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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-Q
☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 2021
OR
☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
For the transition period from _______ to _______
Commission File Number: 1-35335

Groupon, Inc.
(Exact name of registrant as specified in its charter)
Delaware |  | 27-0903295
(State or other jurisdiction of incorporation or organization) |  | (I.R.S. Employer Identification No.)
600 W Chicago Avenue |  | 60654
Suite 400 |  | (Zip Code)
Chicago |  |
Illinois |  | (312) | 334-1579
(Address of principal executive offices) |  | (Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class |  | Trading Symbol(s) |  | Name of each exchange on which registered
Common stock, par value $0.0001 per share |  | GRPN |  | NASDAQ Global Select Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes ☒ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
Yes ☒ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer ☐ Accelerated filer ☒
Non-accelerated filer ☐ Smaller reporting company ☐
Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes ☐ No ☒
As of August 2, 2021, there were 29,524,564 shares of the registrant's common stock outstanding.

TABLE OF CONTENTS

PART I. Financial Information | Page
Forward-Looking Statements | 3
Item 1. Financial Statements and Supplementary Data | 4
Condensed Consolidated Balance Sheets as of June 30, 2021 (unaudited) and December 31, 2020 | 4
Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) for the three and six months ended June 30, 2021 and 2020 (unaudited) | 5
Condensed Consolidated Statements of Stockholders' Equity for the three and six months ended June 30, 2021 and 2020 (unaudited) | 6
Condensed Consolidated Statements of Cash Flows for the six months ended June 30, 2021 and 2020 (unaudited) | 8
Notes to Condensed Consolidated Financial Statements (unaudited) | 10
Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations | 32
Item 3. Quantitative and Qualitative Disclosures about Market Risk | 53
Item 4. Controls and Procedures | 54
PART II. Other Information |
Item 1. Legal Proceedings | 55
Item 1A. Risk Factors | 56
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds | 61
Item 5. Other Information | 61
Item 6. Exhibits | 61
Signatures | 62

______________________________________________________
2

PART I. FINANCIAL INFORMATION
FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, including statements regarding our future results of operations and financial position, business strategy and plans and our objectives for future operations. The words "may," "will," "should," "could," "expect," "anticipate," "believe," "estimate," "intend," "continue" and other similar expressions are intended to identify forward-looking statements. We have based these forward-looking statements largely on current expectations and projections about future events and financial trends that we believe may affect our financial condition, results of operations, business strategy, short-term and long-term business operations and objectives, and financial needs. These forward-looking statements involve risks and uncertainties that could cause our actual results to differ materially from those expressed or implied in our forward-looking statements. Such risks and uncertainties include, but are not limited to, effects of the ongoing COVID-19 pandemic or other pandemics or disease outbreaks on our business; our ability to execute, and achieve the expected benefits of, our go-forward strategy; execution of our business and marketing strategies; volatility in our operating results; challenges arising from our international operations, including fluctuations in currency exchange rates, legal and regulatory developments and any potential adverse impact from the United Kingdom's exit from the European Union; global economic uncertainty; retaining and adding high quality merchants; retaining existing customers and adding new customers; competing successfully in our industry; providing a compelling mobile experience for our customers; managing refund risks; retaining and attracting members of our executive team and other qualified personnel; customer and merchant fraud; payment-related risks; our reliance on email, internet search engines and mobile application marketplaces to drive traffic to our marketplace; cybersecurity breaches; maintaining and improving our information technology infrastructure; reliance on cloud-based computing platforms; completing and realizing the anticipated benefits from acquisitions, dispositions, joint ventures and strategic investments; lack of control over minority investments; managing inventory and order fulfillment risks; claims related to product and service offerings; protecting our intellectual property; maintaining a strong brand; the impact of future and pending litigation; compliance with domestic and foreign laws and regulations, including the CARD Act, GDPR and regulation of the Internet and e-commerce; classification of our independent contractors or employees; exposure to greater than anticipated tax liabilities; adoption of tax legislation; our ability to raise capital if necessary; risks related to our access to capital and outstanding indebtedness, including our convertible senior notes; our common stock, including volatility in our stock price; our ability to realize the anticipated benefits from the capped call transactions relating to our convertible senior notes; and those risks and other factors discussed in Part I, Item 1A. Risk Factors of our Annual Report on Form 10-K for the year ended December 31, 2020 and Part II, Item 1A. Risk Factors of our Quarterly Reports on Form 10-Q for the quarters ended March 31, 2021 and June 30, 2021, as well as in our condensed consolidated financial statements, related notes, and the other financial information appearing elsewhere in this report and our other filings with the Securities and Exchange Commission (the "SEC"). Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. We do not intend, and undertake no obligation, to update any of our forward-looking statements after the date of this report to reflect actual results or future events or circumstances. Given these risks and uncertainties, readers are cautioned not to place undue reliance on such forward-looking statements.
As used herein, "Groupon," "the Company," "we," "our," "us" and similar terms include Groupon, Inc. and its subsidiaries, unless the context indicates otherwise.
3

ITEM 1. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
GROUPON, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands, except share and per share amounts)

| June 30, 2021 |  | December 31, 2020
| (unaudited) |  |
Assets |  |  |
Current assets: |  |  |
Cash and cash equivalents | $ | 565,033 |  |  | $ | 850,587 |
Accounts receivable, net | 37,433 |  |  | 42,998 |
Prepaid expenses and other current assets | 44,886 |  |  | 40,441 |
Total current assets | 647,352 |  |  | 934,026 |
Property, equipment and software, net | 80,628 |  |  | 85,284 |
Right-of-use assets - operating leases, net | 64,101 |  |  | 75,349 |
Goodwill | 217,764 |  |  | 214,699 |
Intangible assets, net | 27,528 |  |  | 30,151 |
Investments | 36,472 |  |  | 37,671 |
Other non-current assets | 34,695 |  |  | 34,327 |
Total assets | $ | 1,108,540 |  |  | $ | 1,411,507 |
Liabilities and equity |  |  |
Current liabilities: |  |  |
Short-term borrowings | $ | 100,000 |  |  | $ | 200,000 |
Accounts payable | 39,943 |  |  | 33,026 |
Accrued merchant and supplier payables | 289,883 |  |  | 410,963 |
Accrued expenses and other current liabilities | 282,922 |  |  | 294,999 |
Total current liabilities | 712,748 |  |  | 938,988 |
Convertible senior notes, net | 222,654 |  |  | 229,490 |
Operating lease obligations | 74,698 |  |  | 90,927 |
Other non-current liabilities | 42,604 |  |  | 44,428 |
Total liabilities | 1,052,704 |  |  | 1,303,833 |
Commitments and contingencies (see Note 6) |  |  |
Stockholders' equity |  |  |
Common stock, par value $0.0001 per share, 100,500,000 shares authorized; 39,805,243 shares issued and 29,511,126 shares outstanding at June 30, 2021; 39,142,896 shares issued and 28,848,779 shares outstanding at December 31, 2020 | 4 |  |  | 4 |
Additional paid-in capital | 2,257,613 |  |  | 2,348,114 |
Treasury stock, at cost, 10,294,117 shares at June 30, 2021 and December 31, 2020 | (922,666) |  |  | (922,666) |
Accumulated deficit | (1,261,665) |  |  | (1,320,886) |
Accumulated other comprehensive income (loss) | (17,730) |  |  | 3,109 |
Total Groupon, Inc. stockholders' equity | 55,556 |  |  | 107,675 |
Noncontrolling interests | 280 |  |  | (1) |
Total equity | 55,836 |  |  | 107,674 |
Total liabilities and equity | $ | 1,108,540 |  |  | $ | 1,411,507 |

See Notes to Condensed Consolidated Financial Statements.
4

GROUPON, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)
(in thousands, except share and per share amounts)
(unaudited)

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
Revenue: |  |  |  |  |  |  |
Service | $ | 206,161 |  |  | $ | 112,377 |  |  | $ | 378,785 |  |  | $ | 319,405 |
Product | 59,797 |  |  | 283,269 |  |  | 150,990 |  |  | 450,391 |
Total revenue | 265,958 |  |  | 395,646 |  |  | 529,775 |  |  | 769,796 |
Cost of revenue: |  |  |  |  |  |  |
Service | 21,167 |  |  | 16,242 |  |  | 39,592 |  |  | 43,157 |
Product | 50,848 |  |  | 242,178 |  |  | 129,257 |  |  | 388,166 |
Total cost of revenue | 72,015 |  |  | 258,420 |  |  | 168,849 |  |  | 431,323 |
Gross profit | 193,943 |  |  | 137,226 |  |  | 360,926 |  |  | 338,473 |
Operating expenses: |  |  |  |  |  |  |
Marketing | 43,720 |  |  | 25,242 |  |  | 77,386 |  |  | 85,372 |
Selling, general and administrative | 137,969 |  |  | 143,619 |  |  | 265,112 |  |  | 350,760 |
Goodwill impairment | — |  |  | — |  |  | — |  |  | 109,486 |
Long-lived asset impairment | — |  |  | — |  |  | — |  |  | 22,351 |
Restructuring and related charges | 14,245 |  |  | 40,478 |  |  | 21,667 |  |  | 40,478 |
Total operating expenses | 195,934 |  |  | 209,339 |  |  | 364,165 |  |  | 608,447 |
Income (loss) from operations | (1,991) |  |  | (72,113) |  |  | (3,239) |  |  | (269,974) |
Other income (expense), net | (2,927) |  |  | (1,695) |  |  | 15,196 |  |  | (20,682) |
Income (loss) from continuing operations before provision (benefit) for income taxes | (4,918) |  |  | (73,808) |  |  | 11,957 |  |  | (290,656) |
Provision (benefit) for income taxes | (1,789) |  |  | (696) |  |  | 638 |  |  | (6,684) |
Income (loss) from continuing operations | (3,129) |  |  | (73,112) |  |  | 11,319 |  |  | (283,972) |
Income (loss) from discontinued operations, net of tax | — |  |  | — |  |  | — |  |  | 382 |
Net income (loss) | (3,129) |  |  | (73,112) |  |  | 11,319 |  |  | (283,590) |
Net (income) loss attributable to noncontrolling interests | (253) |  |  | 995 |  |  | (143) |  |  | (2,049) |
Net income (loss) attributable to Groupon, Inc. | $ | (3,382) |  |  | $ | (72,117) |  |  | $ | 11,176 |  |  | $ | (285,639) |
Basic net income (loss) per share: |  |  |  |  |  |  |
Continuing operations | $ | (0.12) |  |  | $ | (2.53) |  |  | $ | 0.38 |  |  | $ | (10.06) |
Discontinued operations | — |  |  | — |  |  | — |  |  | 0.01 |
Basic net income (loss) per share | $ | (0.12) |  |  | $ | (2.53) |  |  | $ | 0.38 |  |  | $ | (10.05) |
Diluted net income (loss) per share: |  |  |  |  |  |  |
Continuing operations | $ | (0.12) |  |  | $ | (2.53) |  |  | $ | 0.37 |  |  | (10.06) |
Discontinued operations | — |  |  | — |  |  | — |  |  | 0.01 |
Diluted net income (loss) per share) | $ | (0.12) |  |  | $ | (2.53) |  |  | $ | 0.37 |  |  | $ | (10.05) |
Weighted average number of shares outstanding: |  |  |  |  |  |  |
Basic | 29,273,806 |  |  | 28,493,258 |  |  | 29,139,930 |  |  | 28,426,308 |
Diluted | 29,273,806 |  |  | 28,493,258 |  |  | 30,120,851 |  |  | 28,426,308 |
Comprehensive income (loss): |  |  |  |  |  |  |
Net income (loss) | $ | (3,129) |  |  | $ | (73,112) |  |  | $ | 11,319 |  |  | $ | (283,590) |
Other comprehensive income (loss): |  |  |  |  |  |  |
Other comprehensive income (loss) from continuing operations: |  |  |  |  |  |  |
Net change in unrealized gain (loss) on foreign currency translation adjustments | (3,331) |  |  | (7,632) |  |  | (53,123) |  |  | (9,593) |
Reclassification of cumulative foreign currency translation adjustments (See Note 5) | 56 |  |  | — |  |  | 32,284 |  |  | — |
Other comprehensive income (loss) from continuing operations | (3,275) |  |  | (7,632) |  |  | (20,839) |  |  | (9,593) |
Other comprehensive income (loss) from discontinued operations | — |  |  | — |  |  | — |  |  | — |
Other comprehensive income (loss) | (3,275) |  |  | (7,632) |  |  | (20,839) |  |  | (9,593) |
Comprehensive income (loss) | (6,404) |  |  | (80,744) |  |  | (9,520) |  |  | (293,183) |
Comprehensive (income) loss attributable to noncontrolling interest | (253) |  |  | 995 |  |  | (143) |  |  | (2,049) |
Comprehensive income (loss) attributable to Groupon, Inc. | $ | (6,657) |  |  | $ | (79,749) |  |  | $ | (9,663) |  |  | $ | (295,232) |

See Notes to Condensed Consolidated Financial Statements.
5

GROUPON, INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
(in thousands, except share amounts)
(unaudited)

| Groupon, Inc. Stockholders' Equity |  |  |  |
| Common Stock |  | Additional Paid-In Capital |  | Treasury Stock |  | Accumulated Deficit |  | Accumulated Other Comprehensive Income (Loss) |  | Total Groupon, Inc. Stockholders' Equity |  | Non-controlling Interests |  | Total Equity
| Shares |  | Amount | Shares |  | Amount |
Balance at December 31, 2020 | 39,142,896 |  |  | $ | 4 |  |  | $ | 2,348,114 |  |  | (10,294,117) |  |  | $ | (922,666) |  |  | $ | (1,320,886) |  |  | $ | 3,109 |  |  | $ | 107,675 |  |  | $ | (1) |  |  | $ | 107,674 |
Cumulative effect of change in accounting principle due to adoption of ASU 2020-06, net of tax | — |  |  | — |  |  | (67,014) |  |  | — |  |  | — |  |  | 48,045 |  |  | — |  |  | (18,969) |  |  | — |  |  | (18,969) |
Comprehensive income (loss) | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 14,558 |  |  | (17,564) |  |  | (3,006) |  |  | (110) |  |  | (3,116) |
Vesting of restricted stock units and performance share units | 308,954 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |
Shares issued under employee stock purchase plan | 23,418 |  |  | — |  |  | 349 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 349 |  |  | — |  |  | 349 |
Tax withholdings related to net share settlements of stock-based compensation awards | (122,931) |  |  | — |  |  | (4,901) |  |  | — |  |  | — |  |  | — |  |  | — |  |  | (4,901) |  |  | — |  |  | (4,901) |
Purchase of capped call transactions | — |  |  | — |  |  | (23,840) |  |  | — |  |  | — |  |  | — |  |  | — |  |  | (23,840) |  |  | — |  |  | (23,840) |
Stock-based compensation on equity-classified awards | — |  |  | — |  |  | 8,387 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 8,387 |  |  | — |  |  | 8,387 |
Receipts from noncontrolling interest holders | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 36 |  |  | 36 |
Balance at March 31, 2021 | 39,352,337 |  |  | $ | 4 |  |  | $ | 2,261,095 |  |  | (10,294,117) |  |  | $ | (922,666) |  |  | $ | (1,258,283) |  |  | $ | (14,455) |  |  | $ | 65,695 |  |  | $ | (75) |  |  | $ | 65,620 |
Comprehensive income (loss) | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | (3,382) |  |  | (3,275) |  |  | (6,657) |  |  | 253 |  |  | (6,404) |
Vesting of restricted stock units and performance share units | 707,372 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |
Tax withholdings related to net share settlements of stock-based compensation awards | (254,466) |  |  | — |  |  | (11,716) |  |  | — |  |  | — |  |  | — |  |  | — |  |  | (11,716) |  |  | — |  |  | (11,716) |
Settlement of convertible note hedges | — |  |  | — |  |  | 3,061 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 3,061 |  |  | — |  |  | 3,061 |
Settlement of warrants | — |  |  | — |  |  | (1,752) |  |  | — |  |  | — |  |  | — |  |  | — |  |  | (1,752) |  |  | — |  |  | (1,752) |
Purchase of capped call transactions | — |  |  | — |  |  | (3,576) |  |  | — |  |  | — |  |  | — |  |  | — |  |  | (3,576) |  |  | — |  |  | (3,576) |
Stock-based compensation on equity-classified awards | — |  |  | — |  |  | 10,501 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 10,501 |  |  | — |  |  | 10,501 |
Receipts from noncontrolling interest holders | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 102 |  |  | 102 |
Balance at June 30, 2021 | 39,805,243 |  |  | $ | 4 |  |  | $ | 2,257,613 |  |  | (10,294,117) |  |  | $ | (922,666) |  |  | $ | (1,261,665) |  |  | $ | (17,730) |  |  | $ | 55,556 |  |  | $ | 280 |  |  | $ | 55,836 |

See Notes to Condensed Consolidated Financial Statements.
6

GROUPON, INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
(in thousands, except share amounts)
(unaudited)

| Groupon, Inc. Stockholders' Equity |  |  |  |
| Common Stock |  | Additional Paid-In Capital |  | Treasury Stock |  | Accumulated Deficit |  | Accumulated Other Comprehensive Income (Loss) |  | Total Groupon, Inc. Stockholders' Equity |  | Non-controlling Interests |  | Total Equity
| Shares |  | Amount | Shares |  | Amount |
Balance at December 31, 2019 | 38,584,854 |  |  | $ | 4 |  |  | $ | 2,310,393 |  |  | (10,294,117) |  |  | $ | (922,666) |  |  | $ | (1,032,876) |  |  | $ | 39,081 |  |  | $ | 393,936 |  |  | $ | 1,110 |  |  | $ | 395,046 |
Cumulative effect of change in accounting principle due to adoption of ASC Topic 326, net of tax | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | (79) |  |  | — |  |  | (79) |  |  | — |  |  | (79) |
Comprehensive income (loss) | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | (213,522) |  |  | (1,961) |  |  | (215,483) |  |  | 3,044 |  |  | (212,439) |
Vesting of restricted stock units and performance share units | 165,705 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |
Shares issued under employee stock purchase plan | 28,621 |  |  | — |  |  | 1,163 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 1,163 |  |  | — |  |  | 1,163 |
Tax withholdings related to net share settlements of stock-based compensation awards | (67,135) |  |  | — |  |  | (3,684) |  |  | — |  |  | — |  |  | — |  |  | — |  |  | (3,684) |  |  | — |  |  | (3,684) |
Stock-based compensation on equity-classified awards | — |  |  | — |  |  | 15,345 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 15,345 |  |  | — |  |  | 15,345 |
Distributions to noncontrolling interest holders | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | (3,845) |  |  | (3,845) |
Balance at March 31, 2020 | 38,712,045 |  |  | 4 |  |  | $ | 2,323,217 |  |  | (10,294,117) |  |  | $ | (922,666) |  |  | $ | (1,246,477) |  |  | $ | 37,120 |  |  | $ | 191,198 |  |  | $ | 309 |  |  | $ | 191,507 |
Comprehensive income (loss) | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | (72,117) |  |  | (7,632) |  |  | (79,749) |  |  | (995) |  |  | (80,744) |
Vesting of restricted stock units and performance share units | 430,100 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |
Tax withholdings related to net share settlements of stock-based compensation awards | (164,468) |  |  | — |  |  | (4,554) |  |  | — |  |  | — |  |  | — |  |  | — |  |  | (4,554) |  |  | — |  |  | (4,554) |
Stock-based compensation on equity-classified awards | — |  |  | — |  |  | 10,936 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 10,936 |  |  | — |  |  | 10,936 |
Receipts from noncontrolling interest holders | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 339 |  |  | 339 |
Balance at June 30, 2020 | 38,977,677 |  |  | $ | 4 |  |  | $ | 2,329,599 |  |  | (10,294,117) |  |  | $ | (922,666) |  |  | $ | (1,318,594) |  |  | $ | 29,488 |  |  | $ | 117,831 |  |  | $ | (347) |  |  | $ | 117,484 |

