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SEGMENT INFORMATION (Tables)
3 Months Ended
Mar. 31, 2021
Segment Reporting [Abstract]  
Schedule of Revenue by Reportable Segment
The following table summarizes revenue by reportable segment and category for the three months ended March 31, 2021 and 2020 (in thousands):
Three Months Ended March 31,
20212020
North America
Service revenue:
Local$125,374 $142,660 
Goods15,285 3,745 
Travel5,959 6,449 
Total service revenue146,618 152,854 
Product revenue - Goods626 82,275 
Total North America revenue (1)
147,244 235,129 
International
Service revenue:
Local23,189 48,668 
Goods1,970 2,233 
Travel847 3,273 
Total service revenue26,006 54,174 
Product revenue - Goods90,567 84,847 
Total International revenue (1)
$116,573 $139,021 
(1)North America includes revenue from the United States of $145.0 million and $230.9 million for the three months ended March 31, 2021 and 2020. International includes revenue from the United Kingdom and France of $42.1 million and $28.5 million for the three months ended March 31, 2021, and United Kingdom of $49.5 million for the three months ended March 31, 2020. There were no other individual countries that represented more than 10% of consolidated total revenue for the three months ended March 31, 2021 and 2020. Revenue is attributed to individual countries based on the location of the customer.
Schedule of Gross Profit by Reportable Segment
The following table summarizes gross profit by reportable segment and category for the three months ended March 31, 2021 and 2020 (in thousands):
Three Months Ended March 31,
20212020
North America
Service gross profit:
Local$112,426 $123,859 
Goods13,056 3,008 
Travel4,718 3,962 
Total service gross profit 130,200 130,829 
Product gross profit - Goods168 12,942 
Total North America gross profit130,368 143,771 
International
Service gross profit:
Local21,427 44,524 
Goods1,859 2,016 
Travel713 2,744 
Total service gross profit 23,999 49,284 
Product gross profit - Goods12,616 8,192 
Total International gross profit$36,615 $57,476 
Schedule of Operating Income by Reportable Segment
The following table summarizes contribution profit by reportable segment for the three months ended March 31, 2021 and 2020 (in thousands):
Three Months Ended March 31,
20212020
North America
Gross profit$130,368 $143,771 
Marketing22,768 39,409 
Contribution profit107,600 104,362 
International
Gross profit36,615 57,476 
Marketing10,898 20,721 
Contribution profit25,717 36,755 
Consolidated
Gross profit166,983 201,247 
Marketing33,666 60,130 
Contribution profit133,317 141,117 
Selling, general and administrative127,143 207,135 
Goodwill impairment— 109,486 
Long-lived asset impairment— 22,351 
Restructuring and related charges7,422 
Income (loss) from operations$(1,248)$(197,861)
Schedule of Total Assets by Segment
The following table summarizes total assets by reportable segment as of March 31, 2021 and December 31, 2020 (in thousands):
March 31, 2021December 31, 2020
Total assets:
North America (1)
$1,056,466 $971,110 
International (1)
345,571 440,397 
Consolidated total assets$1,402,037 $1,411,507 
(1)North America contains assets from the United States of $1,032.9 million and $948.1 million as of March 31, 2021 and December 31, 2020. International contained assets from Switzerland of $151.7 million as of December 31, 2020. There were no other individual countries that represented more than 10% of consolidated total assets as of March 31, 2021 and December 31, 2020.