4,964  
International(28,095) (6,767) (194,795) (9,908) 
Total income (loss) from operations$(72,113) $(7,139) $(269,974) $(4,944) 
(1)Includes goodwill and long-lived asset impairments and restructuring charges (credits). See Note 2, Goodwill and Long-Lived Assets, for impairments by segment. See Note 9, Restructuring and Related Charges, for restructuring charges by segment.
Schedule of Total Assets by Segment
The following table summarizes total assets by reportable segment as of June 30, 2020 and December 31, 2019 (in thousands):
June 30, 2020December 31, 2019
Total assets:
North America (1)
$1,061,939  $1,045,500  
International (1)
307,380  541,243  
Consolidated total assets$1,369,319  $1,586,743  
(1)North America contains assets from the United States of $1,042.0 million and $1,020.0 million as of June 30, 2020 and December 31, 2019. International contains assets from Switzerland of $143.1 million and $175.2 million as of June 30, 2020 and December 31, 2019. There were no other individual countries that represented more than 10% of consolidated total assets as of June 30, 2020 and December 31, 2019.