See Notes to Condensed Consolidated Financial Statements.
7

GROUPON, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
(unaudited)

| Six Months Ended June 30,
| 2021 |  | 2020
Operating activities |  |  |
Net income (loss) | $ | 11,319 |  |  | $ | (283,590) |
Less: Income (loss) from discontinued operations, net of tax | — |  |  | 382 |
Income (loss) from continuing operations | 11,319 |  |  | (283,972) |
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities: |  |  |
Depreciation and amortization of property, equipment and software | 31,430 |  |  | 45,420 |
Amortization of acquired intangible assets | 4,560 |  |  | 4,923 |
Impairment of goodwill | — |  |  | 109,486 |
Impairment of long-lived assets | — |  |  | 22,351 |
Restructuring-related impairment | — |  |  | 13,903 |
Stock-based compensation | 16,917 |  |  | 22,558 |
Impairment and other changes in fair value of investments | — |  |  | 8,089 |
Amortization of debt discount on convertible senior notes | 852 |  |  | 7,123 |
Foreign currency translation adjustments reclassified into earnings | (32,284) |  |  | — |
Change in assets and liabilities: |  |  |
Accounts receivable | 5,404 |  |  | (418) |
Prepaid expenses and other current assets | (4,603) |  |  | 28,657 |
Right-of-use assets - operating leases | 11,055 |  |  | 11,530 |
Accounts payable | 7,121 |  |  | 24,655 |
Accrued merchant and supplier payables | (117,549) |  |  | (143,292) |
Accrued expenses and other current liabilities | (6,737) |  |  | (7,450) |
Operating lease obligations | (16,177) |  |  | (15,458) |
Other, net | 7,922 |  |  | 2,599 |
Net cash provided by (used in) operating activities from continuing operations | (80,770) |  |  | (149,296) |
Net cash provided by (used in) operating activities from discontinued operations | — |  |  | — |
Net cash provided by (used in) operating activities | (80,770) |  |  | (149,296) |
Investing activities |  |  |
Purchases of property and equipment and capitalized software | (24,460) |  |  | (24,917) |
Proceeds from sale or divestment of investment | 4,245 |  |  | 31,605 |
Acquisitions of intangible assets and other investing activities | (1,752) |  |  | (2,692) |
Net cash provided by (used in) investing activities from continuing operations | (21,967) |  |  | 3,996 |
Net cash provided by (used in) investing activities from discontinued operations | — |  |  | 1,224 |
Net cash provided by (used in) investing activities | (21,967) |  |  | 5,220 |
Financing activities |  |  |
Proceeds from issuance of 2026 convertible notes | 230,000 |  |  | — |
Proceeds from (payments of) borrowings under revolving credit agreement | (100,000) |  |  | 200,000 |
Issuance costs for 2026 convertible notes and revolving credit agreement | (7,914) |  |  | — |
Purchase of capped call transactions | (27,416) |  |  | — |
Payments for the repurchase of Atairos convertible notes | (254,000) |  |  | — |
Proceeds from the settlement of convertible note hedges | 2,315 |  |  | — |
Payments for the settlement of warrants | (1,345) |  |  | — |
Taxes paid related to net share settlements of stock-based compensation awards | (16,147) |  |  | (7,274) |
Payments of finance lease obligations | (4,008) |  |  | (5,301) |
Other financing activities | 94 |  |  | (3,251) |
Net cash provided by (used in) financing activities | (178,421) |  |  | 184,174 |
Effect of exchange rate changes on cash, cash equivalents and restricted cash, including cash classified within current assets of discontinued operations | (4,016) |  |  | (5,724) |
Net increase (decrease) in cash, cash equivalents and restricted cash, including cash classified within current assets of discontinued operations | (285,174) |  |  | 34,374 |
Less: Net increase (decrease) in cash classified within current assets of discontinued operations | — |  |  | 1,224 |
Net increase (decrease) in cash, cash equivalents and restricted cash | (285,174) |  |  | 33,150 |
Cash, cash equivalents and restricted cash, beginning of period (1) | 851,085 |  |  | 752,657 |
Cash, cash equivalents and restricted cash, end of period (1) | $ | 565,911 |  |  | $ | 785,807 |

| Six Months Ended June 30,
| 2021 |  | 2020
Supplemental disclosure of cash flow information: |  |  |
Cash paid for interest | $ | 11,251 |  |  | $ | 9,387 |
Income tax payments for continuing operations | 6,446 |  |  | 5,322 |
Non-cash investing and financing activities: |  |  |
Right-of-use assets obtained in exchange for lease liabilities: |  |  |
Operating leases | $ | — |  |  | $ | 2,867 |

(1)The following table provides a reconciliation of cash, cash equivalents and restricted cash shown above to amounts reported within the condensed consolidated balance sheets as of June 30, 2021, December 31, 2020, June 30, 2020 and December 31, 2019 (in thousands):

| June 30, 2021 |  | December 31, 2020 |  | June 30, 2020 |  | December 31, 2019
Cash and cash equivalents | $ | 565,033 |  |  | $ | 850,587 |  |  | $ | 784,688 |  |  | $ | 750,887 |
Restricted cash included in prepaid expenses and other current assets | 878 |  |  | 498 |  |  | 889 |  |  | 1,534 |
Restricted cash included in other non-current assets | — |  |  | — |  |  | 230 |  |  | 236 |
Cash, cash equivalents and restricted cash | $ | 565,911 |  |  | $ | 851,085 |  |  | $ | 785,807 |  |  | $ | 752,657 |

See Notes to Condensed Consolidated Financial Statements.
8

GROUPON, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
(unaudited)
1. DESCRIPTION OF BUSINESS AND BASIS OF PRESENTATION
Company Information
Groupon, Inc. and its subsidiaries, which commenced operations in October 2008, is a global scaled two-sided marketplace that connects consumers to merchants by offering goods and services, generally at a discount. Consumers access those marketplaces through our mobile applications and our websites, primarily localized groupon.com sites in many countries.
Our operations are organized into two segments: North America and International. See Note 13, Segment Information.
COVID-19 Pandemic
Since March 2020, the COVID-19 pandemic has led to a significant decrease in consumer demand, a decrease in customer redemptions and elevated refund levels due to changes in consumer behavior and actions taken by governments to control the spread of COVID-19, including quarantines, travel restrictions, as well as business restrictions and shutdowns. The ongoing COVID-19 pandemic has had an adverse impact on our financial condition, results of operations and cash flows, which included impairments of our goodwill and long-lived assets in 2020. Recovery from the COVID-19 pandemic could be volatile and prolonged given the unprecedented and continuously-evolving nature of the situation.
Unaudited Interim Financial Information
We have prepared the accompanying condensed consolidated financial statements pursuant to the rules and regulations of the SEC for interim financial reporting. These condensed consolidated financial statements are unaudited and, in our opinion, include all adjustments, consisting of normal recurring adjustments and accruals, necessary for a fair presentation of the condensed consolidated balance sheets, statements of operations and comprehensive income (loss), cash flows and stockholders' equity for the periods presented. These condensed consolidated financial statements and notes should be read in conjunction with the audited consolidated financial statements and notes included in our Annual Report on Form 10-K for the year ended December 31, 2020.
Principles of Consolidation
The condensed consolidated financial statements include the accounts of Groupon, Inc. and its wholly-owned subsidiaries, majority-owned subsidiaries over which we exercise control and variable interest entities for which we are the primary beneficiary. All intercompany accounts and transactions have been eliminated in consolidation. Outside stockholders' interests in subsidiaries are shown on the condensed consolidated financial statements as Noncontrolling interests. Investments in entities in which we do not have a controlling financial interest are accounted for at fair value, as available-for-sale securities or at cost adjusted for observable price changes and impairments, as appropriate.
Use of Estimates
The preparation of financial statements in conformity with U.S. generally accepted accounting principles ("GAAP") requires management to make estimates and assumptions that affect the amounts reported in the condensed consolidated financial statements and accompanying notes. Estimates in our financial statements include, but are not limited to, the following: variable consideration from unredeemed vouchers; income taxes; leases; initial valuation and subsequent impairment testing of goodwill, other intangible assets and long-lived assets; investments; receivables; customer refunds and other reserves; contingent liabilities; and the useful lives of property, equipment and software and intangible assets. Actual results could differ materially from those estimates.
9

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)
Reclassifications
Certain reclassifications have been made to the condensed consolidated financial statements of prior periods to conform to the current period presentation.
Adoption of New Accounting Standards
We adopted the guidance in Accounting Standards Update ("ASU") 2019-12, Income Taxes (Topic 740) - Simplifying the Accounting for Income Taxes, on January 1, 2021. This ASU simplifies the accounting for income taxes by removing certain exceptions to the general principles in Topic 740 and also clarifies and amends existing guidance to improve consistent application. The adoption of ASU 2019-12 did not have a material impact on the condensed consolidated financial statements.
We adopted the guidance in ASU 2020-03, Codification Improvements to Financial Instruments, on January 1, 2021. This ASU amends a wide variety of Topics in the Codification, including revolving-debt arrangements and allowance for credit losses related to leases. The adoption of ASU 2020-03 did not have a material impact on the condensed consolidated financial statements.
We early adopted the guidance in ASU 2020-06, Debt - Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging - Contracts in Entity's Own Equity (Subtopic 815-40): Accounting for Convertible Instruments and Contracts in an Entity's Own Equity, on January 1, 2021. The ASU removes the separation models for convertible debt with a cash conversion feature or convertible instruments with a beneficial conversion feature. Additionally, the ASU removes certain conditions for equity classification related to contracts in an entity’s own equity (e.g., warrants) and amends certain guidance related to the computation of income (loss) per share for convertible instruments and contracts in an entity’s own equity.
Prior to the adoption of ASU 2020-06, we separated the convertible senior notes due 2022 (the "Atairos Notes") into their liability and equity components. Following the adoption of ASU 2020-06, the previously bifurcated equity component of the Atairos Notes was recombined with the liability component, resulting in a single liability-classified instrument. The carrying value of the Atairos Notes at transition was determined by recalculating the basis of the Atairos Notes as if the conversion option had not been bifurcated at issuance. Transaction costs related to the issuance of the Atairos Notes that were allocated to the equity component were reclassified out of Additional paid-in-capital and the amortization and the related debt discount associated with these costs was recalculated through the transition date. The transaction costs were recorded as a debt discount in the condensed consolidated balance sheets and amortized to interest expense over the remaining term of the Atairos Notes. Together with the cash interest, this resulted in an effective interest rate of 3.76%. As a result of adopting ASU 2020-06, we recorded a $67.0 million net reduction to additional paid-in capital, a $19.0 million increase to Convertible senior notes, net and a $48.0 million reduction to our opening accumulated deficit as of January 1, 2021. See Note 5, Financing Arrangements, for additional information.
2. GOODWILL AND LONG-LIVED ASSETS
The following table summarizes goodwill activity by segment for the six months ended June 30, 2021 (in thousands):

| North America |  | International (1) |  | Consolidated
Balance as of December 31, 2020 | $ | 178,685 |  |  | $ | 36,014 |  |  | $ | 214,699 |
Other (2) | — |  |  | 3,776 |  |  | 3,776 |
Foreign currency translation | — |  |  | (711) |  |  | (711) |
Balance as of June 30, 2021 | $ | 178,685 |  |  | $ | 39,079 |  |  | $ | 217,764 |

(1)As of June 30, 2021, the International reporting unit had a negative carrying value.
(2)Represents the reclassification between Right-of-use assets - operating leases, net and Goodwill due to an adjustment in the allocation of impairments recorded in 2020 between those two accounts.
10

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
During the first quarter 2020, the significant deterioration in our financial performance due to the disruption in our operations from COVID-19 and the sustained decrease in our stock price required us to evaluate our goodwill and long-lived assets for impairment. In determining fair values for our reporting units, we used the discounted cash flow method and the market multiple valuation approach that use Level 3 inputs. For the six months ended June 30, 2020, we recognized $109.5 million of goodwill impairment and $22.4 million of long-lived asset impairment within our International segment related to our EMEA operations.
During the second quarter 2020, we recognized long-lived asset impairment of $13.5 million and $0.4 million within our North America and International segments, for certain asset groups due to actions taken under our restructuring plan. See Note 9, Restructuring and Related Charges, for additional information.
Future events and changing market conditions could require us to re-evaluate the estimates used in our fair value measurements, potentially resulting in additional impairment of long-lived assets or goodwill in future periods.
Impairment charges are presented within the following line items of the condensed consolidated statements of operations for the three and six months ended June 30, 2020 (in thousands):

| Three Months Ended June 30, 2020 |  | Six Months Ended June 30, 2020
Long-lived asset impairment | $ | — |  |  | $ | 22,351 |
Restructuring and related charges | 13,903 |  | 13,903
Total impairment | $ | 13,903 |  |  | $ | 36,254 |

The following table summarizes impairment for long-lived assets and restructuring and related charges by asset type for the six months ended June 30, 2020 (in thousands):

| Impairment
Property, equipment and software, net |
Furniture and fixtures | $ | 413 |
Leasehold improvements (1) | 7,558 |
Office equipment | 198 |
Purchased software | 14 |
Computer hardware | 2,842 |
Right-of-use assets - finance leases, net | 1,318 |
Capitalized software | 304 |
Internally-developed software | 2,988 |
Total Property, equipment and software, net | 15,635 |
Right-of-use assets - operating leases, net (2) | 19,645 |
Intangible assets, net | 103 |
Other non-current assets | 871 |
Total long-lived assets | $ | 36,254 |

(1)Includes long-lived asset impairment of $4.8 million presented within Restructuring and related charges during the three and six months ended June 30, 2020. See Note 9, Restructuring and Related Charges, for additional information.
(2)Includes right-of-use asset impairment of $9.2 million during the three and six months ended June 30, 2020. See Note 9, Restructuring and Related Charges, for additional information.
11

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
The following table summarizes intangible assets as of June 30, 2021 and December 31, 2020 (in thousands):

| June 30, 2021 |  | December 31, 2020
| Gross Carrying Value |  | Accumulated Amortization |  | Net Carrying Value |  | Gross Carrying Value |  | Accumulated Amortization |  | Net Carrying Value
Merchant relationships | $ | 20,498 |  |  | $ | 11,125 |  |  | $ | 9,373 |  |  | $ | 20,208 |  |  | $ | 9,236 |  |  | $ | 10,972 |
Trade names | 9,687 |  |  | 8,097 |  |  | 1,590 |  |  | 9,651 |  |  | 7,921 |  |  | 1,730 |
Developed technology | 554 |  |  | 554 |  |  | — |  |  | 2,121 |  |  | 1,863 |  |  | 258 |
Patents | 11,752 |  |  | 5,091 |  |  | 6,661 |  |  | 10,813 |  |  | 4,697 |  |  | 6,116 |
Other intangible assets | 17,724 |  |  | 7,820 |  |  | 9,904 |  |  | 17,823 |  |  | 6,748 |  |  | 11,075 |
Total | $ | 60,215 |  |  | $ | 32,687 |  |  | $ | 27,528 |  |  | $ | 60,616 |  |  | $ | 30,465 |  |  | $ | 30,151 |

Amortization of intangible assets is computed using the straight-line method over their estimated useful lives, which range from 1 to 10 years. Amortization expense related to intangible assets was $2.3 million and $2.4 million for the three months ended June 30, 2021 and 2020 and $4.6 million and $4.9 million for the six months ended June 30, 2021 and 2020. As of June 30, 2021, estimated future amortization expense related to intangible assets is as follows (in thousands):

Remaining amounts in 2021 | $ | 4,302 |
2022 | 8,359 |
2023 | 7,179 |
2024 | 3,433 |
2025 | 1,835 |
Thereafter | 2,420 |
Total | $ | 27,528 |

3. INVESTMENTS
The following table summarizes investments as of June 30, 2021 and December 31, 2020 (dollars in thousands):

| June 30, 2021 |  | Percent Ownership of Voting Stock |  | December 31, 2020 |  | Percent Ownership of Voting Stock
Other equity investments | $ | 36,472 |  |  | 1% | to | 19% |  | $ | 37,671 |  |  | 1% | to | 19%
Available-for-sale securities - redeemable preferred shares (1) | — |  |  | 19% | to | 25% |  | — |  |  | 19% | to | 25%
Fair value option investments (1) | — |  |  | 10% | to | 19% |  | — |  |  | 10% | to | 19%
Total investments | $ | 36,472 |  |  |  |  |  |  | $ | 37,671 |  |  |  |  |

(1)We hold available-for-sale securities and fair value option investments in various entities that were written down to zero prior to December 31, 2020. During the first quarter 2020, we recognized a $1.4 million loss from changes in the fair value of our fair value option investments.
Other Equity Investments
Other equity investments represent equity investments without readily determinable fair values recorded at cost adjusted for observable price changes and impairments. In the second quarter 2021, we divested our shares in an other equity investment and recognized a gain and total cash consideration of $4.2 million, which is presented in Other income (expense), net in the condensed consolidated statements of operations for the three and six months ended June 30, 2021.
During the first quarter 2020, we sold 50% of our shares in an other equity investment for total cash consideration of $34.0 million.
12

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
In addition, we recorded a $6.7 million impairment during the first quarter 2020 to an other equity investment as a result of revised cash flow projections and a deterioration in financial condition due to COVID-19. We did not recognize any impairments during the three and six months ended June 30, 2021.
4. SUPPLEMENTAL CONDENSED CONSOLIDATED BALANCE SHEETS AND STATEMENTS OF OPERATIONS INFORMATION
The following table summarizes other income (expense), net for the three and six months ended June 30, 2021 and 2020 (in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
Interest income | $ | 1,327 |  |  | $ | 1,430 |  |  | $ | 2,482 |  |  | $ | 3,986 |
Interest expense | (5,473) |  |  | (8,009) |  |  | (10,589) |  |  | (14,967) |
Impairment and other changes in fair value of investments | 4,245 |  |  | — |  |  | 4,245 |  |  | (8,089) |
Loss on extinguishment of debt | (5,090) |  |  | — |  |  | (5,090) |  |  | — |
Foreign currency gains (losses), net and other (1) | 2,064 |  |  | 4,884 |  |  | 24,148 |  |  | (1,612) |
Other income (expense), net | $ | (2,927) |  |  | $ | (1,695) |  |  | $ | 15,196 |  |  | $ | (20,682) |

(1)Includes a $32.3 million cumulative foreign currency translation adjustment gain that was reclassified into earnings for the six months ended June 30, 2021 as a result of the substantial liquidation of our subsidiary in Japan as part of our restructuring actions. See Note 9, Restructuring and Related Charges, for additional information.
13

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
The following table summarizes prepaid expenses and other current assets as of June 30, 2021 and December 31, 2020 (in thousands):

| June 30, 2021 |  | December 31, 2020
Prepaid expenses | $ | 20,956 |  |  | $ | 18,038 |
Income taxes receivable | 6,674 |  |  | 5,437 |
Other | 17,256 |  |  | 16,966 |
Total prepaid expenses and other current assets | $ | 44,886 |  |  | $ | 40,441 |

The following table summarizes other non-current assets as of June 30, 2021 and December 31, 2020 (in thousands):

| June 30, 2021 |  | December 31, 2020
Deferred income tax | $ | 11,615 |  |  | $ | 11,593 |
Debt issue costs, net | 957 |  |  | 1,852 |
Deferred contract acquisition costs | 6,771 |  |  | 5,315 |
Deferred cloud implementation costs | 10,760 |  |  | 10,402 |
Other | 4,592 |  |  | 5,165 |
Total other non-current assets | $ | 34,695 |  |  | $ | 34,327 |

The following table summarizes accrued merchant and supplier payables as of June 30, 2021 and December 31, 2020 (in thousands):

| June 30, 2021 |  | December 31, 2020
Accrued merchant payables | $ | 255,306 |  |  | $ | 303,260 |
Accrued supplier payables (1) | 34,577 |  |  | 107,703 |
Total accrued merchant and supplier payables | $ | 289,883 |  |  | $ | 410,963 |

(1)Includes payables to suppliers of inventories and providers of shipping and fulfillment services.
The following table summarizes accrued expenses and other current liabilities as of June 30, 2021 and December 31, 2020 (in thousands):

| June 30, 2021 |  | December 31, 2020
Refund reserve | $ | 29,692 |  |  | $ | 33,173 |
Compensation and benefits | 50,367 |  |  | 54,958 |
Accrued marketing | 16,389 |  |  | 15,299 |
Restructuring-related liabilities | 16,873 |  |  | 13,746 |
Customer credits | 75,530 |  |  | 61,006 |
Income taxes payable | 2,263 |  |  | 7,862 |
Deferred revenue | 5,786 |  |  | 11,223 |
Operating and finance lease obligations | 34,433 |  |  | 37,755 |
Deferred cloud computing contract incentive | 3,000 |  |  | 3,000 |
Other (1) | 48,589 |  |  | 56,977 |
Total accrued expenses and other current liabilities | $ | 282,922 |  |  | $ | 294,999 |

(1)Includes $2.9 million in certain payroll taxes under the Coronavirus Aid, Relief and Economic Security ("CARES") Act. These amounts are due by December 31, 2021.
14

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
The following table summarizes other non-current liabilities as of June 30, 2021 and December 31, 2020 (in thousands):

| June 30, 2021 |  | December 31, 2020
Contingent income tax liabilities | $ | 26,356 |  |  | $ | 25,593 |
Deferred income taxes | 3,492 |  |  | 3,170 |
Deferred cloud computing contract incentive | 2,750 |  |  | 4,250 |
Other (1) | 10,006 |  |  | 11,415 |
Total other non-current liabilities | $ | 42,604 |  |  | $ | 44,428 |

