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SEGMENT INFORMATION (Tables)

9 Months Ended

Sep. 30, 2022

Segment Reporting [Abstract]

Schedule of Revenue by Reportable Segment

The following table summarizes revenue by reportable segment and category for the three and nine months ended September 30, 2022 and 2021 (in thousands):    

			Three Months Ended September 30,												Nine Months Ended September 30,
			2022						2021						2022						2021
North America
Service revenue:
Local			$	97,843					$	129,131					$	296,233					$	394,358
Goods			5,978						9,189						20,476						37,266
Travel			4,065						4,791						13,465						18,893
Total service revenue			107,886						143,111						330,174						450,517
Product revenue - Goods			—						—						—						626
Total North America revenue (1)			107,886						143,111						330,174						451,143
International
Service revenue:
Local			30,089						46,071						95,350						109,589
Goods			4,459						5,879						16,986						9,429
Travel			1,956						3,915						8,416						8,226
Total service revenue			36,504						55,865						120,752						127,244
Product revenue - Goods			—						15,195						—						165,559
Total International revenue (1)			$	36,504					$	71,060					$	120,752					$	292,803

(1)North America includes revenue from the United States of $105.0 million and $140.2 million for the three months ended September 30, 2022 and 2021, and $323.9 million and $444.2 million for the nine months ended September 30, 2022 and 2021. International includes revenue from the United Kingdom of $21.4 million and $100.4 million for the three and nine months ended September 30, 2021. There were no other individual countries that represented more than 10% of consolidated total revenue for the three and nine months ended September 30, 2022 and 2021. Revenue is attributed to individual countries based on the location of the customer.

Schedule of Cost of Revenue by Segment and Category

The following table summarizes cost of revenue by reportable segment and category for the three and nine months ended September 30, 2022 and 2021 (in thousands):

			Three Months Ended September 30,												Nine Months Ended September 30,
			2022						2021						2022						2021
North America
Service cost of revenue:
Local			$	13,388					$	13,947					$	40,428					$	41,927
Goods			1,142						1,325						3,849						5,577
Travel			1,008						1,029						3,399						3,801
Total service cost of revenue			15,538						16,301						47,676						51,305
Product cost of revenue - Goods			—						—						—						458
Total North America cost of revenue			15,538						16,301						47,676						51,763
International
Service cost of revenue:
Local			2,674						2,195						7,946						6,094
Goods			125						292						521						537
Travel			331						339						1,088						783
Total service cost of revenue			3,130						2,826						9,555						7,414
Product cost of revenue - Goods			—						13,605						—						142,404
Total International cost of revenue			$	3,130					$	16,431					$	9,555					$	149,818

Schedule of Operating Income by Reportable Segment

The following table summarizes contribution profit by reportable segment for the three and nine months ended September 30, 2022 and 2021 (in thousands):

			Three Months Ended September 30,												Nine Months Ended September 30,
			2022						2021						2022						2021
North America
Revenue			$	107,886					$	143,111					$	330,174					$	451,143
Cost of revenue			15,538						16,301						47,676						51,763
Marketing			26,376						38,302						73,996						94,247
Contribution profit			65,972						88,508						208,502						305,133
International
Revenue			36,504						71,060						120,752						292,803
Cost of revenue			3,130						16,431						9,555						149,818
Marketing			11,521						14,857						32,689						36,298
Contribution profit			21,853						39,772						78,508						106,687
Consolidated
Revenue			144,390						214,171						450,926						743,946
Cost of revenue			18,668						32,732						57,231						201,581
Marketing			37,897						53,159						106,685						130,545
Contribution profit			87,825						128,280						287,010						411,820
Selling, general and administrative			119,243						119,494						369,601						384,606
Goodwill impairment			—						—						35,424						—
Long-lived asset impairment			—						—						8,811						—
Restructuring and related charges			4,912						12,483						8,163						34,150
Income (loss) from operations			$	(36,330)					$	(3,697)					$	(134,989)					$	(6,936)

Schedule of Total Assets by Segment

The following table summarizes total assets by reportable segment as of September 30, 2022 and December 31, 2021 (in thousands):

			September 30, 2022						December 31, 2021
Total assets:
North America (1)			$	763,838					$	964,523
International (1)			125,133						193,358
Consolidated total assets			$	888,971					$	1,157,881

(1)North America contains assets from the United States of $751.7 million and $951.8 million as of September 30, 2022 and December 31, 2021. International contained assets from the United Kingdom of $126.0 million as of December 31, 2021. There were no other individual countries that represented more than 10% of consolidated total assets as of September 30, 2022 and December 31, 2021.

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