RESTRUCTURING AND RELATED CHARGES

12 Months Ended

Dec. 31, 2020

Restructuring and Related Activities [Abstract]

In April 2020, the Board approved a multi-phase restructuring plan of up to $105.0 million of total pretax charges related to our previously announced strategic shift and as part of the cost cutting measures implemented in response to the impact of COVID-19 on our business. We expect to incur total pretax charges of $75.0 million to $105.0 million in connection with the multi-phase restructuring actions through the end of 2021. The first phase of the restructuring actions included an overall reduction of approximately 1,200 positions globally and the exit or discontinuation of the use of certain leases and other assets. The majority of the first phase of workforce reductions and impairments of our right-of-use and other long-lived assets occurred during the second quarter 2020. In the third quarter 2020, we initiated the second phase of our restructuring plan, which included additional workforce reductions and the exit of our operations in New Zealand and Japan. The majority of our restructuring charges are expected to be paid in cash and primarily relate to employee severance and benefits expenses, facilities-related costs and professional advisory fees. We will continue to evaluate our cost structure, including additional workforce reductions, as part of our restructuring plan. Costs incurred related to the restructuring plan are classified as Restructuring and related charges on the consolidated statements of operations.

The following table summarizes costs incurred by segment related to the restructuring plan for the year ended December 31, 2020 (in thousands):


	Year Ended December 31, 2020
	Employee Severance and Benefit Costs (1)		Legal and Advisory Costs		Property, Equipment and Software Impairments (2)		Right-of-Use Asset Impairments and Lease-related Charges (3)		Total Restructuring Charges
North America	$	17,322	$	1,308	$	5,322	$	13,775	$	37,727
International	20,679		829		291		5,310		27,109
Consolidated	$	38,001	$	2,137	$	5,613	$	19,085	$	64,836

(1)The employee severance and benefits costs for the year ended December 31, 2020 are related to the termination and planned termination of approximately 1,200 employees. Additional severance and benefits costs may be incurred in future periods. Substantially all of the remaining cash payments for the costs accrued as of December 31, 2020 are expected to be disbursed by the end of 2021.

(2)Includes long-lived asset impairments of $5.6 million for the year ended December 31, 2020.

(3)Includes long-lived asset impairments of $16.0 million for the year ended December 31, 2020.

As a part of our restructuring plan, we vacated several of our leased facilities, and many of those facilities are being actively marketed for sublease or we are in negotiations with the landlord to potentially terminate or modify those leases. Rent expense, including amortization of the right-of-use asset and accretion of the operating lease liability, sublease income and other variable lease costs related to the leased facilities vacated as part of our restructuring plan are presented within Restructuring and related charges in the consolidated statements of operations. The current and non-current liabilities associated with these leases continue to be presented within Other current liabilities and Operating lease obligations in the consolidated balance sheets.

Due to actions taken under our restructuring plan, we recognized $18.1 million and $3.5 million of long-lived asset impairment in our North America and International segments during the year ended December 31, 2020.

The following table summarizes restructuring liability activity for the years ended December 31, 2020 and 2019 (in thousands):


	Employee Severance and Benefit Costs		Other Exit Costs		Total
Balance as of December 31, 2018	$	1,119	$	—	$	1,119
Charges payable in cash	31		—		31
Cash payments	(436)		—		(436)
Foreign currency translation	(15)		—		(15)
Balance as of December 31, 2019 (1)	$	699	$	—	$	699
Charges payable in cash (2)	36,266		2,137		38,403
Cash payments	(25,328)		(1,289)		(26,617)
Foreign currency translation	1,660		(14)		1,646
Balance as of December 31, 2020	$	13,297	$	834	$	14,131

(1)Amounts included in the year ended December 31, 2019 are related to prior restructuring plans and the liabilities under those plans have been substantially settled.

(2)Excludes stock-based compensation of $1.7 million related to accelerated vesting of stock-based compensation awards for certain employees terminated as a result of our restructuring activities during the year ended December 31, 2020.