(1)Includes $2.9 million in certain payroll taxes under the CARES Act. These amounts are due by December 31, 2022.
5. FINANCING ARRANGEMENTS
Adoption of ASU 2020-06
On January 1, 2021, we early adopted ASU 2020-06 using the modified retrospective method. The ASU eliminates the requirement to separately recognize an equity component when accounting for convertible debt that may be cash-settled upon conversion or convertible instruments with a beneficial conversion feature. Additionally, the ASU removes certain conditions for equity classification related to contracts in an entity’s own equity (e.g., warrants) and amends certain guidance related to the computation of income (loss) per share for convertible instruments and contracts in an entity’s own equity.
Beginning January 1, 2021, our condensed consolidated financials are presented in accordance with ASU 2020-06, while prior period amounts are not adjusted and continue to be reported in accordance with our historical policies. The new guidance changed the accounting for our 3.25% Convertible Senior Notes, due 2022, as discussed below.
3.25% Convertible Senior Notes due 2022
In April 2016, we issued $250.0 million in aggregate principal amount of convertible senior notes, the Atairos Notes, in a private placement to A-G Holdings, L.P. In May 2021, we repurchased the Atairos Notes for an aggregate purchase price equal to $255.0 million, consisting of the $250.0 million outstanding principal amount, $1.0 million of accrued interest through the repurchase date and a $4.0 million prepayment penalty. In the second quarter 2021, we recognized a $5.1 million loss on the early extinguishment of the Atairos Notes, which is presented in Other income (expense), net on the condensed consolidated statements of operations.
Note Hedges and Warrants
In May 2016, we purchased convertible note hedges with respect to our common stock for a cost of $59.1 million from certain bank counterparties. The convertible note hedges were intended to reduce the potential economic dilution upon conversion of the Atairos Notes. We also sold warrants for total cash proceeds of $35.5 million to certain bank counterparties. The amounts paid and received for the convertible note hedges and warrants were recorded in additional paid-in capital in the condensed consolidated balance sheets as of December 31, 2020.
In connection with the repurchase of the Atairos Notes, we entered into agreements (collectively "the Unwind Agreements") with each of the bank counterparties to unwind the convertible note hedges and warrants in May 2021. Pursuant to the terms of the Unwind Agreements, we received cash proceeds of $2.3 million for the settlement of the convertible note hedges and paid cash consideration of $1.3 million for the settlement of the warrants.
1.125% Convertible Senior Notes due 2026
In March and April 2021, we issued $230.0 million aggregate principal amount of convertible senior notes due 2026 (the "2026 Notes") in a private offering to qualified institutional buyers. The net proceeds from this offering were $222.1 million. The 2026 Notes bear interest at a rate of 1.125% per annum, payable semiannually
in arrears on March 15 and September 15 of each year, beginning on September 15, 2021. The 2026 Notes will mature on March 15, 2026, subject to earlier repurchase, redemption or conversion.
We used $27.4 million of the net proceeds from the offering to pay the cost of certain related capped call transactions and used the remaining net proceeds, together with cash on hand, to repurchase the Atairos Notes.
Each $1,000 of principal amount of the 2026 Notes initially is convertible into 14.6800 shares of common stock, which is equivalent to an initial conversion price of $68.12 per share, subject to adjustment upon the occurrence of specified events. In addition, upon the occurrence of a make-whole fundamental change (as defined in the Indenture governing the 2026 Notes) or if we issue a notice of redemption, we will, in certain circumstances, increase the conversion rate by a number of additional shares for a holder that elects to convert its 2026 Notes in connection with such make-whole fundamental change or redemption.
Upon conversion, we can elect to settle the conversion value in cash, shares of our common stock, or any combination of cash and shares of our common stock. Subject to certain conditions, holders of the 2026 Notes may convert the 2026 Notes at their option at any time until the close of business on the scheduled trading day immediately preceding the maturity date. In addition, if specified corporate events occur prior to the maturity date, we may be required to increase the conversion rate for holders who elect to convert based on the effective date of such event and the applicable stock price attributable to the event. Based on the closing price of the common stock of $43.16 as of June 30, 2021, the if-converted value of the 2026 Notes was less than the principal amount.
Certain conditions apply to the conversion by holders and redemption by us of the 2026 Notes, which are set forth in the Indenture governing the 2026 Notes. In addition, upon the occurrence of a fundamental change (as defined in the Indenture) prior to the maturity date, holders may require us to repurchase all or a portion of the 2026 Notes for cash.
The 2026 Notes are our senior unsecured obligations and will rank senior in right of payment to any of our indebtedness that is expressly subordinated in right of payment to the 2026 Notes; equal in right of payment to any of our unsecured indebtedness that is not so subordinated; effectively junior in right of payment to any of our secured indebtedness to the extent of the value of the assets securing such indebtedness; and structurally junior to all indebtedness and other liabilities of current or future subsidiaries (including trade payables).
The Indenture includes customary events of default. If an event of default, as defined in the Indenture, occurs and is continuing, the principal amount of the 2026 Notes and any accrued and unpaid interest may be declared immediately due and payable. In the case of bankruptcy or insolvency, the principal amount of the 2026 Notes and any accrued and unpaid interest would automatically become immediately due and payable.
We account for the 2026 Notes as a single liability-classified instrument measured at amortized cost due to the adoption of ASU 2020-06. The carrying value of the 2026 Notes was determined by deducting transaction costs incurred in connection with the issuance of the 2026 Notes of $7.8 million from the principal amount. Those transaction costs were recorded as a debt discount in the condensed consolidated balance sheets and are amortized to interest expense. Together with the cash interest, this results in an effective interest rate of 1.83% over the term of the 2026 Notes. We have presented the 2026 Notes in non-current liabilities in the accompanying condensed consolidated balance sheets.
The carrying amount of the 2026 Notes consisted of the following as of June 30, 2021 (in thousands):

| June 30, 2021
Principal amount | $ | 230,000 |
Less: debt discount | (7,346) |
Net carrying amount of liability | $ | 222,654 |

We classified the fair value of the 2026 Notes as a Level 3 measurement due to the lack of observable market data over fair value inputs such as our stock price volatility over the term of the 2026 Notes and our cost of debt. The estimated fair value of the 2026 Notes as of June 30, 2021 was $217.6 million and was determined using a lattice model. As of June 30, 2021, the remaining term for the 2026 Notes is approximately 4 years and 9
months.
During the three and six months ended June 30, 2021 and 2020, we recognized total interest costs on the 2026 Notes and the Atairos Notes as follows (in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
Contractual interest | $ | 1,700 |  |  | $ | 2,032 |  |  | $ | 3,732 |  |  | $ | 4,064 |
Amortization of debt discount | 549 |  |  | 3,607 |  |  | 852 |  |  | 7,123 |
Total | $ | 2,249 |  |  | $ | 5,639 |  |  | $ | 4,584 |  |  | $ | 11,187 |

Capped Call Transactions
In March and April 2021, in connection with the offering of the 2026 Notes, we entered into privately negotiated capped call transactions with each of Barclays Bank PLC, BNP Paribas and Mizuho Markets Americas LLC. The capped call transactions cover, subject to customary adjustments, the number of shares of common stock initially underlying the 2026 Notes. The capped call transactions are expected generally to reduce potential dilution to our common stock upon any conversion of the 2026 Notes and/or offset any cash payments we are required to make in excess of the principal amount of converted notes, with such reduction and/or offset subject to a cap initially equal to $104.80 (which represents a premium of 100% over the last reported sale price of our common stock on The Nasdaq Global Select Market on March 22, 2021), subject to certain adjustments under the terms of the capped call transactions.
The capped call transactions are accounted for as freestanding derivatives and recorded at the initial fair value in additional paid-in-capital in the condensed consolidated balance sheets with no recorded subsequent change to fair value as long as they meet the criteria for equity classification.
Under the if-converted method, the shares of common stock underlying the conversion option in the 2026 Notes are included in the diluted income (loss) per share denominator and the interest expense and amortization of the debt discount on the 2026 Notes, net of tax, are added to the numerator. However, upon conversion, there will be minimized economic dilution from the 2026 Notes, as exercise of the capped call transactions reduces dilution from the 2026 Notes that would have otherwise occurred when the price of our common stock exceeds the conversion price. The capped call transactions are intended to offset actual dilution from the conversion of the 2026 Notes and to effectively increase the overall conversion price from $68.12 to $104.80 per share.
Revolving Credit Agreement
In May 2019, we entered into a second amended and restated senior secured revolving credit agreement which provided for aggregate principal borrowings of up to $400.0 million (prior to the Amendments described below) and matures in May 2024.
In July 2020, we entered into an amendment to the revolving credit agreement (the "First Amendment") in order to provide us with, among other things, operational flexibility and covenant relief through the end of the first quarter of 2021 in light of the ongoing impacts of COVID-19 on our business. In addition to the covenant relief described below, the First Amendment permanently reduces borrowing capacity under our senior secured revolving credit facility from $400.0 million to $225.0 million.
In March 2021, we entered into a second amendment to the revolving credit agreement (the "Second Amendment" and the revolving credit agreement as amended, the "Amended Credit Agreement") to extend the suspension period provided by the First Amendment through the fourth quarter 2021 (the "Suspension Period"), amend and remove certain financial covenants applicable after the amended Suspension Period ends and permit the issuance of the 2026 Notes and related capped call transactions.
We deferred debt issuance costs of $3.5 million as a result of entering into the Amended Credit Agreement. Deferred debt issuance costs are included within Other non-current assets on the condensed consolidated balance sheets as of June 30, 2021 and are amortized to interest expense over the term of the respective agreement.
Pursuant to the Amendments, during the Suspension Period, we will be exempt from certain covenant restrictions, namely the requirements to maintain a maximum funded indebtedness to EBITDA ratio and a minimum liquidity balance (including any undrawn amounts under the credit facility) of at least 70% of our accrued merchant and supplier payables balance (which covenant will apply again upon termination of the Suspension Period). Additionally, the Amendments provide that, during the Suspension Period, we will be required to maintain specified minimum quarterly EBITDA levels and to maintain a monthly minimum liquidity balance (including any undrawn amounts under the credit facility) of at least 100% of our accrued merchant and supplier payables balance for such month plus $50.0 million. The Second Amendment also permanently removes requirements (which previously only applied after the Suspension Period) that we maintain (i) a maximum senior secured indebtedness to EBITDA ratio and (ii) unrestricted cash of not less than $250.0 million. Finally, the Second Amendment changes the requirement to maintain a minimum fixed charge coverage ratio (which requirement applies only after the Suspension Period ends) to a requirement to maintain a minimum interest coverage ratio.
In addition, under the Amended Credit Agreement, we are subject to various covenants, including customary restrictive covenants that limit our ability to, among other things: incur additional indebtedness; make dividend and other restricted payments, including limiting the amount of our share repurchases; enter into sale and leaseback transactions; make investments, loans or advances; grant or incur liens on assets; sell assets; engage in mergers, consolidations, liquidations or dissolutions; and engage in transactions with related parties and other affiliates. The Amendments further restrict certain of these negative covenants during the Suspension Period, including our ability to make share repurchases, acquisitions, investments and to incur additional indebtedness and liens.
Non-compliance with the covenants under the Amended Credit Agreement may result in termination of the commitments thereunder and any then outstanding borrowings may be declared due and payable immediately. We have the right to terminate the Amended Credit Agreement or reduce the available commitments at any time.
The Amendments also increased interest rates through the end of the Suspension Period, raising the alternative base rate and Canadian prime spreads to 1.50%, the fixed rate spreads to 2.50% and the commitment fee to 0.40% on the daily amount of the unused commitments under the Amended Credit Agreement. Following the Suspension Period, the applicable spread and commitment fee will revert to pre-Amendment levels, which provides for (a) interest at a rate per annum equal to (i) an adjusted LIBO rate or (ii) a customary base rate (with loans denominated in certain currencies bearing interest at rates specific to such currencies) plus an additional margin ranging between 0.50% and 2.00% and (b) commitment fees ranging from 0.25% to 0.35% on the daily amount of unused commitments. The Amended Credit Agreement also includes a replacement mechanism for the discontinuation of the adjusted LIBO rate. In addition, the Amended Credit Agreement provides for the issuance of up to $75.0 million in letters of credit, provided that the sum of outstanding borrowings and letters of credit do not exceed the maximum funding commitment of $225.0 million.
The Amended Credit Agreement is secured by substantially all of our tangible and intangible assets, including a pledge of 100% of the outstanding capital stock of substantially all of our direct and indirect domestic subsidiaries and 65% of the shares or equity interests of first-tier foreign subsidiaries and each U.S. entity whose assets substantially consist of capital stock and/or intercompany debt of one or more foreign subsidiaries, subject to certain exceptions. Certain of our domestic and foreign subsidiaries are guarantors under the Amended Credit Agreement.
We had $100.0 million of outstanding borrowings and $23.5 million of outstanding letters of credit as of June 30, 2021, and $200.0 million of outstanding borrowings and $20.6 million of outstanding letters of credit as of December 31, 2020 under the Amended Credit Agreement.
6. COMMITMENTS AND CONTINGENCIES
Our contractual obligations and commitments and future operating income under our operating subleases as of June 30, 2021 and through the date of this report, did not materially change from the amounts set forth in our 2020 Annual Report on Form 10-K.
Legal Matters and Other Contingencies
From time to time, we are party to various legal proceedings incident to the operation of our business. For example, we currently are involved in proceedings brought by merchants, employment and related matters, intellectual property infringement suits, customer lawsuits, stockholder claims relating to U.S. securities law, consumer class actions and suits alleging, among other things, violations of state consumer protection or privacy laws.
On April 28, 2020, an individual plaintiff filed a securities fraud class action complaint in the United States District Court for the Northern District of Illinois, and in July 2020, another individual was appointed as lead plaintiff. The lawsuit covers the time period from July 30, 2019 through February 18, 2020. The lead plaintiff alleges that Groupon and certain of its officers made materially false and/or misleading statements or omissions regarding its business, operations and prospects, specifically as it relates to reiterating its full year guidance on November 4, 2019 and the Groupon Select program. Groupon filed a motion to dismiss the complaint and, on April 28, 2021, the Court granted this motion and dismissed the complaint without prejudice. The Court provided the plaintiff with the opportunity to file a motion to seek leave to file an amended complaint, and plaintiff filed a motion for leave to file a second amended complaint, which has the same allegations and class period as the prior complaint. On June 23, 2021, Groupon filed an opposition to plaintiff's motion. We intend to continue to vigorously defend the case, which we believe to be without merit.
In addition, third parties have from time to time claimed, and others may claim in the future, that we have infringed their intellectual property rights. We are subject to intellectual property disputes, including patent infringement claims, and expect that we will continue to be subject to intellectual property infringement claims as our services expand in scope and complexity. In the past, we have litigated such claims, and we are presently involved in several patent infringement and other intellectual property-related claims, including pending litigation or trademark disputes relating to, for example, our Goods category, some of which could involve potentially substantial claims for damages or injunctive relief. We may also become more vulnerable to third-party claims as laws such as the Digital Millennium Copyright Act are interpreted by the courts, and we become subject to laws in jurisdictions where the underlying laws with respect to the potential liability of online intermediaries are either unclear or less favorable. We believe that additional lawsuits alleging that we have violated patent, copyright or trademark laws may be filed against us. Intellectual property claims, whether meritorious or not, are time consuming and often costly to resolve, could require expensive changes in our methods of doing business or the goods we sell, or could require us to enter into costly royalty or licensing agreements.
We also are subject to consumer claims or lawsuits relating to alleged violations of consumer protection or privacy rights and statutes, some of which could involve potentially substantial claims for damages, including statutory or punitive damages. Consumer and privacy-related claims or lawsuits, whether meritorious or not, could be time consuming, result in costly litigation, damage awards, fines and penalties, injunctive relief or increased costs of doing business through adverse judgment or settlement, or require us to change our business practices, sometimes in expensive ways.
We are also subject to, or in the future may become subject to, a variety of regulatory inquiries, audits, and investigations across the jurisdictions where we conduct our business, including, for example, inquiries related to consumer protection, employment matters and/or hiring practices, marketing practices, tax, unclaimed property and privacy rules and regulations. Any regulatory actions against us, whether meritorious or not, could be time consuming, result in costly litigation, damage awards, fines and penalties, injunctive relief or increased costs of doing business through adverse judgment or settlement, require us to change our business practices in expensive ways, require significant amounts of management time, result in the diversion of significant operational resources, materially damage our brand or reputation, or otherwise harm our business.
We establish an accrued liability for loss contingencies related to legal and regulatory matters when the loss is both probable and reasonably estimable. Those accruals represent management's best estimate of probable losses and, in such cases, there may be an exposure to loss in excess of the amounts accrued. For certain of the matters described above, there are inherent and significant uncertainties based on, among other factors, the stage of the proceedings, developments in the applicable facts of law, or the lack of a specific damage claim. However, we believe that the amount of reasonably possible losses in excess of the amounts accrued for
those matters would not have a material adverse effect on our business, condensed consolidated financial position, results of operations or cash flows. Our accrued liabilities for loss contingencies related to legal and regulatory matters may change in the future as a result of new developments, including, but not limited to, the occurrence of new legal matters, changes in the law or regulatory environment, adverse or favorable rulings, newly discovered facts relevant to the matter, or changes in the strategy for the matter. Regardless of the outcome, litigation and other regulatory matters can have an adverse impact on us because of defense and settlement costs, diversion of management resources and other factors.
Indemnifications
In connection with the disposition of our operations in Latin America in 2017, we recorded $5.4 million in indemnification liabilities for certain tax and other matters upon the closing of the transactions as an adjustment to the net loss on the dispositions within discontinued operations at their fair value. We estimated the indemnification liabilities using a probability-weighted expected cash flow approach. Our remaining indemnification liabilities were $2.8 million as of June 30, 2021. We estimate that the total amount of obligations that are reasonably possible to arise under the indemnifications in excess of amounts accrued as of June 30, 2021 is approximately $11.7 million.
In the normal course of business to facilitate transactions related to our operations, we indemnify certain parties, including employees, lessors, service providers, merchants, and counterparties to investment agreements and asset and stock purchase agreements with respect to various matters. We have agreed to hold certain parties harmless against losses arising from a breach of representations or covenants, or other claims made against those parties. These agreements may limit the time within which an indemnification claim can be made and the amount of the claim. We are also subject to increased exposure to various claims as a result of our divestitures and acquisitions, particularly in cases where we are entering into new businesses in connection with such acquisitions. We may also become more vulnerable to claims as we expand the range and scope of our services and are subject to laws in jurisdictions where the underlying laws with respect to potential liability are either unclear or less favorable. In addition, we have entered into indemnification agreements with our officers, directors and underwriters, and our bylaws contain similar indemnification obligations that cover officers, directors, employees and other agents.
Except as noted above, it is not possible to determine the maximum potential amount under these indemnification agreements due to the limited history of prior indemnification claims and the unique facts and circumstances involved in each particular agreement. Historically, any payments that we have made under these agreements have not had a material impact on our operating results, financial position or cash flows.
7. STOCKHOLDERS' EQUITY AND COMPENSATION ARRANGEMENTS
Common Stock
Pursuant to our restated certificate of incorporation, as of June 30, 2021, the Board had the authority to issue up to a total of 100,500,000 shares of common stock. Each holder of common stock is entitled to one vote per share on any matter that is submitted to a vote of stockholders. In addition, holders of our common stock will vote as a single class of stock on any matter that is submitted to a vote of stockholders.
Share Repurchase Program
In May 2018, the Board authorized us to repurchase up to $300.0 million of our common stock under our share repurchase program. During the three and six months ended June 30, 2021 and 2020, we did not purchase any shares under the program. As of June 30, 2021, up to $245.0 million of common stock remained available for purchase under our program. The timing and amount of share repurchases, if any, will be determined based on market conditions, limitations under the Amended Credit Agreement, share price, available cash and other factors, and the share repurchase program may be terminated at any time.
15

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
Groupon, Inc. Stock Plans
The Groupon, Inc. Stock Plans (the "Plans") are administered by the Compensation Committee of the Board (the "Compensation Committee"). As of June 30, 2021, 2,763,276 shares of common stock were available for future issuance under the Plans.
The stock-based compensation expense related to stock awards issued under the Plans are presented within the following line items of the condensed consolidated statements of operations for the three and six months ended June 30, 2021 and 2020 (in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
Cost of revenue | $ | 190 |  |  | $ | 81 |  |  | $ | 361 |  |  | $ | 340 |
Marketing | 178 |  |  | (33) |  |  | 313 |  |  | 841 |
Selling, general and administrative | 9,370 |  |  | 8,495 |  |  | 16,243 |  |  | 21,377 |
Restructuring and related charges | — |  |  | 1,424 |  |  | — |  |  | 1,424 |
Total stock-based compensation expense | $ | 9,738 |  |  | $ | 9,967 |  |  | $ | 16,917 |  |  | $ | 23,982 |

We capitalized $1.1 million and $1.2 million of stock-based compensation for the three months ended June 30, 2021 and 2020, and $2.0 million and $2.3 million for the six months ended June 30, 2021 and 2020 in connection with internally-developed software and cloud computing arrangements.
Employee Stock Purchase Plan
The Groupon, Inc. 2012 Employee Stock Purchase Plan, as amended, ("ESPP") authorizes us to grant up to 1,000,000 shares of common stock under that plan as of June 30, 2021. For the six months ended June 30, 2021 and 2020, 23,418 and 28,621 shares of common stock were issued under the ESPP.
Restricted Stock Units
The restricted stock units granted under the Plans generally have vesting periods between one and four years and are amortized on a straight-line basis over their requisite service period.
The table below summarizes restricted stock unit activity under the Plans for the six months ended June 30, 2021:

| Restricted Stock Units |  | Weighted-Average Grant Date Fair Value (per unit)
Unvested at December 31, 2020 | 1,853,007 |  |  | $ | 31.91 |
Granted | 901,603 |  |  | 43.07 |
Vested | (929,616) |  |  | 28.47 |
Forfeited | (193,507) |  |  | 36.09 |
Unvested at June 30, 2021 | 1,631,487 |  |  | $ | 39.38 |

As of June 30, 2021, $52.8 million of unrecognized compensation costs related to unvested restricted stock units are expected to be recognized over a remaining weighted-average period of 1.16 years.
16

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
Performance Share Units
We grant performance share units under the Plans that vest in shares of our common stock upon the achievement of financial and operational targets specified in the respective award agreement ("Performance Share Units"). During the year ended December 31, 2019, we also granted performance share units subject to a market condition ("Market-based Performance Share Units").
Our Performance Share Units and Market-based Performance Share Units are subject to continued employment through the performance period dictated by the award and certification by the Compensation Committee that the specified performance conditions have been achieved.
The table below summarizes Performance Share Unit activity under the Plans for the six months ended June 30, 2021:

| Performance Share Units |  | Weighted-Average Grant Date Fair Value (per unit) |  | Market-based Performance Share Units |  | Weighted-Average Grant Date Fair Value (per unit)
Unvested at December 31, 2020 | 124,709 |  |  | $ | 29.73 |  |  | 57,668 |  |  | $ | 60.60 |
Granted (1) | 41,729 |  |  | 15.44 |  |  | — |  |  | — |
Vested | (86,710) |  |  | 24.36 |  |  | — |  |  | — |
Forfeited | (282) |  |  | 69.00 |  |  | — |  |  | — |
Unvested at June 30, 2021 | 79,446 |  |  | 27.95 |  |  | 57,668 |  |  | 60.60 |
Maximum shares issuable upon vesting at June 30, 2021 | 79,446 |  |  |  |  | 57,668 |  |  |

(1)Performance Share Units granted during the six months ended June 30, 2021 relate to the issuance of incremental shares upon the Compensation Committee's certification of the achievement of the 2020 performance metrics.
As of June 30, 2021, $0.8 million of unrecognized compensation costs related to unvested Performance Share Units are expected to be recognized over a remaining weighted-average period of 1.17 years. We have recognized all compensation costs related to our unvested Market-Based Performance Share Units.
8. REVENUE RECOGNITION
Refer to Note 13, Segment Information, for revenue summarized by reportable segment and category for the three and six months ended June 30, 2021 and 2020.
Contract Balances
Our deferred revenue relates to product sales and gift card revenue. Revenue for product sales is recognized as the products are delivered to customers, generally within two weeks following the balance sheet date, while revenue for gift cards is recognized upon customer redemption. Our deferred revenue was $5.8 million as of June 30, 2021. As of December 31, 2020, our deferred revenue was $11.2 million, which was substantially recognized during the six months ended June 30, 2021.
17

