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REVENUE RECOGNITION (Tables) | 12 Months Ended
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Dec. 31, 2021
Revenue from Contract with Customer [Abstract] |
Schedule of Liability for Customer Credits | The following table summarizes the activity in the liability for customer credits for the years ended December 31, 2021 and 2020 (in thousands):
| Customer Credits
Balance as of December 31, 2019 | $ | 13,764 |
Credits issued | 213,826 |
Credits redeemed (1) | (147,096) |
Breakage revenue recognized (2) | (21,364) |
Foreign currency translation | 1,876 |
Balance as of December 31, 2020 | $ | 61,006 |
Credits issued | 217,407 |
Credits redeemed (1) | (178,720) |
Breakage revenue recognized (2) | (41,800) |
Foreign currency translation | (1,335) |
Balance as of December 31, 2021 | $ | 56,558 |
(1)Historically, customer credits have primarily been used within one year of issuance; however, usage patterns have been impacted from changes in customer behavior due to COVID-19. (2)The increase in our breakage revenue recognized is largely due to a change in estimate due to lower customer usage patterns since the onset of COVID-19.
Schedule of Expected Credit Losses on Accounts Receivable | The following table summarizes the activity in the allowance for expected credit losses on accounts receivables for the year ended December 31, 2021 (in thousands):
| Allowance for Expected Credit Losses
Balance as of December 31, 2019 | $ | 3,693 |
Change in provision | 9,631 |
Write-offs | (3,315) |
Foreign currency translation | (253) |
Balance as of December 31, 2020 | $ | 9,756 |
Change in provision | (28) |
Write-offs | (1,875) |
Foreign currency translation | 121 |
Balance as of December 31, 2021 | $ | 7,974 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 10 -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130551-203045 + Details
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