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PROPERTY, EQUIPMENT AND SOFTWARE, NET (Tables)
12 Months Ended
Dec. 31, 2024
Property, Plant and Equipment [Abstract]  
Schedule of Property, Equipment and Software, Net
The following summarizes property, equipment and software, net as of December 31, 2024 and 2023 (in thousands):
December 31,
20242023
Furniture and fixtures and other$394 $571 
Leasehold improvements (1)
1,001 19,167 
Computer hardware and purchased software4,367 5,741 
Internally-developed software (2)
267,777 295,860 
Total property, equipment and software, gross273,539 321,339 
Less: accumulated depreciation and amortization(255,712)(290,809)
Property, equipment and software, net$17,827 $30,530 
(1)The decrease in Leasehold improvements in primarily related to the expiration of our 600 West Chicago lease.
(2)The net carrying amount of Internally-developed software was $17.1 million and $28.4 million as of December 31, 2024 and 2023.
Depreciation and amortization expense on property, equipment and software is classified as follows in the accompanying Consolidated Statements of Operations for the years ended December 31, 2024, 2023 and 2022 (in thousands):
Year Ended December 31,
202420232022
Cost of revenue
$13,760 $25,024 $32,554 
Selling, general and administrative14,129 18,377 21,616 
Total$27,889 $43,401 $54,170 
The following table summarizes tangible property and equipment, net of accumulated depreciation, by geographical region as of December 31, 2024 and 2023 (in thousands):
December 31,
 20242023
United States
$344 $1,037 
Rest of the world
397 1,127 
Total tangible long-lived assets
$741 $2,164 
Schedule of Long-lived Assets Impairment Charges
The following table summarizes impairment charges for property, equipment and software by segment that are presented within Long-lived asset impairment on the Consolidated Statements of Operations for the year ended December 31, 2022 (in thousands). We did not recognize any impairment of our long-lived assets during the years ended December 31, 2024, and 2023:
Year Ended December 31, 2022
North AmericaInternationalTotal
Property, equipment and software impairment:
  Leasehold improvements$— $1,747 $1,747 
  Computer hardware— 1,498 1,498 
  Internally-developed software753 — 753 
 Other property, equipment and software, net (1)
— 491 491 
Total property, equipment and software impairment$753 $3,736 $4,489 
(1) Excludes impairment of right-of-use assets - operating leases. See Note 8, Leases, for additional information.