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
Customer Credits
We issue credits to customers that can be applied to future purchases through our online marketplaces. Credits are primarily issued as consideration for refunds. To a lesser extent, credits are issued for customer relationship purposes. The following table summarizes the activity in the liability for customer credits for the six months ended June 30, 2021 (in thousands):

| Customer Credits
Balance as of December 31, 2020 | $ | 61,006 |
Credits issued | 119,558 |
Credits redeemed (1) | (89,553) |
Breakage revenue recognized | (14,988) |
Foreign currency translation | (493) |
Balance as of June 30, 2021 | $ | 75,530 |

(1)Customer credits can be redeemed through our online marketplaces for goods or services provided by a third-party merchant or for merchandise inventory sold by us. When customer credits are redeemed for goods or services provided by a third-party merchant, service revenue is recognized on a net basis as the difference between the carrying amount of the customer credit liability derecognized and the amount due to the merchant for the related transaction. When customer credits are redeemed for merchandise inventory sold by us, product revenue is recognized on a gross basis equal to the amount of the customer credit liability derecognized. Historically, customer credits have primarily been used within one year of issuance; however, usage patterns have been impacted from changes in customer behavior due to COVID-19.
Costs of Obtaining Contracts
Incremental costs to obtain contracts with third-party merchants, such as sales commissions, are deferred and recognized over the expected period of the merchant arrangement, generally from 12 to 18 months. Deferred contract acquisition costs are presented within the following line items of the condensed consolidated balance sheets as of June 30, 2021 and December 31, 2020 (in thousands):

| June 30, 2021 |  | December 31, 2020
Prepaid expenses and other current assets | $ | 994 |  |  | $ | 1,009 |
Other non-current assets | 6,771 |  |  | 5,315 |

The amortization of deferred contract acquisition costs is classified within Selling, general and administrative expense in the condensed consolidated statements of operations. We amortized $2.6 million and $4.0 million of deferred contract acquisition costs during the three months ended June 30, 2021 and 2020, and $5.2 million and $8.7 million for the six months ended June 30, 2021 and 2020. We did not recognize any impairments in relation to the deferred contract acquisition costs during the three and six months ended June 30, 2021 and 2020.
Allowance for Expected Credit Losses on Accounts Receivable
We establish an allowance for expected credit losses on accounts receivables based on identifying the following customer risk characteristics: size, type of customer, and payment terms offered in the normal course of business. Receivables with similar risk characteristics are grouped into pools. For each pool, we consider the historical credit loss experience, current economic conditions, bankruptcy filings, published or estimated credit default rates, age of the receivable and any recoveries in assessing the lifetime expected credit losses.
18

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
The following table summarizes the activity in the allowance for expected credit losses on accounts receivables for the six months ended June 30, 2021 (in thousands):

| Allowance for Expected Credit Losses
Balance as of December 31, 2020 | $ | 9,756 |
Change in provision | 1,378 |
Write-offs | (1,097) |
Foreign currency translation | 70 |
Balance as of June 30, 2021 | $ | 10,107 |

Variable Consideration for Unredeemed Vouchers
For merchant agreements with redemption payment terms, the merchant is not paid its share of the sale price for a voucher sold through one of our online marketplaces until the customer redeems the related voucher. If the customer does not redeem a voucher with such merchant payment terms, we retain all of the gross billings for that voucher, rather than retaining only our net commission. We estimate the variable consideration from vouchers that will not ultimately be redeemed using our historical voucher redemption experience and recognize that amount as revenue at the time of sale. We apply a constraint to ensure it is probable that a significant reversal of revenue will not occur in future periods. During the three and six months ended June 30, 2021, we recognized $10.2 million and $13.0 million of variable consideration from unredeemed vouchers that were sold in a prior period. We are observing redemption rates lower than our historical estimates for vouchers sold at the onset of the COVID-19 pandemic that are now reaching their expiration. When actual redemptions differ from our estimates, the effects could be material to the condensed consolidated financial statements.
9. RESTRUCTURING AND RELATED CHARGES
In April 2020, the Board approved a multi-phase restructuring plan of up to $105.0 million of total pretax charges related to our previously announced strategic shift and as part of the cost cutting measures implemented in response to the impact of COVID-19 on our business. We expect to incur total pretax charges of up to $105.0 million in connection with the restructuring actions through the end of 2021. We have incurred cumulative Restructuring and related charges of $86.5 million since the inception of the restructuring plan. Our restructuring plan includes workforce reductions of approximately 1,600 positions globally, the exit or discontinuation of the use of certain leases and other assets, impairments of our right-of-use and other long-lived assets, and the exit of our operations in Japan and New Zealand. In the first quarter 2021, we substantially liquidated our subsidiary in Japan and reclassified $32.3 million of cumulative foreign currency translation gains into earnings, which is presented in Other income (expense), net on the condensed consolidated statements of operations for the six months ended June 30, 2021.
The majority of our restructuring charges are expected to be paid in cash and primarily relate to employee severance and benefits expenses, facilities-related costs and professional advisory fees. We will continue to evaluate our cost structure, including additional workforce reductions, as part of our restructuring plan. Costs incurred related to the restructuring plan are classified as Restructuring and related charges on the condensed consolidated statements of operations.
19

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
The following tables summarize costs incurred by segment related to the restructuring plans for the three and six months ended June 30, 2021 and 2020 (in thousands):

|  | Three Months Ended June 30, 2021
|  | Employee Severance and Benefit Costs (Credits) |  | Legal and Advisory Costs |  | Lease-related Charges (Credits) |  | Total Restructuring Charges (Credits)
North America |  | $ | (10) |  |  | $ | 424 |  |  | $ | 623 |  |  | $ | 1,037 |
International |  | 12,605 |  |  | 50 |  |  | 553 |  |  | 13,208 |
Consolidated |  | $ | 12,595 |  |  | $ | 474 |  |  | $ | 1,176 |  |  | $ | 14,245 |

|  | Six Months Ended June 30, 2021
|  | Employee Severance and Benefit Costs (Credits) |  | Legal and Advisory Costs |  | Lease-related Charges (Credits) |  | Total Restructuring Charges (Credits)
North America |  | $ | 432 |  |  | $ | 1,231 |  |  | $ | 1,364 |  |  | $ | 3,027 |
International |  | 19,065 |  |  | 28 |  |  | (453) |  |  | 18,640 |
Consolidated |  | $ | 19,497 |  |  | $ | 1,259 |  |  | $ | 911 |  |  | $ | 21,667 |

|  | Three and Six Months Ended June 30, 2020
|  | Employee Severance and Benefit Costs (Credits) |  | Legal and Advisory Costs |  | Property, Equipment and Software Impairments |  | Right-of-Use Assets Impairments and Lease-related Charges (Credits) |  | Total Restructuring Charges (Credits)
North America |  | $ | 16,059 |  |  | $ | 8 |  |  | $ | 4,720 |  |  | $ | 9,311 |  |  | $ | 30,098 |
International |  | 8,641 |  |  | 741 |  |  | 32 |  |  | 966 |  |  | 10,380 |
Consolidated |  | $ | 24,700 |  |  | $ | 749 |  |  | $ | 4,752 |  |  | $ | 10,277 |  |  | $ | 40,478 |

As a part of our restructuring plan, we vacated, terminated or modified several of our leased facilities, and some of those facilities are being actively marketed for sublease or we are in negotiations with the landlord to potentially terminate or modify those leases. During the second quarter 2020, we recognized $13.9 million in restructuring charges related to the impairment of right-of-use assets and leasehold improvements related to those leases as we reduced the carrying value of those assets to their respective fair value. See Note 2, Goodwill and Long-Lived Assets, for additional information. Rent expense, including amortization of the right-of-use asset and accretion of the operating lease liability, sublease income, termination and modification gains and losses, and other variable lease costs related to the leased facilities vacated as part of our restructuring plan are presented within Restructuring and related charges in the condensed consolidated statements of operations. The current and non-current liabilities associated with these leases continue to be presented within Other current liabilities and Operating lease obligations in the condensed consolidated balance sheets.
20

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
The following table summarizes restructuring liability activity for each period (in thousands):

| Employee Severance and Benefit Costs |  | Legal and Advisory Costs |  | Total
Balance as of December 31, 2019 (1) | $ | 699 |  |  | $ | — |  |  | $ | 699 |
Charges payable in cash (2) | 36,266 |  |  | 2,137 |  |  | 38,403 |
Cash payments | (25,328) |  |  | (1,289) |  |  | (26,617) |
Foreign currency translation | 1,660 |  |  | (14) |  |  | 1,646 |
Balance as of December 31, 2020 | 13,297 |  |  | 834 |  |  | 14,131 |
Charges payable in cash | 19,497 |  |  | 1,259 |  |  | 20,756 |
Cash payments | (15,511) |  |  | (1,720) |  |  | (17,231) |
Foreign currency translation | (398) |  |  | — |  |  | (398) |
Balance as of June 30, 2021 | $ | 16,885 |  |  | $ | 373 |  |  | $ | 17,258 |

(1)Amounts included in the year ended December 31, 2019 are related to prior restructuring plans and the liabilities under those plans have been substantially settled.
(2)Excludes stock-based compensation of $1.7 million related to accelerated vesting of stock-based compensation awards for certain employees terminated as a result of our restructuring activities.
10. INCOME TAXES
Our income tax provision for interim periods is determined using an estimate of our annual effective tax rate, adjusted for discrete items.
Provision (benefit) for income taxes and income (loss) from continuing operations before provision (benefit) for income taxes for the three and six months ended June 30, 2021 and 2020 was as follows (in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
Provision (benefit) for income taxes | $ | (1,789) |  |  | $ | (696) |  |  | $ | 638 |  |  | $ | (6,684) |
Income (loss) from continuing operations before provision (benefit) for income taxes | (4,918) |  |  | (73,808) |  |  | 11,957 |  |  | (290,656) |

Our U.S. Federal income tax rate is 21%. The primary factors impacting the effective tax rate for the three and six months ended June 30, 2021 were the benefit of non-taxable items and the U.S. research and development tax credit. The three and six months ended June 30, 2021 and 2020 were also impacted by the pretax losses incurred in jurisdictions that have valuation allowances against their net deferred tax assets. The six months ended June 30, 2020 was impacted by the reversals of reserves for uncertain tax positions due to the closure of tax audits and by the carryback of federal net operating losses due to the income tax relief provided by the CARES Act. We expect that our consolidated effective tax rate in future periods will continue to differ significantly from the U.S. federal income tax rate as a result of our tax obligations in jurisdictions with profits and valuation allowances in jurisdictions with losses.
We are currently undergoing income tax audits in multiple jurisdictions. It is likely that the examination phase of some of those audits will conclude in the next 12 months. There are many factors, including factors outside of our control, which influence the progress and completion of those audits. We are subject to claims for tax assessments by foreign jurisdictions, including a proposed assessment for $123.9 million, inclusive of estimated incremental interest from the original assessment. We believe that the assessment, which primarily relates to transfer pricing on transactions occurring in 2011, is without merit and we intend to vigorously defend ourselves in that matter. In addition to any potential increases in our liabilities for uncertain tax positions from the ultimate resolution of that assessment, we believe that it is reasonably possible that reductions of up to $3.4 million in unrecognized tax benefits may occur within the 12 months following June 30, 2021 upon closing of income tax audits or the expiration of applicable statutes of limitations.
In general, it is our practice and intention to reinvest the earnings of our non-U.S. subsidiaries in those operations. Additionally, while we did not incur the deemed repatriation tax, an actual repatriation from our non-U.S. subsidiaries could be subject to foreign and U.S. state income taxes. Aside from limited exceptions for which the related deferred tax liabilities recognized as of June 30, 2021 and December 31, 2020 are immaterial, we do not intend to distribute earnings of foreign subsidiaries for which we have an excess of the financial reporting basis over the tax basis of our investments and therefore have not recorded any deferred taxes related to such amounts. The actual tax cost resulting from a distribution would depend on income tax laws and circumstances at the time of distribution. Determination of the amount of unrecognized deferred tax liability related to the excess of the financial reporting basis over the tax basis of our foreign subsidiaries is not practical due to the complexities associated with the calculation.
As of June 30, 2021 and December 31, 2020, we had a valuation allowance recorded against our U.S. deferred tax assets. Given our U.S. current earnings and projected future earnings, we believe that there is a reasonable possibility that within the next six months, sufficient positive evidence may be available to support the conclusion that a valuation allowance will no longer be required. Release of the valuation allowance would result in a decrease to income tax expense in the period the release is recorded. However, the timing and amount of the valuation allowance release could vary based on the level of profitability that we are able to achieve.
11. FAIR VALUE MEASUREMENTS
Fair value is defined under U.S. GAAP as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Fair value is a market-based measurement that is determined based on assumptions that market participants would use in pricing an asset or a liability.
In determining fair value, we use various valuation approaches within the fair value measurement framework. The valuation methodologies used for our assets and liabilities measured at fair value and their classification in the valuation hierarchy are summarized below:
Fair value option investments and available-for-sale securities. We have fair value option investments and available-for-sale securities that we measure using the income approach. We have classified these investments as Level 3 due to the lack of observable market data over fair value inputs such as cash flow projections and discount rates.
Contingent consideration. During the first quarter 2021, we settled a contingent consideration arrangement to the former owners of a business acquired in 2018. We use the income approach to value contingent consideration obligations based on future financial performance. We have classified our contingent consideration as Level 3 due to the lack of relevant observable market data over fair value inputs such as probability-weighting of payment outcomes.
21

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
The following table provides a roll forward of the fair value of recurring Level 3 fair value measurements for the three and six months ended June 30, 2021 and 2020 (in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
Assets |  |  |  |  |  |  |
Fair value option investments: |  |  |  |  |  |  |
Beginning balance | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | 1,405 |
Total gains (losses) included in earnings | — |  |  | — |  |  | — |  |  | (1,405) |
Ending balance | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |
Unrealized gains (losses) still held (1) | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | (1,405) |
Liabilities |  |  |  |  |  |  |
Contingent consideration: |  |  |  |  |  |  |
Beginning balance | $ | — |  |  | $ | 1,219 |  |  | $ | 326 |  |  | $ | 1,298 |
Settlements of contingent consideration liabilities | — |  |  | (908) |  |  | (393) |  |  | (908) |
Total losses (gains) included in earnings | — |  |  | 2 |  |  | — |  |  | 6 |
Foreign currency translation | — |  |  | (35) |  |  | 67 |  |  | (118) |
Ending balance | $ | — |  |  | $ | 278 |  |  | $ | — |  |  | $ | 278 |
Unrealized gains (losses) still held (1) | $ | — |  |  | $ | 2 |  |  | $ | — |  |  | $ | 6 |

(1)Represents the unrealized gains or losses recorded in earnings and/or other comprehensive income (loss) during the period for assets and liabilities classified as Level 3 that are still held (or outstanding) at the end of the period.
Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis
Certain assets and liabilities are measured at fair value on a nonrecurring basis, including assets that are written down to fair value as a result of an impairment or increased due to an observable price change in an orderly transaction.
In the second quarter 2021, we divested our shares in an other equity investment and recognized a gain and total cash consideration of $4.2 million, which is presented in Other income (expense), net in the condensed consolidated statements of operations for the three and six months ended June 30, 2021.
We recognized $109.5 million in non-cash impairment charges related to goodwill and $36.3 million in non-cash impairment charges related to long-lived assets during the six months ended June 30, 2020, of which $13.9 million is included in Restructuring and related charges on our condensed consolidated statements of operations. See Note 2, Goodwill and Long-Lived Assets and Note 9, Restructuring and Related Charges, for additional information.
We recognized $6.7 million in impairment charges related to an other equity method investment during the six months ended June 30, 2020. See Note 3, Investments, for additional information.
We did not record any other significant nonrecurring fair value measurements after initial recognition for the three and six months ended June 30, 2021 and 2020.
Estimated Fair Value of Financial Assets and Liabilities Not Measured at Fair Value
Our financial instruments not carried at fair value consist primarily of accounts receivable, restricted cash, short-term borrowings, accounts payable, accrued merchant and supplier payables and accrued expenses. The carrying values of those assets and liabilities approximate their respective fair values as of June 30, 2021 and December 31, 2020 due to their short-term nature.
22

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
12. INCOME (LOSS) PER SHARE
Basic net income (loss) per share is computed using the weighted-average number of common shares outstanding during the period. Diluted net income (loss) per share is computed using the weighted-average number of common shares and the effect of potentially dilutive securities outstanding during the period. Potentially dilutive securities include stock options, restricted stock units, performance share units, ESPP shares, warrants and convertible senior notes. If dilutive, those potentially dilutive securities are reflected in diluted net income (loss) per share using the treasury stock method, except for the convertible senior notes, which are subject to the if-converted method.
The following table sets forth the computation of basic and diluted net income (loss) per share of common stock for the three and six months ended June 30, 2021 and 2020 (in thousands, except share amounts and per share amounts):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
Basic and diluted net income (loss) per share: |  |  |  |  |  |  |
Numerator |  |  |  |  |  |  |
Income (loss) - continuing operations | $ | (3,129) |  |  | $ | (73,112) |  |  | $ | 11,319 |  |  | $ | (283,972) |
Less: Income (loss) attributable to noncontrolling interests | 253 |  |  | (995) |  |  | 143 |  |  | 2,049 |
Basic net income (loss) attributable to common stockholders - continuing operations | (3,382) |  |  | (72,117) |  |  | 11,176 |  |  | (286,021) |
Net income (loss) attributable to common stockholders - discontinued operations | — |  |  | — |  |  | — |  |  | 382 |
Basic net income (loss) attributable to common stockholders | $ | (3,382) |  |  | $ | (72,117) |  |  | $ | 11,176 |  |  | $ | (285,639) |
Diluted net income (loss) attributable to common stockholders - continuing operations | (3,382) |  |  | (72,117) |  |  | 11,176 |  |  | (286,021) |
Net income (loss) attributable to common stockholders - discontinued operations | — |  |  | — |  |  | — |  |  | 382 |
Diluted net income (loss) attributable to common stockholders | $ | (3,382) |  |  | $ | (72,117) |  |  | $ | 11,176 |  |  | $ | (285,639) |
Denominator |  |  |  |  |  |  |
Shares used in computation of basic net income (loss) per share | 29,273,806 |  |  | 28,493,258 |  |  | 29,139,930 |  |  | 28,426,308 |
Weighted-average effect of diluted securities |  |  |  |  |  |  |
Restricted stock units | — |  |  | — |  |  | 893,440 |  |  | — |
Performance share units and other stock-based compensation awards | — |  |  | — |  |  | 87,481 |  |  | — |
Shares used in computation of diluted net income (loss) per share | 29,273,806 |  |  | 28,493,258 |  |  | 30,120,851 |  |  | 28,426,308 |
Basic net income (loss) per share: |  |  |  |  |  |  |
Continuing operations | $ | (0.12) |  |  | $ | (2.53) |  |  | $ | 0.38 |  |  | $ | (10.06) |
Discontinued operations | — |  |  | — |  |  | — |  |  | 0.01 |
Basic net income (loss) per share | $ | (0.12) |  |  | $ | (2.53) |  |  | $ | 0.38 |  |  | $ | (10.05) |
Diluted net income (loss) per share: |  |  |  |  |  |  |
Continuing operations | $ | (0.12) |  |  | $ | (2.53) |  |  | $ | 0.37 |  |  | $ | (10.06) |
Discontinued operations | — |  |  | — |  |  | — |  |  | 0.01 |
Diluted net income (loss) per share | $ | (0.12) |  |  | $ | (2.53) |  |  | $ | 0.37 |  |  | $ | (10.05) |

23

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
The following weighted-average potentially dilutive instruments are not included in the diluted net income (loss) per share calculations above because they would have had an antidilutive effect on the net income (loss) per share from continuing operations:

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
Restricted stock units | 1,871,251 |  |  | 1,431,857 |  |  | 189,132 |  |  | 1,509,472 |
Performance share units and other stock-based compensation awards | 104,393 |  |  | 118,603 |  |  | — |  |  | 221,284 |
Convertible senior notes due 2022 (1) | 1,119,251 |  |  | 2,314,815 |  |  | 1,717,033 |  |  | 2,314,815 |
Convertible senior notes due 2026 (1) | 3,352,202 |  |  | — |  |  | 1,676,101 |  |  | — |
Warrants | 1,195,564 |  |  | 2,314,815 |  |  | 1,755,189 |  |  | 2,314,815 |
Capped call transactions | 3,352,202 |  |  | — |  |  | 1,773,968 |  |  | — |
Total | 10,994,863 |  |  | 6,180,090 |  |  | 7,111,423 |  |  | 6,360,386 |

(1)We apply the if-converted method in computing the effect of our convertible senior notes on diluted net income (loss) per share, whereby the numerator of our diluted net income (loss) per share computations are adjusted for interest expense, net of tax, and the denominator is adjusted for the number shares into which the convertible senior notes could be converted. The effect is only included in the calculation of income (loss) per share for those instruments for which it would reduce income (loss) per share. See Note 5, Financing Arrangements, for additional information.
We had outstanding Market-based Performance Share Units as of June 30, 2021 and 2020 that were eligible to vest into shares of common stock subject to the achievement of specified performance or market conditions. Contingently issuable shares are excluded from the computation of diluted income (loss) per share if, based on current period results, the shares would not be issuable if the end of the reporting period were the end of the contingency period. As of June 30, 2021, there were up to 57,668 shares of common stock issuable upon vesting of outstanding Market-based Performance Share Units that were excluded from the table above as the performance or market conditions were not satisfied as of the end of the period.
24

