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REVENUE RECOGNITION
 12 Months Ended
Dec. 31, 2022
Revenue from Contract with Customer [Abstract]  
REVENUE RECOGNITION REVENUE RECOGNITION
See Note 18, Segment Information, for revenue summarized by reportable segment and category.
Contract Balances
Our deferred revenue relates to gift card revenue and is recognized upon customer redemption. For prior periods, deferred revenue also included product sales and was recognized as the products were delivered to customers, generally within two weeks following the balance sheet date. Our deferred revenue was $1.6 million as of December 31, 2022. As of December 31, 2021 and 2020, our deferred revenue was $3.5 million and $11.2 million, all of which was recognized during the years ended December 31, 2022 and 2021, respectively.
Customer Credits
The following table summarizes the activity in the liability for customer credits for the years ended December 31, 2022 and 2021 (in thousands):
Customer Credits
Balance as of December 31, 2020$61,006 
Credits issued217,407 
Credits redeemed (1)
(178,720)
Breakage revenue recognized (2)
(41,800)
Foreign currency translation(1,335)
Balance as of December 31, 2021$56,558 
Credits issued134,317 
Credits redeemed (1)
(128,247)
Breakage revenue recognized
(25,802)
Foreign currency translation(606)
Balance as of December 31, 2022$36,220 
(1)Historically, customer credits have primarily been used within one year of issuance; however, usage patterns were impacted from changes in customer behavior due to COVID-19.
(2)The increase in our breakage revenue recognized was largely due to a change in estimate due to lower customer usage patterns from COVID-19.
Cost of Obtaining Contracts
Deferred contract acquisition costs are presented in Prepaid expenses and other current assets and Other non-current assets on the Consolidated Balance Sheets. As of December 31, 2022 and 2021, deferred contract acquisition costs were $5.9 million and $8.0 million.

The amortization of deferred contract acquisition costs is classified within Selling, general and administrative expense in the Consolidated Statements of Operations. For the years ended December 31, 2022, 2021 and 2020, we amortized $10.7 million, $10.5 million and $15.3 million of deferred contract acquisition costs.
Allowance for Expected Credit Losses on Accounts Receivable
The following table summarizes the activity in the allowance for expected credit losses on accounts receivables for the year ended December 31, 2022 (in thousands):
Allowance for Expected Credit Losses
Balance as of December 31, 2020$9,756 
Change in provision(28)
Write-offs(1,875)
Foreign currency translation121 
Balance as of December 31, 2021$7,974 
Change in provision(1,335)
Write-offs(1,618)
Foreign currency translation(483)
Balance as of December 31, 2022$4,538 
Variable Consideration for Unredeemed Vouchers
During the years ended December 31, 2022 and 2021, we recognized $9.1 million and $31.4 million of variable consideration from unredeemed vouchers that were sold in a prior year. During the year ended December
31, 2021, the substantial majority of vouchers sold at the onset of the COVID-19 pandemic reached expiration at redemption rates lower than our historical estimates. Although redemption rates for vouchers sold in more recent periods have improved, the impact of macroeconomic conditions on redemption behavior in future periods is still uncertain. When actual redemptions differ from our estimates, the effects could be material to the Consolidated Financial Statements.