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SEGMENT AND GEOGRAPHICAL INFORMATION (Tables)

12 Months Ended

Dec. 31, 2024

Segment Reporting [Abstract]

Schedule of Revenue by Reportable Segment

The following table summarizes revenue by reportable segment and category for the years ended December 31, 2024, 2023 and 2022 (in thousands):

			Year Ended December 31,
			2024						2023						2022
North America
Local			$	350,876					$	346,962					$	390,449
Goods			10,990						18,436						28,785
Travel			14,206						14,554						17,035
Total North America revenue (1)			$	376,072					$	379,952					$	436,269
International
Local			$	99,333					$	111,543					$	128,295
Goods			10,929						14,961						23,742
Travel			6,223						8,454						10,779
Total International revenue (1)			$	116,485					$	134,958					$	162,816
Total revenue			$	492,557					$	514,910					$	599,085

(1)North America includes revenue from the United States of $371.3 million, $374.0 million and $428.5 million for the years ended December 31, 2024, 2023 and 2022. There were no other individual countries that represented more than 10% of consolidated total revenue for the years ended December 31, 2024, 2023 and 2022. Revenue is attributed to individual countries based on the location of the customer.

Schedule of Contribution Profit by Segment

The following table summarizes contribution profit by reportable segment and reconciles contribution profit to consolidated income (loss) before provision (benefit) for income taxes for the years ended December 31, 2024, 2023 and 2022 (in thousands):

			Year Ended December 31,
			2024						2023						2022
North America
Revenue			$	376,072					$	379,952					$	436,269
Cost of revenue
Payment processor fees			24,608						25,004						25,495
Other segment items (cost of revenue) (1)			13,300						25,955						36,620
Total cost of revenue			37,908						50,959						62,115
Marketing
Online marketing			109,996						69,403						82,257
Other segment items (marketing) (2)			3,100						3,775						21,605
Total marketing			113,096						73,178						103,862
Segment contribution profit			$	225,068					$	255,815					$	270,292
International
Revenue			$	116,485					$	134,958					$	162,816
Cost of revenue
Payment processor fees			5,902						7,415						9,215
Other segment items (cost of revenue) (1)			4,441						5,872						4,931
Total cost of revenue			10,343						13,287						14,146
Marketing
Online marketing			27,432						30,270						38,235
Other segment items (marketing) (2)			3,679						7,057						7,134
Total marketing			31,111						37,327						45,369
Segment contribution profit			$	75,031					$	84,344					$	103,301
Total
Total contribution profit for the reportable segments			$	300,099					$	340,159					$	373,593
Selling, general and administrative			295,399						350,405						481,375
Goodwill impairment			—						—						35,424
Long-lived asset impairment			—						—						12,259
Restructuring and related charges			1,066						8,006						12,350
(Gain) on sale of assets			(5,160)						—						—
Income (loss) from operations			8,794						(18,252)						(167,815)
Other income (expense), net			(39,185)						(25,174)						(24,155)
Income (loss) before provision (benefit) for income taxes			$	(30,391)					$	(43,426)					$	(191,970)

(1) Includes editorial costs, compensation expense for technology support personnel who are responsible for maintaining the infrastructure of our websites, amortization of internally-developed software relating to customer-facing applications, and web hosting.

(2) Includes offline marketing costs, such as television, compensation expense for marketing employees, and customer acquisition and activation expense.

Schedule of Tangible Property and Equipment, Depreciation and Amortization by Geographical Region

The following summarizes property, equipment and software, net as of December 31, 2024 and 2023 (in thousands):

			December 31,
			2024						2023
Furniture and fixtures and other			$	394					$	571
Leasehold improvements (1)			1,001						19,167
Computer hardware and purchased software			4,367						5,741
Internally-developed software (2)			267,777						295,860
Total property, equipment and software, gross			273,539						321,339
Less: accumulated depreciation and amortization			(255,712)						(290,809)
Property, equipment and software, net			$	17,827					$	30,530

(1)The decrease in Leasehold improvements in primarily related to the expiration of our 600 West Chicago lease.

(2)The net carrying amount of Internally-developed software was $17.1 million and $28.4 million as of December 31, 2024 and 2023.

Depreciation and amortization expense on property, equipment and software is classified as follows in the accompanying Consolidated Statements of Operations for the years ended December 31, 2024, 2023 and 2022 (in thousands):

			Year Ended December 31,
			2024						2023						2022
Cost of revenue			$	13,760					$	25,024					$	32,554
Selling, general and administrative			14,129						18,377						21,616
Total			$	27,889					$	43,401					$	54,170

The following table summarizes tangible property and equipment, net of accumulated depreciation, by geographical region as of December 31, 2024 and 2023 (in thousands):

			December 31,
			2024						2023
United States			$	344					$	1,037
Rest of the world			397						1,127
Total tangible long-lived assets			$	741					$	2,164

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Tabular disclosure of physical assets used in the normal conduct of business and not intended for resale. Includes, but is not limited to, balances by class of assets, depreciation and depletion expense and method used, including composite depreciation, and accumulated deprecation.

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