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
13. SEGMENT INFORMATION
The segment information reported in the tables below reflects the operating results that are regularly reviewed by our chief operating decision maker to assess performance and make resource allocation decisions. Our operations are organized into two segments: North America and International. Our measure of segment profitability is contribution profit, defined as gross profit less marketing expense, which is consistent with how management reviews the operating results of the segments. Contribution profit measures the amount of marketing investment needed to generate gross profit. Other operating expenses are excluded from contribution profit as management does not review those expenses by segment.
The following table summarizes revenue by reportable segment and category for the three and six months ended June 30, 2021 and 2020 (in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
North America |  |  |  |  |  |  |
Service revenue: |  |  |  |  |  |  |
Local | $ | 139,853 |  |  | $ | 81,724 |  |  | $ | 265,227 |  |  | $ | 224,384 |
Goods | 12,792 |  |  | 5,869 |  |  | 28,077 |  |  | 9,614 |
Travel | 8,143 |  |  | 2,525 |  |  | 14,102 |  |  | 8,974 |
Total service revenue | 160,788 |  |  | 90,118 |  |  | 307,406 |  |  | 242,972 |
Product revenue - Goods | — |  |  | 143,239 |  |  | 626 |  |  | 225,514 |
Total North America revenue (1) | 160,788 |  |  | 233,357 |  |  | 308,032 |  |  | 468,486 |
International |  |  |  |  |  |  |
Service revenue: |  |  |  |  |  |  |
Local | 40,329 |  |  | 18,025 |  |  | 63,518 |  |  | 66,693 |
Goods | 1,580 |  |  | 3,279 |  |  | 3,550 |  |  | 5,512 |
Travel | 3,464 |  |  | 955 |  |  | 4,311 |  |  | 4,228 |
Total service revenue | 45,373 |  |  | 22,259 |  |  | 71,379 |  |  | 76,433 |
Product revenue - Goods | 59,797 |  |  | 140,030 |  |  | 150,364 |  |  | 224,877 |
Total International revenue (1) | $ | 105,170 |  |  | $ | 162,289 |  |  | $ | 221,743 |  |  | $ | 301,310 |

(1)North America includes revenue from the United States of $159.0 million and $232.2 million for the three months ended June 30, 2021 and 2020, and $304.0 million and $463.1 million for the six months ended June 30, 2021 and 2020. International includes revenue from the United Kingdom of $36.9 million and $58.7 million for the three months ended June 30, 2021 and 2020. International includes revenue from the United Kingdom and France of $79.0 million and $48.8 million for the six months ended June 30, 2021, and United Kingdom of $108.2 million for the six months ended June 30, 2020. There were no other individual countries that represented more than 10% of consolidated total revenue for the three and six months ended June 30, 2021 and 2020. Revenue is attributed to individual countries based on the location of the customer.
25

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
The following table summarizes gross profit by reportable segment and category for the three and six months ended June 30, 2021 and 2020 (in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
North America |  |  |  |  |  |  |
Service gross profit: |  |  |  |  |  |  |
Local | $ | 124,821 |  |  | $ | 71,638 |  |  | $ | 237,247 |  |  | $ | 195,497 |
Goods | 10,769 |  |  | 4,403 |  |  | 23,825 |  |  | 7,411 |
Travel | 6,612 |  |  | 1,890 |  |  | 11,330 |  |  | 5,852 |
Total service gross profit | 142,202 |  |  | 77,931 |  |  | 272,402 |  |  | 208,760 |
Product gross profit - Goods | — |  |  | 23,761 |  |  | 168 |  |  | 36,703 |
Total North America gross profit | 142,202 |  |  | 101,692 |  |  | 272,570 |  |  | 245,463 |
International |  |  |  |  |  |  |
Service gross profit: |  |  |  |  |  |  |
Local | 38,192 |  |  | 14,843 |  |  | 59,619 |  |  | 59,367 |
Goods | 1,446 |  |  | 2,557 |  |  | 3,305 |  |  | 4,573 |
Travel | 3,154 |  |  | 804 |  |  | 3,867 |  |  | 3,548 |
Total service gross profit | 42,792 |  |  | 18,204 |  |  | 66,791 |  |  | 67,488 |
Product gross profit - Goods | 8,949 |  |  | 17,330 |  |  | 21,565 |  |  | 25,522 |
Total International gross profit | $ | 51,741 |  |  | $ | 35,534 |  |  | $ | 88,356 |  |  | $ | 93,010 |

The following table summarizes contribution profit by reportable segment for the three and six months ended June 30, 2021 and 2020 (in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
North America |  |  |  |  |  |  |
Gross profit | $ | 142,202 |  |  | $ | 101,692 |  |  | $ | 272,570 |  |  | $ | 245,463 |
Marketing | 33,177 |  |  | 14,076 |  |  | 55,945 |  |  | 53,485 |
Contribution profit | 109,025 |  |  | 87,616 |  |  | 216,625 |  |  | 191,978 |
International |  |  |  |  |  |  |
Gross profit | 51,741 |  |  | 35,534 |  |  | 88,356 |  |  | 93,010 |
Marketing | 10,543 |  |  | 11,166 |  |  | 21,441 |  |  | 31,887 |
Contribution profit | 41,198 |  |  | 24,368 |  |  | 66,915 |  |  | 61,123 |
Consolidated |  |  |  |  |  |  |
Gross profit | 193,943 |  |  | 137,226 |  |  | 360,926 |  |  | 338,473 |
Marketing | 43,720 |  |  | 25,242 |  |  | 77,386 |  |  | 85,372 |
Contribution profit | 150,223 |  |  | 111,984 |  |  | 283,540 |  |  | 253,101 |
Selling, general and administrative | 137,969 |  |  | 143,619 |  |  | 265,112 |  |  | 350,760 |
Goodwill impairment | — |  |  | — |  |  | — |  |  | 109,486 |
Long-lived asset impairment | — |  |  | — |  |  | — |  |  | 22,351 |
Restructuring and related charges | 14,245 |  |  | 40,478 |  |  | 21,667 |  |  | 40,478 |
Income (loss) from operations | $ | (1,991) |  |  | $ | (72,113) |  |  | $ | (3,239) |  |  | $ | (269,974) |

26

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
The following table summarizes total assets by reportable segment as of June 30, 2021 and December 31, 2020 (in thousands):

| June 30, 2021 |  | December 31, 2020
Total assets: |  |  |
North America (1) | $ | 889,724 |  |  | $ | 971,110 |
International (1) | 218,816 |  |  | 440,397 |
Consolidated total assets | $ | 1,108,540 |  |  | $ | 1,411,507 |

(1)North America contains assets from the United States of $877.0 million and $948.1 million as of June 30, 2021 and December 31, 2020. International contained assets from Switzerland of $151.7 million as of December 31, 2020. There were no other individual countries that represented more than 10% of consolidated total assets as of June 30, 2021 and December 31, 2020.
27

GROUPON, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion and analysis of our financial condition and results of operations should be read together with our condensed consolidated financial statements and related notes included under Part I, Item 1 of this Quarterly Report on Form 10-Q. This discussion contains forward-looking statements about our business and operations. Our actual results may differ materially from those we currently anticipate as a result of many factors, including those we describe under Part II, Item 1A, Risk Factors, and elsewhere in this Quarterly Report. See Part I, Forward-Looking Statements, for additional information.
Overview
Groupon is a global scaled two-sided marketplace that connects consumers to merchants. Consumers access our marketplace through our mobile applications and our websites, primarily localized groupon.com sites in many countries. We operate in two segments, North America and International, and operate in three categories, Local, Goods and Travel. See Item 1, Note 13, Segment Information, for additional information.
Currently, we generate product and service revenue from the following business operations.
Service Revenue from Local, Travel, and Goods Categories: Service revenue primarily represents the net commissions earned from selling goods or services on behalf of third-party merchants. Service revenue is reported on a net basis as the purchase price collected from the customer less the portion of the purchase price that is payable to the third-party merchant. We also earn commissions when customers make purchases with retailers using digital coupons listed on our localized groupon.com sites.
Product Revenue from Goods Category: We generate product revenue from sales of our first-party Goods merchandise inventory. For product revenue transactions, we are the primary party responsible for providing the merchandise to the customer, we have inventory risk and we have discretion in establishing prices. As such, product revenue is reported on a gross basis as the purchase price received from the customer. Product revenue, including associated shipping revenue, is recognized when the merchandise is delivered to the customer. We transitioned to a third-party marketplace in North America in 2020, and we began to transition to a third-party marketplace in International in the second quarter 2021. In a third-party marketplace model, our merchants generally assume inventory and refund risk, therefore, following the transition, we expect our Goods category to primarily generate revenue on a net basis within service revenue.
Strategy
Our mission is to be the destination for experiences where consumers discover fun things to do and local businesses thrive. Our strategic priorities are to expand our Local inventory and modernize our marketplace by improving the merchant and customer experiences.
To grow Local supply, we are focused on leveraging three types of inventory: Deals with fewer restrictions, a new lower discount inventory product called Offers, and Market Rate supply. To validate our strategic hypothesis that more inventory would result in improved gross billings and unit performance, in mid-2020 we launched an inventory test in four North America markets and at the conclusion of the six-month test, we began scaling elements of our inventory strategy more broadly throughout our marketplace in 2021. In North America, we are scaling the removal of Deal repeat purchase restrictions to all merchants and we are launching Offers to Beauty & Wellness merchants.
To support our strategic priority of improving the merchant and customer experience, we are executing on initiatives to reduce friction and make it easier for our customers to find, buy, and redeem a Groupon. In the second quarter 2021, we started to roll out a new customer experience to North America users, which we believe will drive engagement, conversion, and customer purchase frequency over time. On the merchant side, we are continuing to build out tools that will help us be a better partner to our merchants, including our self-service tool, advertising products and booking tool features.
COVID-19, Restructuring and Cost Reduction
Since March 2020, the COVID-19 pandemic has led to a significant decrease in consumer demand, a decrease in customer redemptions and elevated refund levels due to changes in consumer behavior and actions taken by governments to control the spread of COVID-19, including quarantines, travel restrictions, as well as business restrictions and shutdowns. The COVID-19 pandemic has had an adverse impact on our financial condition, results of operations and cash flows, which included impairments of our goodwill and long-lived assets in 2020.
In April 2020, the Board approved a multi-phase restructuring plan related to our previously-announced strategic shift and as part of the cost cutting measures implemented in response to the impact of COVID-19 on our business. We expect to incur total pretax charges of up to $105.0 million in connection with our restructuring plan through the end of 2021. We have incurred cumulative Restructuring and related charges of $86.5 million since the inception of the restructuring plan in April 2020. Once fully implemented, we expect our restructuring plan to result in $225.0 million in annualized cost savings. During the three and six months ended June 30, 2021, we recorded $14.2 million and $21.7 million in pretax charges in connection with our restructuring actions. See Item 1, Note 9, Restructuring and Related Charges, for additional information.
In March 2021, we entered into the Amended Credit Agreement to extend covenant relief through the fourth quarter 2021. See Item 1, Note 5, Financing Arrangements, for additional information. We plan to continue to actively manage and optimize our cash balances and liquidity, working capital and operating expenses, although there can be no assurances that we will be able to do so.
Recovery from the COVID-19 pandemic could be volatile and prolonged given the unprecedented and continuously-evolving nature of the situation and the emergence and spread of new variants such as the Delta variant. The future impact of COVID-19 on our business, results of operations, financial condition and liquidity is highly uncertain and will ultimately depend on future developments, including the magnitude and duration of the pandemic, the protective measures taken to reduce its spread, and the vaccine supply and demand. We will continue to monitor the impact of COVID-19 on our business, particularly in our International segment where restrictions to date have been more prolonged and stricter than in North America.
How We Measure Our Business
We use several operating and financial metrics to assess the progress of our business and make decisions on where to allocate capital, time and technology investments. Certain of the financial metrics are reported in accordance with U.S. GAAP and certain of those metrics are considered non-GAAP financial measures. As our business evolves, we may make changes to the key financial and operating metrics that we use to measure our business. For further information and reconciliations to the most applicable financial measures under U.S. GAAP, refer to our discussion under Non-GAAP Financial Measures in the Results of Operations section.
Operating Metrics
•Gross billings is the total dollar value of customer purchases of goods and services. Gross billings is presented net of customer refunds, order discounts and sales and related taxes. The substantial majority of our service revenue transactions are comprised of sales of vouchers and similar transactions in which we collect the transaction price from the customer and remit a portion of the transaction price to the third-party merchant who will provide the related goods or services. For these transactions, gross billings differs from revenue reported in our condensed consolidated statements of operations, which is presented net of the merchant's share of the transaction price. For product revenue transactions, gross billings is equivalent to product revenue reported in our condensed consolidated statements of operations. Gross billings is an indicator of our growth and business performance as it measures the dollar volume of transactions generated through our marketplaces. Tracking gross billings on service revenue transactions also allows us to monitor the percentage of gross billings that we are able to retain after payments to merchants. However, we are focused on achieving long-term gross profit and Adjusted EBITDA growth.
•Units are the number of purchases during the reporting period, before refunds and cancellations, made either through one of our online marketplaces, a third-party marketplace, or directly with a merchant for
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which we earn a commission. We do not include purchases with retailers using digital coupons accessed through our websites or mobile applications in our units metric. We consider units to be an important indicator of the total volume of business conducted through our marketplaces. We report units on a gross basis prior to the consideration of customer refunds and therefore units are not always a good proxy for gross billings.
•Active customers are unique user accounts that have made a purchase during the trailing twelve months ("TTM") either through one of our online marketplaces or directly with a merchant for which we earned a commission. We consider this metric to be an important indicator of our business performance as it helps us to understand how the number of customers actively purchasing our offerings is trending. Some customers could establish and make purchases from more than one account, so it is possible that our active customer metric may count certain customers more than once in a given period. We do not include consumers who solely make purchases with retailers using digital coupons accessed through our websites or mobile applications in our active customer metric, nor do we include consumers who solely make purchases of our inventory through third-party marketplaces with which we partner.
Our gross billings and units for the three and six months ended June 30, 2021 and 2020 were as follows (in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
Gross billings | $ | 607,589 |  |  | $ | 582,723 |  |  | $ | 1,161,561 |  |  | $ | 1,389,122 |
Units | 16,678 |  |  | 23,031 |  |  | 34,481 |  |  | 52,798 |

Our active customers for the trailing twelve months ended June 30, 2021 and 2020 were as follows (in thousands):

|  | Trailing Twelve Months Ended June 30,
|  | 2021 |  | 2020
TTM Active Customers (in thousands) |  | 24,946 |  |  | 38,025 |

Financial Metrics
•Revenue is currently earned through product and service revenue transactions. We earn service revenue from transactions in which we generate commissions by selling goods or services on behalf of third-party merchants. Service revenue from those transactions is reported on a net basis as the purchase price collected from the customer for the offering less an agreed upon portion of the purchase price paid to the third-party merchant. Service revenue also includes commissions we earn when customers make purchases with retailers using digital coupons accessed through our digital properties. We generate product revenue from our sales of first-party Goods inventory. Our product revenue from these first-party transactions, which are direct sales of merchandise inventory, is the purchase price received from the customer. We transitioned to a third-party marketplace in North America in 2020, and we began to transition to a third-party marketplace in International in the second quarter 2021. Following the International transition, we expect our Goods category to primarily generate revenue on a net basis within service revenue.
•Gross profit reflects the net margin we earn after deducting our cost of revenue from our revenue. Due to the lack of comparability between product revenue, which is reported on a gross basis, and service revenue, which primarily consists of transactions reported on a net basis, we believe that gross profit is an important measure for evaluating our performance.
•Adjusted EBITDA is a non-GAAP financial measure that we define as net income (loss) from continuing operations excluding income taxes, interest and other non-operating items, depreciation and amortization, stock-based compensation, acquisition-related expense (benefit), net and other special charges and credits, including items that are unusual in nature or infrequently occurring. For further information and a reconciliation to net income (loss) from continuing operations, refer to our discussion under Non-GAAP Financial Measures in the Results of Operations section.
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•Free cash flow is a non-GAAP financial measure that comprises net cash provided by (used in) operating activities from continuing operations less purchases of property and equipment and capitalized software. For further information and a reconciliation to Net cash provided by (used in) operating activities from continuing operations, refer to our discussion in the Liquidity and Capital Resources section.
The following table presents the above financial metrics for the three and six months ended June 30, 2021 and 2020 (in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
Revenue | $ | 265,958 |  |  | $ | 395,646 |  |  | $ | 529,775 |  |  | $ | 769,796 |
Gross profit | 193,943 |  |  | 137,226 |  |  | 360,926 |  |  | 338,473 |
Adjusted EBITDA | 40,963 |  |  | 1,344 |  |  | 71,335 |  |  | (21,126) |
Free cash flow | (46,785) |  |  | 72,791 |  |  | (105,230) |  |  | (174,213) |

Operating Expenses
•Marketing expense consists primarily of online marketing costs, such as search engine marketing, advertising on social networking sites and affiliate programs, and offline marketing costs, such as television and radio advertising. Additionally, compensation expense for marketing employees is classified within marketing expense. We record these costs within Marketing on the condensed consolidated statements of operations when incurred. From time to time, we have offerings from well-known national merchants for customer acquisition and activation purposes, for which the amount we owe the merchant for each voucher sold exceeds the transaction price paid by the customer. Our gross billings from those transactions generate no service revenue and our net cost (i.e., the excess of the amount owed to the merchant over the amount paid by the customer) is classified as marketing expense. We evaluate marketing expense as a percentage of gross profit because it gives us an indication of how well our marketing spend is driving gross profit performance.
•Selling, general and administrative ("SG&A") expenses include selling expenses such as sales commissions and other compensation expenses for sales representatives, as well as costs associated with supporting the sales function such as technology, telecommunications and travel. General and administrative expenses include compensation expense for employees involved in customer service, operations, technology and product development, as well as general corporate functions, such as finance, legal and human resources. Additional costs in general and administrative include depreciation and amortization, rent, professional fees, litigation costs, travel and entertainment, recruiting, office supplies, maintenance, certain technology costs and other general corporate costs. We evaluate SG&A expense as a percentage of gross profit because it gives us an indication of our operating efficiency.
•Restructuring and related charges represent severance and benefit costs for workforce reductions, impairments and other facilities-related costs and professional advisory fees. See Item 1, Note 9, Restructuring and Related Charges, for additional information about our restructuring plan.
Factors Affecting Our Performance
Impact of COVID-19. During the COVID-19 pandemic, actions taken by governments to control the spread of COVID-19, and changes in consumer behavior have had a negative impact on our business, which relies on customers' purchases of local experiences, including events and activities, beauty and wellness, travel and dining. Recovery from the COVID-19 pandemic could be volatile and prolonged given the unprecedented and continuously-evolving nature of the situation and the emergence and spread of variants. We will continue to monitor the impact of COVID-19 on our business, particularly in our International segment where restrictions to date have been more prolonged and stricter than in North America.
Attracting and retaining local merchants. As we focus on our local experiences marketplace, we depend on our ability to attract and retain merchants who are willing to offer their experiences on our platform. Merchants can generally withdraw their offerings from our marketplace at any time, and their willingness to continue offering services through our marketplace depends on the effectiveness of our marketing and promotional services. Since
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the widespread economic impacts of COVID-19 began, we continue to prioritize opportunities to help drive demand for our merchants and highlighting offers that customers can enjoy right now. As we continue to navigate through the volatility of the COVID-19 recovery period, we intend to take a market-by-market approach to attracting and retaining local merchants.
Driving purchase frequency and re-engaging and retaining customers. As the global economy continues to recover from the pandemic, we are highlighting inventory that customers can enjoy right now in order to drive purchase frequency and retain customers. This includes surfacing the relevant inventory in each market depending on the government restrictions currently in place. We also continue to focus on expanding inventory through our three inventory products - Deals with fewer restrictions, Offers, and Market Rate. On the customer experience side, we continue to improve our websites and mobile applications; launch innovative products that remove friction from the customer journey and drive awareness to our supply; and grow our high-quality, bookable inventory.
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Results of Operations
North America
Operating Metrics
North America segment gross billings and units for the three and six months ended June 30, 2021 and 2020 were as follows (dollars in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | % Change |  | 2021 |  | 2020 |  | % Change
Gross billings |  |  |  |  |  |  |  |  |  |  |
Service gross billings: |  |  |  |  |  |  |  |  |  |  |
Local | $ | 337,192 |  |  | $ | 167,455 |  |  | 101.4 | % |  | $ | 618,488 |  |  | $ | 560,064 |  |  | 10.4 | %
Goods | 56,643 |  |  | 30,295 |  |  | 87.0 |  |  | 125,785 |  |  | 48,414 |  |  | 159.8 |
Travel | 39,232 |  |  | 11,524 |  |  | 240.4 |  |  | 70,692 |  |  | 45,184 |  |  | 56.5 |
Total service gross billings | 433,067 |  |  | 209,274 |  |  | 106.9 |  |  | 814,965 |  |  | 653,662 |  |  | 24.7 |
Product gross billings - Goods | — |  |  | 143,239 |  |  | (100.0) |  |  | 626 |  |  | 225,514 |  |  | (99.7) |
Total gross billings | $ | 433,067 |  |  | $ | 352,513 |  |  | 22.9 |  |  | $ | 815,591 |  |  | $ | 879,176 |  |  | (7.2) |
Units |  |  |  |  |  |  |  |  |  |  |
Local | 8,873 |  |  | 5,871 |  |  | 51.1 | % |  | 17,139 |  |  | 20,003 |  |  | (14.3) | %
Goods | 2,330 |  |  | 6,996 |  |  | (66.7) |  |  | 5,411 |  |  | 10,738 |  |  | (49.6) |
Travel | 191 |  |  | 78 |  |  | 144.9 |  |  | 384 |  |  | 391 |  |  | (1.8) |
Total units | 11,394 |  |  | 12,945 |  |  | (12.0) |  |  | 22,934 |  |  | 31,132 |  |  | (26.3) |

North America TTM active customers for the trailing twelve months ended June 30, 2021 and 2020 were as follows (in thousands):

|  | Trailing Twelve Months Ended June 30,
|  | 2021 |  | 2020 |  | % Change
TTM Active customers |  | 15,202 |  |  | 22,758 |  |  | (33.2) | %

