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RESTRUCTURING AND RELATED CHARGES (Tables)
12 Months Ended
Dec. 31, 2023
Restructuring and Related Activities [Abstract]  
Schedule of Restructuring Costs by Segment
The following tables summarize activity by segment related to the 2022 Restructuring Plan for the years ended December 31, 2023 and 2022 (in thousands):
Year Ended December 31, 2023
Employee Severance and Benefit Costs (Credits)(1)
Other Exit CostsTotal Restructuring Charges (Credits)
North America$5,477 $938 $6,415 
International5,385 — 5,385 
Consolidated$10,862 $938 $11,800 

(1)The employee severance and benefits costs for the year ended December 31, 2023 are related to the termination of approximately 470 employees.
Year Ended December 31, 2022
Employee Severance and Benefit Costs (Credits)(1)
Other Exit CostsTotal Restructuring Charges (Credits)
North America$8,024 $161 $8,185 
International1,464 — 1,464 
Consolidated$9,488 $161 $9,649 
(1)The employee severance and benefits costs for the year ended December 31, 2022 are related to the termination of approximately 380 employees.
The following tables summarize activity by segment related to the 2020 Restructuring Plan for the years ended December 31, 2023, 2022 and 2021 (in thousands):
Year Ended December 31, 2023
Employee Severance and Benefit Costs (Credits)
Legal and Advisory Costs (Credits)
Property, Equipment and Software Impairments
Lease-related Charges (Credits)
Total Restructuring Charges (Credits)
North America$102 $$— $(2,254)$(2,143)
International(2,890)10 — 1,229 (1,651)
Consolidated$(2,788)$19 $— $(1,025)$(3,794)
Year Ended December 31, 2022
Employee Severance and Benefit Costs (Credits)
Legal and Advisory Costs (Credits)
Property, Equipment and Software ImpairmentsRight-of-Use Asset Impairments and Lease-related Charges (Credits)Total Restructuring Charges (Credits)
North America$$155 $— $418 $574 
International(95)92 — 2,130 2,127 
Consolidated$(94)$247 $— $2,548 $2,701 
Year Ended December 31, 2021
Employee Severance and Benefit Costs (Credits)
Legal and Advisory Costs (Credits)
Property, Equipment and Software ImpairmentsRight-of-Use Asset Impairments and Lease-related Charges (Credits)Total Restructuring Charges (Credits)
North America$458 $1,696 $602 $7,278 $10,034 
International28,345 681 268 2,567 31,861 
Consolidated$28,803 $2,377 $870 $9,845 $41,895 
Schedule of Restructuring Liability
The following table summarizes restructuring liability activity for the years ended December 31, 2023 and 2022 for the 2022 Restructuring Plan (in thousands):
Employee Severance and Benefit CostsOther Exit CostsTotal
Balance as of December 31, 2021
$— $— $— 
Charges payable in cash9,488 161 9,649 
Cash payments(9,315)(161)(9,476)
Foreign currency translation— 
Balance as of December 31, 2022
$175 $— $175 
Charges payable in cash10,862 938 11,800 
Cash payments(10,602)(894)(11,496)
Foreign currency translation109 — 109 
Balance as of December 31, 2023 (1)
$544 $44 $588 
(1)Substantially all of the remaining cash payments for costs related to the 2022 Restructuring Plan are expected to be disbursed by the end of 2024.
The following table summarizes restructuring liability activity for the years ended December 31, 2023 and 2022 for the 2020 Restructuring Plan (in thousands):
Employee Severance and Benefit CostsOther Exit CostsTotal
Balance as of December 31, 2021
$11,038 $311 $11,349 
Charges payable in cash(94)247 153 
Cash payments(6,096)(212)(6,308)
Foreign currency translation(542)(45)(587)
Balance as of December 31, 2022$4,306 $301 $4,607 
Charges payable in cash and changes in estimate (1)
(2,788)19 (2,769)
Cash payments(727)(113)(840)
Foreign currency translation48 55 
Balance as of December 31, 2023 (2)
$839 $214 $1,053 
(1)The credit recorded during the year ended December 31, 2023 primarily relates to the release of our estimated accrual for certain severance benefits upon expiration of the eligible payout period
(2)Substantially all of the cash payments for the 2020 Restructuring Plan costs have been disbursed