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RESTRUCTURING EXPENSE | 12 Months Ended
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Dec. 31, 2014
Restructuring and Related Activities [Abstract] |
RESTRUCTURING EXPENSE | RESTRUCTURING EXPENSE Accrued restructuring costs primarily relate to lease obligations for call center leases exited in 2010, which are expected to be completed by 2015, and severance for headcount reductions in corporate infrastructure departments. Restructuring expense and payments against liabilities are as follows (in thousands):
| Employee Termination Costs |  | Continuing Lease Obligations |  | Other |  | Total
Balance at December 31, 2011 | $ | 129 |  |  | $ | 1,207 |  |  | $ | — |  |  | $ | 1,336 |
Restructuring income | (29 | ) |  | (47 | ) |  | (70 | ) |  | (146 | )
Payments | (100 | ) |  | (254 | ) |  | 70 |  |  | (284 | )
Balance at December 31, 2012 | $ | — |  |  | $ | 906 |  |  | $ | — |  |  | $ | 906 |
Restructuring income | — |  |  | 56 |  |  | — |  |  | 56 |
Payments | — |  |  | (500 | ) |  | — |  |  | (500 | )
Balance at December 31, 2013 | $ | — |  |  | $ | 462 |  |  | $ | — |  |  | $ | 462 |
Restructuring expense | — |  |  | 13 |  |  | — |  |  | 13 |
Payments | — |  |  | (297 | ) |  | — |  |  | (297 | )
Balance at December 31, 2014 | $ | — |  |  | $ | 178 |  |  | $ | — |  |  | $ | 178 |
The Company does not expect to incur significant additional costs related to the restructuring noted above.

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- Definition The entire disclosure for restructuring and related activities. Description of restructuring activities such as exit and disposal activities, include facts and circumstances leading to the plan, the expected plan completion date, the major types of costs associated with the plan activities, total expected costs, the accrual balance at the end of the period, and the periods over which the remaining accrual will be settled. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section S99 -Paragraph 1 -Subparagraph (SAB TOPIC 5.P.3) -URI http://asc.fasb.org/extlink&oid=27011515&loc=d3e140864-122747 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Staff Accounting Bulletin (SAB) -Number Topic 5 -Section P -Subsection 3, 4 Reference 3: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section 50 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=6394359&loc=d3e17939-110869 Reference 4: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 420 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SAB TOPIC 5.P.4) -URI http://asc.fasb.org/extlink&oid=27011515&loc=d3e140904-122747 + Details
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