Comparison of the Three Months Ended June 30, 2021 and 2020:
North America gross billings increased by $80.6 million for the three months ended June 30, 2021. Units and TTM active customers declined by 1.6 million and 7.6 million for the three months ended June 30, 2021 compared with the prior year period. The increase in gross billings is primarily due to an increase in consumer demand and a shift in mix to higher-priced offerings in the Local and Travel categories in light of COVID-19 impacts on supply. This was partially offset by a decrease in consumer demand for our Goods category.
Comparison of the Six Months Ended June 30, 2021 and 2020:
North America gross billings and units declined by $63.6 million and 8.2 million for the six months ended June 30, 2021 compared with the prior year period. These declines were primarily due to decrease in consumer demand for our Goods category, partially offset by an increase in demand of higher-priced Local offerings.
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Financial Metrics
North America segment revenue, cost of revenue and gross profit for the three and six months ended June 30, 2021 and 2020 were as follows (dollars in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | % Change |  | 2021 |  | 2020 |  | % Change
Revenue |  |  |  |  |  |  |  |  |  |  |
Service revenue |  |  |  |  |  |  |  |  |  |  |
Local | $ | 139,853 |  |  | $ | 81,724 |  |  | 71.1 | % |  | $ | 265,227 |  |  | $ | 224,384 |  |  | 18.2 | %
Goods | 12,792 |  |  | 5,869 |  |  | 118.0 |  |  | 28,077 |  |  | 9,614 |  |  | 192.0 |
Travel | 8,143 |  |  | 2,525 |  |  | 222.5 |  |  | 14,102 |  |  | 8,974 |  |  | 57.1 |
Total service revenue | 160,788 |  |  | 90,118 |  |  | 78.4 |  |  | 307,406 |  |  | 242,972 |  |  | 26.5 |
Product revenue - Goods | — |  |  | 143,239 |  |  | (100.0) |  |  | 626 |  |  | 225,514 |  |  | (99.7) |
Total revenue | $ | 160,788 |  |  | $ | 233,357 |  |  | (31.1) |  |  | $ | 308,032 |  |  | $ | 468,486 |  |  | (34.2) |
Cost of revenue |  |  |  |  |  |  |  |  |  |  |
Service cost of revenue |  |  |  |  |  |  |  |  |  |  |
Local | $ | 15,032 |  |  | $ | 10,086 |  |  | 49.0 | % |  | $ | 27,980 |  |  | $ | 28,887 |  |  | (3.1) | %
Goods | 2,023 |  |  | 1,466 |  |  | 38.0 |  |  | 4,252 |  |  | 2,203 |  |  | 93.0 |
Travel | 1,531 |  |  | 635 |  |  | 141.1 |  |  | 2,772 |  |  | 3,122 |  |  | (11.2) |
Total service cost of revenue | 18,586 |  |  | 12,187 |  |  | 52.5 |  |  | 35,004 |  |  | 34,212 |  |  | 2.3 |
Product cost of revenue - Goods | — |  |  | 119,478 |  |  | (100.0) |  |  | 458 |  |  | 188,811 |  |  | (99.8) |
Total cost of revenue | $ | 18,586 |  |  | $ | 131,665 |  |  | (85.9) |  |  | $ | 35,462 |  |  | $ | 223,023 |  |  | (84.1) |
Gross profit |  |  |  |  |  |  |  |  |  |  |
Service gross profit |  |  |  |  |  |  |  |  |  |  |
Local | $ | 124,821 |  |  | $ | 71,638 |  |  | 74.2 | % |  | $ | 237,247 |  |  | $ | 195,497 |  |  | 21.4 | %
Goods | 10,769 |  |  | 4,403 |  |  | 144.6 |  |  | 23,825 |  |  | 7,411 |  |  | 221.5 |
Travel | 6,612 |  |  | 1,890 |  |  | 249.8 |  |  | 11,330 |  |  | 5,852 |  |  | 93.6 |
Total service gross profit | 142,202 |  |  | 77,931 |  |  | 82.5 |  |  | 272,402 |  |  | 208,760 |  |  | 30.5 |
Product gross profit - Goods | — |  |  | 23,761 |  |  | (100.0) |  |  | 168 |  |  | 36,703 |  |  | (99.5) |
Total gross profit | $ | 142,202 |  |  | $ | 101,692 |  |  | 39.8 |  |  | $ | 272,570 |  |  | $ | 245,463 |  |  | 11.0 |
Service margin (1) | 37.1 | % |  | 43.1 | % |  |  |  | 37.7 | % |  | 37.2 | % |  |
% of Consolidated revenue | 60.5 | % |  | 59.0 | % |  |  |  | 58.1 | % |  | 60.9 | % |  |
% of Consolidated cost of revenue | 25.8 |  |  | 51.0 |  |  |  |  | 21.0 |  |  | 51.7 |  |  |
% of Consolidated gross profit | 73.3 |  |  | 74.1 |  |  |  |  | 75.5 |  |  | 72.5 |  |  |

(1) Represents the percentage of service gross billings that we retained after deducting the merchant's share from revenue.
Comparison of the Three Months Ended June 30, 2021 and 2020:
North America revenue and cost of revenue decreased by $72.6 million and $113.1 million for the three months ended June 30, 2021 compared with the prior year period, primarily due to lower Goods gross billings and the transition of Goods to a third-party marketplace model. In a third-party marketplace model, we generate service revenue which is presented on a net basis. The Goods revenue decline was partially offset by higher Local gross billings and revenue.
North America gross profit increased by $40.5 million for the three months ended June 30, 2021 compared with the prior year period driven by an increase in Local gross billings, partially offset by a decrease in service margin due to mix of offerings sold and a decrease in Goods gross billings.
Comparison of the Six Months Ended June 30, 2021 and 2020:
North America revenue and cost of revenue decreased by $160.5 million and $187.6 million for the six months ended June 30, 2021 compared with the prior year period, primarily due to lower Goods gross billings and
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the transition of Goods to a third-party marketplace model. In a third-party marketplace model, we generate service revenue which is presented on a net basis. The Goods revenue decline was partially offset by higher Local gross billings and revenue.
North America gross profit increased by $27.1 million for the six months ended June 30, 2021 compared with the prior year period primarily due to higher Local gross billings, partially offset by lower Goods gross billings.
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Marketing and Contribution Profit
We define contribution profit as gross profit less marketing expense. North America contribution profit for the three and six months ended June 30, 2021 and 2020 were as follows (dollars in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | % Change |  | 2021 |  | 2020 |  | % Change
Marketing | $ | 33,177 |  |  | $ | 14,076 |  |  | 135.7 | % |  | $ | 55,945 |  |  | $ | 53,485 |  |  | 4.6 | %
% of Gross profit: | 23.3 | % |  | 13.8 | % |  |  |  | 20.5 | % |  | 21.8 | % |  |
Contribution profit | $ | 109,025 |  |  | $ | 87,616 |  |  | 24.4 | % |  | $ | 216,625 |  |  | $ | 191,978 |  |  | 12.8 | %

Comparison of the Three Months Ended June 30, 2021 and 2020:
North America marketing expense and marketing expense as a percentage of gross profit increased for the three months ended June 30, 2021 due to the launch of new brand campaigns in the second quarter 2021 and an increase in consumer demand as restrictions lifted and Local merchants re-opened.
The increase in our North America contribution profit for the three months ended June 30, 2021 compared with the prior year period was primarily attributable to an increase in gross profit, partially offset by an increase in marketing.
Comparison of the Six Months Ended June 30, 2021 and 2020:
North America marketing expense increased for the six months ended June 30, 2021 compared with the prior year period. Marketing expense in the first quarter 2021 decreased compared with the first quarter 2020 due to accelerated traffic declines, significantly shortened payback thresholds and lower investment in our offline marketing and brand spend in light of COVID-19. Marketing expense in the second quarter 2021 increased compared with the second quarter 2020 due to the drivers discussed above.
The increase in our North America contribution profit for the six months ended June 30, 2021 compared with the prior year period was primarily due to an increase in gross profit.
International
Operating Metrics
International segment gross billings and units for the three and six months ended June 30, 2021 and 2020 were as follows (in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | % Change |  | 2021 |  | 2020 |  | % Change
Gross billings |  |  |  |  |  |  |  |  |  |  |
Service gross billings: |  |  |  |  |  |  |  |  |  |  |
Local | $ | 89,877 |  |  | $ | 61,897 |  |  | 45.2 | % |  | $ | 159,551 |  |  | $ | 219,298 |  |  | (27.2) | %
Goods | 8,453 |  |  | 19,514 |  |  | (56.7) |  |  | 16,201 |  |  | 30,171 |  |  | (46.3) |
Travel | 16,395 |  |  | 8,769 |  |  | 87.0 |  |  | 19,854 |  |  | 35,600 |  |  | (44.2) |
Total service gross billings | 114,725 |  |  | 90,180 |  |  | 27.2 |  |  | 195,606 |  |  | 285,069 |  |  | (31.4) |
Product gross billings - Goods | 59,797 |  |  | 140,030 |  |  | (57.3) |  |  | 150,364 |  |  | 224,877 |  |  | (33.1) |
Total gross billings | $ | 174,522 |  |  | $ | 230,210 |  |  | (24.2) |  |  | $ | 345,970 |  |  | $ | 509,946 |  |  | (32.2) |
Units |  |  |  |  |  |  |  |  |  |  |
Local | 2,583 |  |  | 2,202 |  |  | 17.3 | % |  | 4,674 |  |  | 9,046 |  |  | (48.3) | %
Goods | 2,598 |  |  | 7,820 |  |  | (66.8) |  |  | 6,719 |  |  | 12,307 |  |  | (45.4) |
Travel | 103 |  |  | 64 |  |  | 60.9 |  |  | 154 |  |  | 313 |  |  | (50.8) |
Total units | 5,284 |  |  | 10,086 |  |  | (47.6) |  |  | 11,547 |  |  | 21,666 |  |  | (46.7) |

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International TTM active customers for the trailing twelve months ended June 30, 2021 and 2020 were as follows (in thousands):

| Trailing Twelve Months Ended June 30,
| 2021 |  | 2020 |  | % Change
TTM Active customers | 9,744 |  |  | 15,267 |  |  | (36.2) | %

Comparison of the Three Months Ended June 30, 2021 and 2020:
International gross billings, units and TTM active customers decreased by $55.7 million, 4.8 million and 5.5 million for the three months ended June 30, 2021 compared with the prior year period. These declines were primarily due to a decrease in consumer demand in the Goods category, partially offset by an increase in consumer demand for Local, a shift in mix to higher-priced offerings in Local, and a $16.4 million favorable impact from year-over-year changes in foreign currency exchange rates.
Comparison of the Six Months Ended June 30, 2021 and 2020:
International gross billings and units decreased by $164.0 million and 10.1 million for the six months ended June 30, 2021 compared with the prior year period. These declines were primarily due to a decrease in consumer demand in the Goods category and a decrease in consumer demand in the Local category due to changes in consumer behavior and actions taken by governments to control the spread of COVID-19, partially offset by a $31.4 million favorable impact from year-over-year changes in foreign currency exchange rates.
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Financial Metrics
International segment revenue, cost of revenue and gross profit for the three and six months ended June 30, 2021 and 2020 were as follows (dollars in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | % Change |  | 2021 |  | 2020 |  | % Change
Revenue |  |  |  |  |  |  |  |  |  |  |
Service revenue: |  |  |  |  |  |  |  |  |  |  |
Local | $ | 40,329 |  |  | $ | 18,025 |  |  | 123.7 | % |  | $ | 63,518 |  |  | $ | 66,693 |  |  | (4.8) | %
Goods | 1,580 |  |  | 3,279 |  |  | (51.8) |  |  | 3,550 |  |  | 5,512 |  |  | (35.6) |
Travel | 3,464 |  |  | 955 |  |  | 262.7 |  |  | 4,311 |  |  | 4,228 |  |  | 2.0 |
Total service revenue | 45,373 |  |  | 22,259 |  |  | 103.8 |  |  | 71,379 |  |  | 76,433 |  |  | (6.6) |
Product revenue - Goods | 59,797 |  |  | 140,030 |  |  | (57.3) |  |  | 150,364 |  |  | 224,877 |  |  | (33.1) |
Total revenue | $ | 105,170 |  |  | $ | 162,289 |  |  | (35.2) |  |  | $ | 221,743 |  |  | $ | 301,310 |  |  | (26.4) |
Cost of revenue |  |  |  |  |  |  |  |  |  |  |
Service cost of revenue: |  |  |  |  |  |  |  |  |  |  |
Local | $ | 2,137 |  |  | $ | 3,182 |  |  | (32.8) | % |  | $ | 3,899 |  |  | $ | 7,326 |  |  | (46.8) | %
Goods | 134 |  |  | 722 |  |  | (81.4) |  |  | 245 |  |  | 939 |  |  | (73.9) |
Travel | 310 |  |  | 151 |  |  | 105.3 |  |  | 444 |  |  | 680 |  |  | (34.7) |
Total service cost of revenue | 2,581 |  |  | 4,055 |  |  | (36.4) |  |  | 4,588 |  |  | 8,945 |  |  | (48.7) |
Product cost of revenue - Goods | 50,848 |  |  | 122,700 |  |  | (58.6) |  |  | 128,799 |  |  | 199,355 |  |  | (35.4) |
Total cost of revenue | $ | 53,429 |  |  | $ | 126,755 |  |  | (57.8) |  |  | $ | 133,387 |  |  | $ | 208,300 |  |  | (36.0) |
Gross profit |  |  |  |  |  |  |  |  |  |  |
Service gross profit: |  |  |  |  |  |  |  |  |  |  |
Local | $ | 38,192 |  |  | $ | 14,843 |  |  | 157.3 | % |  | $ | 59,619 |  |  | $ | 59,367 |  |  | 0.4 | %
Goods | 1,446 |  |  | 2,557 |  |  | (43.4) |  |  | 3,305 |  |  | 4,573 |  |  | (27.7) |
Travel | 3,154 |  |  | 804 |  |  | 292.3 |  |  | 3,867 |  |  | 3,548 |  |  | 9.0 |
Total service gross profit | 42,792 |  |  | 18,204 |  |  | 135.1 |  |  | 66,791 |  |  | 67,488 |  |  | (1.0) |
Product gross profit - Goods | 8,949 |  |  | 17,330 |  |  | (48.4) |  |  | 21,565 |  |  | 25,522 |  |  | (15.5) |
Total gross profit | $ | 51,741 |  |  | $ | 35,534 |  |  | 45.6 |  |  | $ | 88,356 |  |  | $ | 93,010 |  |  | (5.0) |
Service margin (1) | 39.5 | % |  | 24.7 | % |  |  |  | 36.5 | % |  | 26.8 | % |  |
% of Consolidated revenue | 39.5 | % |  | 41.0 | % |  |  |  | 41.9 | % |  | 39.1 | % |  |
% of Consolidated cost of revenue | 74.2 |  |  | 49.0 |  |  |  |  | 79.0 |  |  | 48.3 |  |  |
% of Consolidated gross profit | 26.7 |  |  | 25.9 |  |  |  |  | 24.5 |  |  | 27.5 |  |  |

(1) Represents the percentage of service gross billings that we retained after deducting the merchant's share from revenue.
Comparison of the Three Months Ended June 30, 2021 and 2020
International revenue and cost of revenue decreased by $57.1 million and $73.3 million for the three months ended June 30, 2021 compared with the prior year period primarily driven by a decline in Goods gross billings, partially offset by a favorable impact of $9.7 million on revenue and an unfavorable impact of $4.7 million on cost of revenue from year-over-year changes in foreign currency exchange rates.
International gross profit increased by $16.2 million for the three months ended June 30, 2021 compared with the prior year period primarily driven by higher service margins due to increases in variable consideration for unredeemed vouchers, higher Local gross billings, and favorable impacts of $4.9 million from year-over-year changes in foreign currency exchange rates. This was partially offset by declines in Goods gross billings.
Comparison of the Six Months Ended June 30, 2021 and 2020
International revenue and cost of revenue decreased by $79.6 million and $74.9 million for the six months ended June 30, 2021 compared with the prior year period primarily driven by a decline in Goods gross billings,
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partially offset by a favorable impact of $19.7 million on revenue and an unfavorable impact of $11.6 million on cost of revenue from year-over-year changes in foreign currency exchange rates.
International gross profit decreased $4.7 million for the six months ended June 30, 2021 compared with the prior year period primarily due to declines in Local gross billings due to COVID-19 impacts and declines in Goods gross billings. This was partially offset by higher service margin largely due to increases in variable consideration from unredeemed vouchers and favorable impacts of $8.1 million from year-over-year changes in foreign currency exchange rates.
Marketing and Contribution Profit
International marketing and contribution profit for the three and six months ended June 30, 2021 and 2020 were as follows (dollars in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | % Change |  | 2021 |  | 2020 |  | % Change
Marketing | $ | 10,543 |  |  | $ | 11,166 |  |  | (5.6) | % |  | $ | 21,441 |  |  | $ | 31,887 |  |  | (32.8) | %
% of Gross profit: | 20.4 | % |  | 31.4 | % |  |  |  | 24.3 | % |  | 34.3 | % |  |
Contribution profit | $ | 41,198 |  |  | $ | 24,368 |  |  | 69.1 | % |  | $ | 66,915 |  |  | $ | 61,123 |  |  | 9.5 | %

Comparison of the Three Months Ended June 30, 2021 and 2020:
International marketing expense declined for the three months ended June 30, 2021 compared with the prior year period primarily due to lower marketing payroll expense due to restructuring actions. Marketing expense as a percentage of gross profit declined for the three months ended June 30, 2021 due to increased consumer demand in Local, an increase in variable consideration from unredeemed vouchers which benefited gross profit, and lower marketing payroll expense.
The increase in International contribution profit for the three months ended June 30, 2021 compared with the prior year period was primarily attributable to a $16.2 million increase in gross profit.
Comparison of the Six Months Ended June 30, 2021 and 2020:
International marketing expense and marketing expense as a percentage of gross profit declined for the six months ended June 30, 2021. Marketing expense in the first quarter 2021 decreased compared with the first quarter 2020 due to accelerated traffic declines, significantly shortened payback thresholds and lower investment in our offline marketing and brand spend in light of COVID-19. Marketing expense in the second quarter 2021 decreased compared with the second quarter 2020 due to the drivers discussed above.
The increase in International contribution profit for the six months ended June 30, 2021 compared with the prior year period was primarily due to a $10.4 million decrease in marketing expense, partially offset by a $4.7 million decrease in gross profit.
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Operating Expenses
Operating expenses for the three and six months ended June 30, 2021 and 2020 were as follows (dollars in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | % Change |  | 2021 |  | 2020 |  | % Change
Marketing | $ | 43,720 |  |  | $ | 25,242 |  |  | 73.2 | % |  | $ | 77,386 |  |  | $ | 85,372 |  |  | (9.4) | %
Selling, general and administrative | 137,969 |  |  | 143,619 |  |  | (3.9) |  |  | 265,112 |  |  | 350,760 |  |  | (24.4) |
Goodwill impairment | — |  |  | — |  |  | — |  |  | — |  |  | 109,486 |  |  | (100.0) |
Long-lived asset impairment | — |  |  | — |  |  | — |  |  | — |  |  | 22,351 |  |  | (100.0) |
Restructuring and related charges | 14,245 |  |  | 40,478 |  |  | (64.8) |  |  | 21,667 |  |  | 40,478 |  |  | (46.5) |
Total operating expenses | $ | 195,934 |  |  | $ | 209,339 |  |  | (6.4) |  |  | $ | 364,165 |  |  | $ | 608,447 |  |  | (40.1) |
% of Gross profit: |  |  |  |  |  |  |  |  |  |  |
Marketing | 22.5 | % |  | 18.4 | % |  |  |  | 21.4 | % |  | 25.2 | % |  |
Selling, general and administrative | 71.1 | % |  | 104.7 | % |  |  |  | 73.5 | % |  | 103.6 | % |  |

Comparison of the Three Months Ended June 30, 2021 and 2020:
Marketing expense and marketing expense as a percentage of gross profit increased for the three months ended June 30, 2021 compared with the prior year period due to the launch of new brand campaigns in the second quarter 2021 and an increase in consumer demand as restrictions lifted and Local merchants re-opened.
SG&A and SG&A as a percentage of gross profit decreased for the three months ended June 30, 2021 compared with the prior year period primarily due to lower consulting expenses and a decline in fixed costs as a result of our restructuring actions, partially offset by a $4.5 million unfavorable impact from year-over-year changes in foreign currency exchange rates.
Restructuring and related charges decreased for the three months ended June 30, 2021 compared with the prior year period primarily due to lower severance and benefit costs for workforce reductions, impairments of long-lived assets and lease terminations and other exit costs resulting from our restructuring activities. See Item 1, Note 9, Restructuring and Related Charges, for additional information.
Comparison of the Six Months Ended June 30, 2021 and 2020:
Marketing expense and marketing expense as a percentage of gross profit declined for the six months ended June 30, 2021 compared with the prior year. Marketing expense in the first quarter 2021 decreased compared with the first quarter 2020 due to accelerated traffic declines, significantly shortened payback thresholds and lower investment in our offline marketing and brand spend in light of COVID-19. Marketing expense in the second quarter 2021 increased compared with the second quarter 2020 due to the drivers discussed above.
SG&A and SG&A as a percentage of gross profit decreased for the six months ended June 30, 2021 compared with the prior year period primarily due to lower consulting expenses and a decline in fixed costs due to restructuring actions, partially offset by a $9.0 million unfavorable impact from year-over-year changes in foreign currency exchange rates.
During the first quarter 2020, we performed an interim quantitative assessment of goodwill and long-lived assets as a result of significant deterioration in our financial performance due to the impact of COVID-19. As a result, we recognized goodwill impairment of $109.5 million, that represented the excess of the EMEA reporting unit's carrying value over its fair value, and long-lived asset impairment of $22.4 million for the six months ended June 30, 2020. See Item 1, Note 2, Goodwill and Long-Lived Assets, for additional information.
Restructuring and related charges decreased for the six months ended June 30, 2021 compared with the prior year period primarily due to lower severance and benefit costs for workforce reductions, impairments of long-lived assets and lease terminations and other exit costs resulting from our restructuring activities. See Item 1, Note 9, Restructuring and Related Charges, for additional information.
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Other Income (Expense), Net
Other income (expense), net includes interest income, interest expense, gains and losses on fair value option investments, impairments of investments, loss on extinguishment of debt and foreign currency gains and losses, primarily resulting from intercompany balances with our subsidiaries that are denominated in foreign currencies.
Other income (expense), net for the three and six months ended June 30, 2021 and 2020 were as follows (dollars in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
Interest income | $ | 1,327 |  |  | $ | 1,430 |  |  | $ | 2,482 |  |  | $ | 3,986 |
Interest expense | (5,473) |  |  | (8,009) |  |  | (10,589) |  |  | (14,967) |
Impairment and other changes in fair value of investments | 4,245 |  |  | — |  |  | 4,245 |  |  | (8,089) |
Loss on extinguishment of debt | (5,090) |  |  | — |  |  | (5,090) |  |  | — |
Foreign currency gains (losses), net and other | 2,064 |  |  | 4,884 |  |  | 24,148 |  |  | (1,612) |
Other income (expense), net | $ | (2,927) |  |  | $ | (1,695) |  |  | $ | 15,196 |  |  | $ | (20,682) |

Comparison of the Three Months Ended June 30, 2021 and 2020:
The change in Other income (expense), net for the three months ended June 30, 2021 as compared with the prior year period is primarily related to a loss on extinguishment of debt of $5.1 million, partially offset by the recognition of a $4.2 million gain from the divestment of our shares in an other equity investment in the second quarter 2021.
Comparison of the Six Months Ended June 30, 2021 and 2020:
The change in Other income (expense), net for the six months ended June 30, 2021 as compared with the prior year period is primarily related to a change in foreign currency gains and losses of $25.8 million due to a $32.3 million cumulative foreign currency translation adjustment gain that was reclassified into earnings for the six months ended June 30, 2021 as a result of the substantial liquidation of our subsidiary in Japan as part of our restructuring actions.
Provision (Benefit) for Income Taxes
Provision (benefit) for income taxes for the three and six months ended June 30, 2021 and 2020 were as follows (dollars in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | % Change |  | 2021 |  | 2020 |  | % Change
Provision (benefit) for income taxes | $ | (1,789) |  |  | $ | (696) |  |  | 157.0 | % |  | $ | 638 |  |  | $ | (6,684) |  |  | (109.5) | %
Effective tax rate | 36.4 | % |  | 0.9 | % |  |  |  | 5.3 | % |  | 2.3 | % |  |

Comparison of the Three Months Ended June 30, 2021 and 2020:
The effective tax rate for the three months ended June 30, 2021 was impacted by the benefit of non-taxable items and the U.S. research and development tax credit. The three months ended June 30, 2021 and 2020 were also impacted by the pretax losses incurred in jurisdictions that have valuation allowances against their net deferred tax assets. We expect that our consolidated effective tax rate in future periods will continue to differ significantly from the U.S. federal income tax rate as a result of our tax obligations in jurisdictions with profits and valuation allowances in jurisdictions with losses. See Item 1, Note 10, Income Taxes, for additional information relating to tax audits and assessments and regulatory and legal developments that may impact our business and results of operations in the future.
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Comparison of the Six Months Ended June 30, 2021 and 2020:
The effective tax rate for the six months ended June 30, 2021 was impacted by the benefit of non-taxable items and the U.S. research and development tax credit. The six months ended June 30, 2021 and 2020 were also impacted by the pretax losses incurred in jurisdictions that have valuation allowances against their net deferred tax assets. The six months ended June 30, 2020 was impacted by the reversals of reserves for uncertain tax positions due to the closure of tax audits and by the carryback of federal net operating losses due to the income tax relief provided by the CARES Act. We expect that our consolidated effective tax rate in future periods will continue to differ significantly from the U.S. federal income tax rate as a result of our tax obligations in jurisdictions with profits and valuation allowances in jurisdictions with losses. See Item 1, Note 10, Income Taxes, for additional information relating to tax audits and assessments and regulatory and legal developments that may impact our business and results of operations in the future.
As of June 30, 2021 and December 31, 2020, we had a valuation allowance recorded against our U.S. deferred tax assets. Given our U.S. current earnings and projected future earnings, we believe that there is a reasonable possibility that within the next six months, sufficient positive evidence may be available to support the conclusion that a valuation allowance will no longer be required. Release of the valuation allowance would result in a decrease to income tax expense in the period the release is recorded. However, the timing and amount of the valuation allowance release could vary based on the level of profitability that we are able to achieve.
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Non-GAAP Financial Measures
In addition to financial results reported in accordance with U.S. GAAP, we have provided the following non-GAAP financial measures: Adjusted EBITDA, free cash flow and foreign currency exchange rate neutral operating results. Those non-GAAP financial measures, which are presented on a continuing operations basis, are intended to aid investors in better understanding our current financial performance and prospects for the future as seen through the eyes of management. We believe that those non-GAAP financial measures facilitate comparisons with our historical results and with the results of peer companies who present similar measures (although other companies may define non-GAAP measures differently than we define them, even when similar terms are used to identify such measures). However, those non-GAAP financial measures are not intended to be a substitute for those reported in accordance with U.S. GAAP.
Adjusted EBITDA. Adjusted EBITDA is a non-GAAP performance measure that we define as Income (loss) from continuing operations excluding income taxes, interest and other non-operating items, depreciation and amortization, stock-based compensation, acquisition-related expense (benefit), net and other special charges and credits, including items that are unusual in nature or infrequently occurring. Our definition of Adjusted EBITDA may differ from similar measures used by other companies, even when similar terms are used to identify such measures. Adjusted EBITDA is a key measure used by our management and Board of Directors to evaluate operating performance, generate future operating plans and make strategic decisions for the allocation of capital. Accordingly, we believe that Adjusted EBITDA provides useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and Board of Directors. However, Adjusted EBITDA is not intended to be a substitute for Income (loss) from continuing operations.
We exclude stock-based compensation expense and depreciation and amortization because they are primarily non-cash in nature and we believe that non-GAAP financial measures excluding those items provide meaningful supplemental information about our operating performance and liquidity. Acquisition-related expense (benefit), net is comprised of the change in the fair value of contingent consideration arrangements and external transaction costs related to business combinations, primarily consisting of legal and advisory fees. The composition of our contingent consideration arrangements and the impact of those arrangements on our operating results vary over time based on a number of factors, including the terms of our business combinations and the timing of those transactions. For the three and six months ended June 30, 2021, special charges and credits included charges related to our restructuring plan. For the three and six months ended June 30, 2020, special charges and credits included charges related to our restructuring plan, goodwill and long-lived asset impairments and strategic advisor costs. We exclude special charges and credits from Adjusted EBITDA because we believe that excluding those items provides meaningful supplemental information about our core operating performance and facilitates comparisons with our historical results.
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The following is a reconciliation of Adjusted EBITDA to the most comparable U.S. GAAP financial measure, Income (loss) from continuing operations, for the three and six months ended June 30, 2021 and 2020 (in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
Income (loss) from continuing operations | $ | (3,129) |  |  | $ | (73,112) |  |  | $ | 11,319 |  |  | $ | (283,972) |
Adjustments: |  |  |  |  |  |  |
Stock-based compensation | 9,738 |  |  | 8,543 |  |  | 16,917 |  |  | 22,558 |
Depreciation and amortization | 18,971 |  |  | 24,434 |  |  | 35,990 |  |  | 50,343 |
Acquisition-related expense (benefit), net | — |  |  | 2 |  |  | — |  |  | 6 |
Restructuring and related charges (1) | 14,245 |  |  | 40,478 |  |  | 21,667 |  |  | 40,478 |
Goodwill impairment | — |  |  | — |  |  | — |  |  | 109,486 |
Long-lived asset impairment | — |  |  | — |  |  | — |  |  | 22,351 |
Strategic advisor costs | — |  |  | — |  |  | — |  |  | 3,626 |
Other (income) expense, net (2) | 2,927 |  |  | 1,695 |  |  | (15,196) |  |  | 20,682 |
Provision (benefit) for income taxes | (1,789) |  |  | (696) |  |  | 638 |  |  | (6,684) |
Total adjustments | 44,092 |  |  | 74,456 |  |  | 60,016 |  |  | 262,846 |
Adjusted EBITDA | $ | 40,963 |  |  | $ | 1,344 |  |  | $ | 71,335 |  |  | $ | (21,126) |

(1)Includes $13.9 million of long-lived asset impairments and $1.4 million of additional stock-based compensation for both the three and six months ended June 30, 2020.
(2)Includes a $32.3 million cumulative foreign currency translation adjustment gain that was reclassified into earnings for the six months ended June 30, 2021 as a result of the substantial liquidation of our subsidiary in Japan as part of our restructuring actions. Refer to Item 1, Note 9, Restructuring and Related Charges, for additional information.
Free cash flow. Free cash flow is a non-GAAP liquidity measure that comprises net cash provided by operating activities from continuing operations less purchases of property and equipment and capitalized software. We use free cash flow to conduct and evaluate our business because, although it is similar to cash flow from continuing operations, we believe that it typically represents a more useful measure of cash flows because purchases of fixed assets, software developed for internal use and website development costs are necessary components of our ongoing operations. Free cash flow is not intended to represent the total increase or decrease in our cash balance for the applicable period.
Free cash flow has limitations due to the fact that it does not represent the residual cash flow available for discretionary expenditures. In addition, free cash flow reflects the impact of the timing difference between when we are paid by customers and when we pay merchants and suppliers. Therefore, we believe it is important to view free cash flow as a complement to our condensed consolidated statements of cash flows. For a reconciliation of free cash flow to the most comparable U.S. GAAP financial measure, see Liquidity and Capital Resources below.
Foreign currency exchange rate neutral operating results. Foreign currency exchange rate neutral operating results show current period operating results as if foreign currency exchange rates had remained the same as those in effect in the prior year period. Those measures are intended to facilitate comparisons to our historical performance.
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The following tables represent the effect on our condensed consolidated statements of operations from changes in exchange rates versus the U.S. dollar for the three and six months ended June 30, 2021 (in thousands):

| Three Months Ended June 30, 2021
| At Avg. Q2 2020 Rates (1) |  | Exchange Rate Effect (2) |  | As Reported
Gross billings | $ | 591,182 |  |  | $ | 16,407 |  |  | $ | 607,589 |
Revenue | 256,274 |  |  | 9,684 |  |  | 265,958 |
Cost of revenue | 67,275 |  |  | 4,740 |  |  | 72,015 |
Gross profit | 188,999 |  |  | 4,944 |  |  | 193,943 |
Marketing | 42,801 |  |  | 919 |  |  | 43,720 |
Selling, general and administrative | 133,488 |  |  | 4,481 |  |  | 137,969 |
Restructuring and related charges | 13,278 |  |  | 967 |  |  | 14,245 |
Income (loss) from operations | (568) |  |  | (1,423) |  |  | (1,991) |

| Six Months Ended June 30, 2021
| At Avg. Q2 2020 Rates (1) |  | Exchange Rate Effect (2) |  | As Reported
Gross billings | $ | 1,130,064 |  |  | $ | 31,497 |  |  | $ | 1,161,561 |
Revenue | 510,072 |  |  | 19,703 |  |  | 529,775 |
Cost of revenue | 157,269 |  |  | 11,580 |  |  | 168,849 |
Gross profit | 352,803 |  |  | 8,123 |  |  | 360,926 |
Marketing | 75,591 |  |  | 1,795 |  |  | 77,386 |
Selling, general and administrative | 256,080 |  |  | 9,032 |  |  | 265,112 |
Restructuring and related charges | 20,356 |  |  | 1,311 |  |  | 21,667 |
Income (loss) from operations | 776 |  |  | (4,015) |  |  | (3,239) |

(1) Represents the financial statement balances that would have resulted had exchange rates in the reporting period been the same as those in effect in the prior year period.
(2) Represents the increase or decrease in the reported amount resulting from changes in exchange rates from those in effect in the prior year period.
Liquidity and Capital Resources
Our principal sources of liquidity are cash flows from operations and cash balances, which primarily consist of bank deposits and government money market funds. As of June 30, 2021, cash and cash equivalents, including outstanding borrowings under the Amended Credit Agreement, were $565.0 million.
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Our net cash flows from operating, investing and financing activities from continuing operations for the three and six months ended June 30, 2021 and 2020 were as follows (in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
Cash provided by (used in): |  |  |  |  |  |  |
Operating activities | $ | (34,365) |  |  | $ | 87,112 |  |  | $ | (80,770) |  |  | $ | (149,296) |
Investing activities | (9,223) |  |  | (15,568) |  |  | (21,967) |  |  | 3,996 |
Financing activities | (241,039) |  |  | 42,862 |  |  | (178,421) |  |  | 184,174 |

Our free cash flow for the three and six months ended June 30, 2021 and 2020 and a reconciliation to the most comparable U.S. GAAP financial measure, Net cash provided by (used in) operating activities from continuing operations, for those periods were as follows (in thousands):

| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
Net cash provided by (used in) operating activities from continuing operations | $ | (34,365) |  |  | $ | 87,112 |  |  | $ | (80,770) |  |  | $ | (149,296) |
Purchases of property and equipment and capitalized software | (12,420) |  |  | (14,321) |  |  | (24,460) |  |  | (24,917) |
Free cash flow | $ | (46,785) |  |  | $ | 72,791 |  |  | $ | (105,230) |  |  | $ | (174,213) |

Our revenue-generating transactions are primarily structured such that we collect cash up-front from customers and pay third-party merchants at a later date, either based upon the customer's redemption of the related voucher or fixed payment terms, which are generally biweekly throughout the term of the merchant's offering. Historically, we have primarily paid merchants on fixed payment terms in North America and upon voucher redemption internationally. In the third quarter 2020, we largely completed a transition to redemption payment terms in North America.
Our cash balances fluctuate significantly throughout the year based on many variables, including gross billings growth rates, the timing of payments to merchants and suppliers, seasonality and the mix of transactions between Goods and Local.
For the six months ended June 30, 2021, our net cash used in operating activities from continuing operations was $80.8 million, as compared with $11.3 million net income from continuing operations. That difference is primarily due to a $113.6 million net decrease from changes in working capital and other non-current assets and liabilities. The working capital impact was related to seasonal timing of payments to inventory suppliers and the impact of COVID-19. The difference between our net cash used in operating activities and our net income from continuing operations is also due to $21.5 million of non-cash items, including a $32.3 million foreign currency translation adjustment gain that was reclassified into earnings during the six months ended June 30, 2021 as a result of the substantial liquidation of our subsidiary in Japan, depreciation and amortization and stock-based compensation.
For the six months ended June 30, 2020, our net cash used in operating activities from continuing operations was $149.3 million, as compared with a $284.0 million net loss from continuing operations. That difference is primarily due to a $99.2 million net decrease from changes in working capital and other assets and liabilities. The working capital impact was related to the seasonal timing of payments to inventory suppliers and the impact of COVID-19. The difference between our net cash used in operating activities and our net loss from continuing operations was partially offset by $233.9 million of non-cash items, including $109.5 million of goodwill impairment, $22.4 million of long-lived asset impairments, $13.9 million of restructuring-related impairments, depreciation and amortization and stock-based compensation.
For the six months ended June 30, 2021, our net cash used in investing activities from continuing operations was $22.0 million, which included purchases of property and equipment and capitalized software of $24.5 million.
For the six months ended June 30, 2020, our net cash provided by investing activities from continuing operations was $4.0 million. Our net cash provided by investing activities from continuing operations included the
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proceeds from the sale of an investment of $31.6 million, which was partially offset by purchases of property and equipment and capitalized software of $24.9 million.
For the six months ended June 30, 2021, our net cash used in financing activities was $178.4 million. Our net cash used in financing activities included payments of $254.0 million for the repurchase of the Atairos Notes, $100.0 million in payments under our revolving credit agreement, $27.4 million related to the purchase of capped call transactions, $16.1 million in taxes paid related to net share settlements of stock-based compensation awards and $7.9 million in cash paid for issuance costs for the 2026 convertible notes, as discussed below, and the revolving credit agreement, partially offset by $230.0 million of proceeds received from the issuance of the 2026 convertible notes.
For the six months ended June 30, 2020, our net cash provided by financing activities was $184.2 million. Our net cash provided by financing activities included $200.0 million of borrowings under our revolving credit agreement, partially offset by $7.3 million in taxes paid related to net share settlements of stock-based compensation awards and $5.3 million in payments of finance lease obligations.
In July 2020, we entered into the First Amendment of our Amended Credit Agreement in order to, among other things, provide us operational flexibility and covenant relief in light of the ongoing impacts of COVID-19 on our business. In March 2021, we entered into the Second Amendment to, among other things, extend the covenant relief through the fourth quarter 2021. In March and April 2021, we also issued the 2026 Notes and used a portion of the net proceeds from the 2026 Notes to purchase the capped call transactions and, together with cash on hand, we repurchased the Atairos Notes in May 2021. See Item 1, Note 5, Financing Arrangements, for additional information.
We believe that our cash balances, excluding borrowings under the Amended Credit Agreement, and cash generated from operations will be sufficient to meet our working capital requirements and capital expenditures for at least the next 12 months. We plan to continue to actively manage and optimize our cash balances and liquidity, working capital and operating expenses, although there can be no assurances that we will be able to do so.
As of June 30, 2021, we had $52.0 million in cash held by our international subsidiaries, which is primarily denominated in Euros, British Pounds Sterling, Canadian dollars, and, to a lesser extent, Australian dollars. In general, it is our practice and intention to re-invest the earnings of our non-U.S. subsidiaries in those operations. We have not, nor do we anticipate the need to, repatriate funds to the United States to satisfy domestic liquidity needs arising in the ordinary course of business.
In May 2018, the Board authorized us to repurchase up to $300.0 million of our common stock under our share repurchase program. As of June 30, 2021, up to $245.0 million of common stock remained available for purchase under our program. The timing and amount of share repurchases, if any, will be determined based on market conditions, limitations under the Amended Credit Agreement, share price, available cash and other factors, and the share repurchase program may be terminated at any time. Repurchases will be made in compliance with SEC rules and other legal requirements and may be made, in part, under a Rule 10b5-1 plan, which permits share repurchases when we might otherwise be precluded from doing so.
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Contractual Obligations and Commitments
Our contractual obligations and commitments as of June 30, 2021 did not materially change from the amounts set forth in our 2020 Annual Report on Form 10-K, except as disclosed in Item 1, Note 5, Financing Arrangements and Note 6, Commitments and Contingencies.
Off-Balance Sheet Arrangements
We did not have any off-balance sheet arrangements as of June 30, 2021.
Critical Accounting Policies and Estimates
The preparation of condensed consolidated financial statements requires management to make estimates and assumptions that affect the reported amounts and classifications of assets and liabilities, revenue and expenses, and related disclosure of contingent liabilities. Management bases its estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates.
Management's Discussion and Analysis of Financial Condition and Results of Operations is based upon our condensed consolidated financial statements, which have been prepared in accordance with U.S. GAAP. Our significant accounting policies are discussed in Part II, Item 8, Note 2, Summary of Significant Accounting Policies in our Annual Report on Form 10-K for the year ended December 31, 2020. In addition, refer to the critical accounting policies and estimates under Part II, Item 7, Management's Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the year ended December 31, 2020.
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Recently Issued Accounting Standards
In October 2020, the FASB issued ASU 2020-10, Codification Improvements. This ASU amends a variety of Topics, including presentation and disclosures of financial statements, interim reporting, accounting changes and error corrections. This ASU will be effective for annual reporting periods beginning after December 15, 2021 and interim periods within those annual periods beginning after December 15, 2022 and early adoption is permitted. We are still assessing the impact of ASU 2020-10 on our condensed consolidated financial statements.
There are no other accounting standards that have been issued but not yet adopted that are expected to have a material impact on our condensed consolidated financial statements.
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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
We have operations both within the United States and internationally, and we are exposed to market risks in the ordinary course of our business, including the effect of foreign currency fluctuations, interest rate changes and inflation. Information relating to quantitative and qualitative disclosures about these market risks is set forth below.
Foreign Currency Exchange Risk
We transact business in various foreign currencies other than the U.S. dollar, principally the Euro, British pound sterling, Canadian dollar and Australian dollar, which exposes us to foreign currency risk. For the three and six months ended June 30, 2021, we derived approximately 39.5% and 41.9% of our revenue from our International segment. Revenue and related expenses generated from our international operations are generally denominated in the local currencies of the corresponding countries. The functional currencies of our subsidiaries that either operate or support these markets are generally the same as the corresponding local currencies. However, the results of operations of, and certain of our intercompany balances associated with, our international operations are exposed to foreign currency exchange rate fluctuations. Upon consolidation, as exchange rates vary, our revenue and other operating results may differ materially from expectations, and we may record significant gains or losses on the re-measurement of intercompany balances.
We assess our foreign currency exchange risk based on hypothetical changes in rates utilizing a sensitivity analysis that measures the potential impact on working capital based on a 10% change (increase and decrease) in currency rates. We use a current market pricing model to assess the changes in the value of the U.S. dollar on foreign currency denominated monetary assets and liabilities. The primary assumption used in this model is a hypothetical 10% weakening or strengthening of the U.S. dollar against those currency exposures as of June 30, 2021 and December 31, 2020.
As of June 30, 2021, our net working capital deficit (defined as current assets less current liabilities) from subsidiaries that are subject to foreign currency translation risk was $140.7 million. The potential increase in this working capital deficit from a hypothetical 10% adverse change in quoted foreign currency exchange rates would be $14.1 million. This compares with an $11.4 million working capital surplus subject to foreign currency exposure as of December 31, 2020, for which a 10% adverse change would have resulted in a potential decrease in this working capital surplus of $1.1 million.
Interest Rate Risk
Our cash balance as of June 30, 2021 consists of bank deposits and government money market funds, so exposure to market risk for changes in interest rates is limited. In March and April 2021, we issued convertible notes with an aggregate principal amount of $230.0 million. See Item 1, Note 5, Financing Arrangements. The convertible notes bear interest at a fixed rate, so we have no financial statement impact from changes in interest rates. However, changes in market interest rates impact the fair value of the convertible notes along with other variables such as our credit spreads and the market price and volatility of our common stock. Our Amended Credit Agreement provides for aggregate principal borrowings of up to $225.0 million. As of June 30, 2021, we had $100.0 million of borrowings outstanding and $23.5 million of outstanding letters of credit under the Amended Credit Agreement. See Item 2, Liquidity and Capital Resources, for additional information. Because borrowings under the Amended Credit Agreement bear interest at a variable rate, we are exposed to market risk relating to changes in interest rates if we borrow under the Amended Credit Agreement. We have $109.4 million of lease obligations as of June 30, 2021. Interest rates on existing leases typically do not change unless there is a modification to a lease agreement and as such, we do not believe that the interest rate risk on the lease obligations is significant.
Impact of Inflation
We believe that our results of operations are not materially impacted by moderate changes in the inflation rate. Inflation and changing prices did not have a material effect on our business, financial condition or results of operations for the three and six months ended June 30, 2021.
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ITEM 4. CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
Our management, with the participation of our Chief Executive Officer and our Chief Financial Officer, has evaluated the effectiveness of the design and operation of our disclosure controls and procedures pursuant to Rule 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the Exchange Act), as of the end of the period covered by this Quarterly Report on Form 10-Q.
Based on this evaluation, our management concluded that, as of June 30, 2021, our disclosure controls and procedures are effective to provide reasonable assurance that information we are required to disclose in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission's rules and forms, and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.
Changes in Internal Control over Financial Reporting
There was no change in our internal control over financial reporting identified in connection with the evaluation required by Rule 13a-15(d) and 15d-15(d) of the Exchange Act that occurred during the quarter ended June 30, 2021 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting. As a result of the COVID-19 pandemic, a majority of our employees have been working remotely. We have not identified any material changes to our internal controls over financial reporting as a result of COVID-19 or related changes to our working environment. We are continually monitoring and assessing the impact the COVID-19 pandemic and related restrictions have on our own internal controls to minimize the effect on their design and operating effectiveness.
Limitations on Effectiveness of Controls and Procedures
In designing and evaluating the disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives. In addition, the design of disclosure controls and procedures must reflect the fact that there are resource constraints and that management is required to apply its judgment in evaluating the benefits of possible controls and procedures relative to their costs.
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PART II. OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
For a description of our material pending legal proceedings, please see Item 1, Note 6, Commitments and Contingencies, to our condensed consolidated financial statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q.
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ITEM 1A. RISK FACTORS
There have been no material changes from the risk factors previously disclosed in Part I, Item 1A, Risk Factors of our Annual Report on Form 10-K for the year ended December 31, 2020, and Part II, Item 1A, Risk Factors of our Quarterly Report on Form 10-Q for the quarter ended March 31, 2021, except as supplemented and updated below:
Risks Related to Technology and Cybersecurity
We rely on email, Internet search engines and mobile application marketplaces to drive traffic to our marketplace.
The traffic to our websites and mobile applications, including from consumers responding to our emails and SEO, has declined in recent years. As such, we must focus on diversifying our sources of traffic, including by developing sources of traffic in addition to email and SEO and optimizing the efficiency of our marketing spending. If we are not able to diversify our sources of traffic and acquire and retain customers efficiently, our business and results of operations could be adversely affected.
Email continues to be a significant source of organic traffic for us. If email providers or Internet service providers implement new or more restrictive email or content delivery or accessibility policies, including with respect to net neutrality, it may become more difficult to deliver emails to our customers or for customers to access our site and services. For example, certain email providers, including Google, categorize our emails as "promotional," and these emails are directed to an alternate, and less readily accessible, section of a customer's inbox. If email providers materially limit or halt the delivery of our emails, or if we fail to deliver emails to customers in a manner compatible with email providers’ email handling or authentication technologies, our ability to contact customers through email could be significantly restricted. In addition, if we are placed on "spam" lists or lists of entities that have been involved in sending unwanted, unsolicited emails, our operating results and financial condition could be substantially harmed.
We also rely heavily on Internet search engines to generate traffic to our websites, principally through SEM and SEO. The number of consumers we attract from search engines to our platform is due in large part to how and where information from, and links to, our websites are displayed on search engine results pages. The display, including rankings, of search results can be affected by a number of factors, many of which are not in our control and may change at any time. Search engines frequently update and change the logic that determines the placement and display of the results of a user’s search, such that the purchased or algorithmic placement of links to our websites can be negatively affected. In addition, a search engine could, for competitive or other purposes, alter its search algorithms or results causing our websites to place lower in search query results. If a major Internet search engine changes its algorithms in a manner that negatively affects the search engine ranking it could create additional traffic headwinds for us and negatively affect our results of operations.
Furthermore, web browser providers have implemented and may continue to implement changes in their browsers. For example, Google has indicated it intends to further restrict the use of third-party cookies in its Chrome browser, consistent with similar actions taken by the owners of other browsers. Such actions may adversely impact our ability to successfully drive traffic to our marketplace.
We also rely on mobile marketplace operators (i.e., app store operators) to drive downloads of our mobile application. If any mobile marketplace operator determines that our mobile application is non-compliant with its vendor policies, the operator may revoke our rights to distribute through its marketplace or refuse to permit a mobile application update at any time. These operators may also change their mobile application marketplaces or mobile operating systems in a way that negatively affects the prominence of, effectiveness of, or ease with which users can access, our mobile application. For example, Apple recently made a change to iOS 14 and its App Tracking Transparency policy, which now requires apps to get a user’s opt-in permission before tracking or sharing the user’s data across apps or websites owned by companies other than the app’s owner. Such actions may adversely impact our ability to drive traffic to our mobile application, the ability of customers to access our offerings through mobile devices and the effectiveness of our marketing, any of which could have a negative impact on our business and results of operations.
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We may be subject to breaches of our information technology systems, which could harm our relationships with our customers, merchants and third-party business partners, subject us to negative publicity and litigation, and cause substantial harm to our business or brand.
In operating a global online business, we and our third-party service providers maintain significant proprietary information and manage large amounts of personal data and confidential information about our employees, customers and merchants. We and such service providers are at constant risk of cyber-attacks or cyber intrusions via the Internet, computer viruses, break-ins, malware, ransomware, phishing attacks, hacking, denial-of-service attacks or other attacks and similar disruptions from the unauthorized use of or access to computer systems (including from internal and external sources). These types of incidents continue to be prevalent and pervasive across industries, including in our industry, and such attacks on our systems have occurred in the past and are expected to occur in the future. In addition, we expect the sophistication of the perpetrators of these attacks to continue to expand and could include nation-state actors. Further, we believe that we are a compelling target for such attacks as a result of the high profile of our brand and the amount and type of information we maintain relating to our customers and merchants. Any such incident could lead to interruptions, delays or website outages, causing loss of critical data or the unauthorized disclosure or use of personally identifiable or other confidential information. Further, third party service providers we utilize in our operations could be targeted by such cyber attacks, which could indirectly impact our business, by way of similar adverse consequences to a direct attack depending on the type of service.
Any failure to prevent or mitigate cybersecurity breaches or other improper access to, or disclosure of, our data or confidential information, including non-public financial information, could result in the loss or misuse of such data or information, negatively impacting customers’, merchants’ and third-party business partners' confidence in the security of our services and potentially resulting in significant customer or merchant attrition, a decline in customer purchase frequency, litigation and/or regulatory investigations, and/or damage to our brand and reputation.
Our risk and exposure to these matters remains heightened because of, among other things, the evolving nature of these threats, our prominent size and scale, the large number of transactions that we process, our geographic footprint and international presence, the complexity of our systems, our number of employees, the jurisdictions in which we operate and the various and evolving laws and regulatory schemes governing data and data protection applicable to us, the extent to which our current systems, controls, processes and practices permit us to detect, log and monitor security events, our use of cloud based technologies and the outsourcing of some of our business operations.
Although cybersecurity and the continued development and enhancement of our controls, processes and practices designed to protect our systems, computers, software, data and networks from attack, damage or unauthorized access are a high priority for us, our activities and investment may not be deployed quickly enough or successfully protect our systems against all vulnerabilities, including technologies developed to bypass our security measures or zero day vulnerabilities. In addition, outside parties may attempt to fraudulently induce employees, merchants or customers to disclose access credentials or other sensitive information in order to gain access to our systems and networks. We also may be subject to additional vulnerabilities as we utilize third parties to provide various services for our operations (e.g., cloud services) and integrate the systems, computers, software and data of acquired businesses and third-party business partners into our networks and separate the systems, computers, software and data of disposed businesses from our networks.
We maintain a cybersecurity risk management program that is overseen by our Vice President, Information Security, who reports directly to our Chief Technology Officer. Our Vice President, Information Security regularly reports to the Audit Committee on the state of our cybersecurity program and provides updates on cybersecurity matters. We also conduct an annual cybersecurity review with our Board of Directors. As part of our cybersecurity risk management program, we employ security practices to protect and maintain the systems located at our data centers and hosting providers, invest in intrusion, anomaly, and vulnerability detection tools and engage third-party security firms to test the security of our websites and systems. In addition, we regularly evaluate and assess our systems and the controls, processes and practices to protect those systems and also conduct penetration testing against our own system. The evaluations, assessments and testing identify areas of potential weakness in, and suggested improvements to, the maturity of our systems, processes, and risk management framework as well as vulnerabilities in those systems, processes, and risk management framework that could be attacked and exploited to access and acquire proprietary and confidential information, including information about our customers and merchants. There are no assurances that our cybersecurity risk mitigation
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program or actions and investments to improve the maturity of our systems, processes and risk management framework or remediate vulnerabilities will be sufficient or completed quickly enough to prevent or limit the impact of any cyber intrusion or related attack. In addition, in the future we may be required to expend significant additional resources to modify or enhance our protective measures, controls and systems or to improve the maturity of our systems, processes and risk management framework, or investigate or remediate any information security vulnerabilities. These improvements, modifications and enhancements may take significant time to implement. Further, the sophistication of potential attacks or the capabilities of our systems and processes may not permit us to detect the occurrence of cyber incidents until significant data loss has occurred. Moreover, because the techniques used to gain access to or sabotage systems often are not recognized until launched against a target, we may be unable to anticipate the methods necessary to defend against these types of attacks and we cannot predict the extent, frequency or impact these problems may have on us. Any actual breach, the perceived threat of a breach or a perceived breach, could cause our customers, merchants and payment card processors to cease doing business with us or do business with us less frequently, subject us to lawsuits (including claims for damages), investigations, regulatory fines or other action or liability or damage to our brand and reputation, which would harm our business, financial condition and results of operations.
Risks Related to Our Capital Structure
Our access to capital and ability to raise capital in the future may be limited, which could prevent us from growing, and our existing credit agreement could restrict our business activities.
We may need additional capital in the future and to seek additional financing or covenant relief. Any such financing may not be available on acceptable terms, or at all, and our failure to raise capital when needed could harm our business. We have outstanding $230.0 million in aggregate principal amount of 1.125% convertible senior notes (the "2026 Notes"). In addition, we are party to a $225.0 million amended and restated credit agreement with JPMorgan Chase Bank, N.A., as administrative agent, dated as of May 14, 2019, as amended (the "Amended Credit Agreement"), which matures in May 2024. The 2026 Notes mature in March 2026.
The Amended Credit Agreement contains financial and other covenants that may restrict our business activities or our ability to execute our strategic objectives. Due to the impact of COVID-19 on our business, we entered into amendments to the Amended Credit Agreement to provide, among other things, covenant relief through the fourth quarter of 2021, and we may need to seek additional relief in the future depending on the timing and volatility of the recovery of our business from the ongoing COVID-19 pandemic. Failure to comply with the covenants contained in our Amended Credit Agreement (if not waived or further amended) could give rise to an event of default and, if not cured, entitle the lenders to accelerate the indebtedness outstanding thereunder and terminate our ability to borrow in the future under the Amended Credit Agreement. Further, acceleration of indebtedness under the Amended Credit Agreement could result in an event of default under the indenture (the "Indenture") governing our 2026 Notes. Any termination of our ability to borrow or event of default under our Amended Credit Agreement would have a material adverse impact on our liquidity.
Additionally, other general economic conditions and our future operating performance, could ultimately limit our access to funding under our Amended Credit Agreement. Furthermore, additional equity financing may dilute the interests of our common stockholders, and debt financing, if available, may involve restrictive covenants that could further restrict our business activities or our ability to execute our strategic objectives and could reduce our profitability. If we cannot access the full capacity of our credit facility or raise or borrow funds on acceptable terms or at all, it could adversely affect our liquidity, and we may not be able to grow our business or respond to competitive pressures.
We may not have the ability to raise the funds necessary to settle conversions of the 2026 Notes in cash, to repurchase the 2026 Notes upon a fundamental change or to repay the 2026 Notes in cash at their maturity (if not earlier converted, redeemed or repurchased), and our current and future debt may contain limitations on our ability to pay cash upon conversions of the 2026 Notes or at their maturity or to repurchase the notes.
Holders of the 2026 Notes will have the right to require us to repurchase all or a portion of their 2026 Notes upon the occurrence of a fundamental change before the maturity date at a repurchase price equal to 100% of the principal amount of the 2026 Notes to be repurchased, plus accrued and unpaid interest, if any. In addition, upon conversion of the 2026 Notes, unless we elect to deliver solely shares of our common stock to settle such conversion (other than paying cash in lieu of delivering any fractional share), we will be required to
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make cash payments in respect of the 2026 Notes being converted. Moreover, we will be required to repay the 2026 Notes in cash at their maturity unless earlier converted, redeemed or repurchased. However, we may not have enough available cash or be able to obtain financing at the time we are required to make repurchases of the 2026 Notes surrendered therefor or pay cash with respect to the 2026 Notes being converted or at their maturity.
In addition, our ability to repurchase the 2026 Notes or to pay cash upon conversions of the 2026 Notes or at their maturity may be limited by law, regulatory authority or agreements governing our future indebtedness. Our failure to repurchase the 2026 Notes at a time when the repurchase is required by the Indenture governing the 2026 Notes or to pay cash upon conversions of the 2026 Notes or at their maturity as required by the Indenture would constitute a default under the Indenture. A default under the Indenture governing the 2026 Notes could also lead to a default under agreements governing our existing and future indebtedness, including our Amended Credit Agreement. Moreover, the occurrence of a fundamental change under the Indenture governing the 2026 Notes could constitute an event of default under our Amended Credit Agreement or any other such future agreement. If the payment of the related indebtedness were to be accelerated after any applicable notice or grace periods, we may not have sufficient funds to repay such indebtedness and repurchase the 2026 Notes or pay cash with respect to the 2026 Notes being converted or at maturity of the 2026 Notes.
The terms of the 2026 Notes could delay or prevent an attempt to take over our Company.
The terms of the 2026 Notes require us to repurchase the 2026 Notes in the event of a fundamental change. A takeover of our Company would constitute a fundamental change. This could have the effect of delaying or preventing a takeover of our Company that may otherwise be beneficial to our stockholders.
The conditional conversion feature of the 2026 Notes, if triggered, may adversely affect our financial condition and operating results.
In the event the conditional conversion feature of the 2026 Notes is triggered, holders of the 2026 Notes will be entitled to convert their 2026 Notes at any time during specified periods at their option. If one or more holders elect to convert their 2026 Notes, unless we elect to satisfy our conversion obligation by delivering solely shares of our common stock (other than paying cash in lieu of delivering any fractional share), we would be required to settle a portion or all of our conversion obligation in cash, which could adversely affect our liquidity. In addition, even if holders of the 2026 Notes do not elect to convert their 2026 Notes, we could be required under applicable accounting rules to reclassify all or a portion of the outstanding principal of the 2026 Notes, as a current rather than long-term liability, which would result in a material reduction of our net working capital.
Risks Related to Ownership of Our Common Stock
The capped call transactions may affect the value of our 2026 Notes and our common stock.
In connection with the issuance of the 2026 Notes, we entered into capped call transactions. The capped call transactions cover, subject to customary adjustments, the number of shares of our common stock that initially underlie the 2026 Notes. The capped call transactions are expected to offset the potential dilution to our common stock as a result of conversion of the 2026 Notes and/or offset any cash payments we are required to make in excess of the principal amount of the converted 2026 Notes, as the case may be, with such reduction and/or offset subject to a cap. In connection with establishing their initial hedges of the capped call transactions, the option counterparties or their respective affiliates may have purchased shares of common stock and/or entered into various derivative transactions with respect to our common stock, including with certain investors in the 2026 Notes.
In addition, the counterparties or their respective affiliates may modify their hedge positions in the future by entering into or unwinding various derivatives with respect to our common stock and/or purchasing or selling our common stock or other securities of ours in secondary market transactions prior to the maturity of the 2026 Notes. They are likely to do so on each exercise date for the capped call transactions, which are expected to occur during each 20 trading day period beginning on the 21st scheduled trading day prior to the maturity date of the 2026 Notes, or following any termination of any portion of the capped call transactions in connection with any repurchase, redemption or early conversion of the 2026 Notes. This activity could also cause or prevent an increase or decrease in the price of our common stock or the 2026 Notes, which could affect holders’ ability to convert the 2026 Notes, and, to the extent the activity occurs during any observation period related to a conversion of the 2026 Notes, it could affect the amount and value of the consideration that holders will receive
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upon conversion of the 2026 Notes. The potential effect, if any, of these transactions on the price of our common stock or the 2026 Notes will depend in part on market conditions and cannot be ascertained at this time. Any of these activities could adversely affect the value of our common stock.
We are subject to counterparty risk with respect to the capped call transactions.
The counterparties to the capped call transactions are financial institutions, and we will be subject to the risk that one or more of the option counterparties may default, fail to perform or may exercise certain termination rights under the capped call transactions. Our exposure to the credit risk of the option counterparties will not be secured by any collateral.
Global economic conditions have in the past resulted in the actual or perceived failure of financial difficulties of many financial institutions. If a counterparty to the capped call transactions becomes subject to insolvency proceedings, we will become an unsecured creditor in those proceedings with a claim equal to our exposure at the time under such transactions. Our exposure will depend on many factors but, generally, our exposure will increase if the market price or the volatility of our common stock increases. In addition, upon a default or other failure to perform, or a termination of obligations by a counterparty, the counterparty may fail to deliver the shares of common stock required to be delivered to us under the capped call transactions and we may suffer adverse tax consequences or experience more dilution than we currently anticipate with respect to our common stock. We can provide no assurances as to the financial stability or viability of the counterparties.
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ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Recent Sales of Unregistered Securities
During the three months ended June 30, 2021, we did not issue any unregistered equity securities.
Issuer Purchases of Equity Securities
In May 2018, the Board authorized us to repurchase up to $300.0 million of our common stock under our share repurchase program. As of June 30, 2021, up to $245.0 million of common stock remained available for purchase under our program. The timing and amount of share repurchases, if any, will be determined based on market conditions, limitations under the Amended Credit Agreement, share price, available cash and other factors, and the share repurchase program may be terminated at any time. We will fund the repurchases, if any, through cash on hand, future cash flows and borrowings under our credit facility. Repurchases will be made in compliance with SEC rules and other legal requirements and may be made in part under a Rule 10b5-1 plan, which permits share repurchases when we might otherwise be precluded from doing so. See Item 1, Note 7, Stockholders' Equity and Compensation Arrangements, for additional information regarding our share repurchase program.
The following table provides information about purchases of shares of our common stock during the three months ended June 30, 2021 related to shares withheld upon vesting of restricted stock units for minimum tax withholding obligations:

Date |  | Total Number of Shares Purchased (1) |  | Average Price Paid Per Share |  | Total Number of Shares Purchased as Part of Publicly Announced Program |  | Maximum Number (or Approximate Dollar Value) of Shares that May Yet Be Purchased Under Program
April 1-30, 2021 |  | 45,134 |  |  | $ | 49.83 |  |  | — |  |  | — |
May 1-31, 2021 |  | 160,854 |  |  | 44.71 |  |  | — |  |  | — |
June 1-30, 2021 |  | 48,478 |  |  | 45.30 |  |  | — |  |  | — |
Total |  | 254,466 |  |  | $ | 45.73 |  |  | — |  |  | — |

(1)Total number of shares delivered to us by employees to satisfy the mandatory tax withholding requirement upon vesting of stock-based compensation awards.
ITEM 5. OTHER INFORMATION
None.
ITEM 6. EXHIBITS

Exhibit Number |  | Description |
10.1 |  | Form of Unwind Agreement (incorporated by reference to the Company's Current Report on Form 8-K filed on May 17, 2021) |
31.1 |  | Certification of Chief Executive Officer pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 |
31.2 |  | Certification of Chief Financial Officer pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 |
32.1 |  | Certifications of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 |
101.INS ** |  | XBRL Instance Document |
101.SCH |  | XBRL Taxonomy Extension Schema Document |
101.CAL |  | XBRL Taxonomy Extension Calculation Linkbase Document |
101.DEF |  | XBRL Taxonomy Extension Definition Linkbase Document |
101.LAB |  | XBRL Taxonomy Extension Label Linkbase Document |
101.PRE |  | XBRL Taxonomy Extension Presentation Linkbase Document |
104 ** |  | Cover Page Interactive Data File |

_____________________________________
** The XBRL Instance Document and Cover Page Interactive Data File do not appear in the Interactive Data File because their XBRL tags are embedded within the Inline XBRL document
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SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized on this 5th day of August 2021.

GROUPON, INC.
By: |  | /s/ Melissa Thomas
|  | Name: | Melissa Thomas
|  | Title: | Chief Financial Officer

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