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Goodwill and Intangible Assets, net
3 Months Ended
Mar. 31, 2021
Goodwill and Intangible Assets Disclosure [Abstract]  
Goodwill and Intangible Assets, net Goodwill and Intangible Assets, net
The following table presents identifiable finite and indefinite-lived intangible assets, accumulated amortization, and goodwill by operating segment and/or reporting unit, as appropriate:
As of March 31, 2021As of December 31, 2020
Finite-Lived Intangible Assets:InsuranceOtherTotalInsuranceOtherTotal
Customer relationships$143,300 $— $143,300 $143,300 $— $143,300 
Accumulated amortization(35,700)— (35,700)(32,263)— (32,263)
Trade names14,750 800 15,550 14,750 800 15,550 
Accumulated amortization(4,712)(461)(5,173)(4,382)(440)(4,822)
Software licensing9,300 640 9,940 9,300 640 9,940 
Accumulated amortization(8,684)(527)(9,211)(8,650)(503)(9,153)
Insurance policies and contracts acquired36,500 — 36,500 36,500 — 36,500 
Accumulated amortization(36,261)— (36,261)(36,238)— (36,238)
Other640 — 640 640 — 640 
Accumulated amortization(31)— (31)— — — 
Total finite-lived intangible assets119,102 452 119,554 122,957 497 123,454 
Indefinite-Lived Intangible Assets: (1)
Insurance licensing agreements13,761 — 13,761 13,761 — 13,761 
Other— 1,000 1,000 — 1,000 1,000 
Total indefinite-lived intangible assets13,761 1,000 14,761 13,761 1,000 14,761 
Total intangible assets, net$132,863 $1,452 $134,315 $136,718 $1,497 $138,215 
Goodwill 177,528 1,708 179,236 177,528 1,708 179,236 
Total goodwill and intangible assets, net$310,391 $3,160 $313,551 $314,246 $3,205 $317,451 
(1)    Impairment tests are performed at least annually on indefinite-lived intangible assets.

Goodwill

The following table presents the activity in goodwill, by operating segment and/or reporting unit, as appropriate, and includes the adjustments made to the balance of goodwill to reflect the effect of the final valuation adjustments made for acquisitions, as well as the reduction to any goodwill attributable to impairment related charges:
InsuranceOtherTotal
Balance at December 31, 2020$177,528 $1,708 $179,236 
Balance at March 31, 2021$177,528 $1,708 $179,236 
Accumulated impairments$— $699 $699 


The Company conducts annual impairment tests of its goodwill as of October 1. For the three months ended March 31, 2021 and 2020, no impairments were recorded on the Company’s goodwill.
Intangible Assets, net

The following table presents the activity, by operating segment and/or reporting unit, as appropriate, in finite and indefinite-lived other intangible assets and includes the adjustments made to the balance to reflect the effect of any final valuation adjustments made for acquisitions, as well as any reduction attributable to impairment-related charges:
InsuranceOtherTotal
Balance at December 31, 2020$136,718 $1,497 $138,215 
Less: amortization expense (3,855)(45)(3,900)
Balance at March 31, 2021$132,863 $1,452 $134,315 



The following table presents the amortization expense on finite-lived intangible assets for the following periods:
Three Months Ended
March 31, 2020
20212020
Amortization expense on intangible assets$3,900 $2,245 

For the three months ended March 31, 2021 and 2020, no impairments were recorded on the Company’s intangible assets.

The following table presents the amortization expense on finite-lived intangible assets for the next five years and thereafter by operating segment and/or reporting unit, as appropriate:
As of March 31, 2021
InsuranceOtherTotal
Remainder of 2021$11,548 $125 $11,673 
202215,852 127 15,979 
202315,031 80 15,111 
202413,344 80 13,424 
202511,230 40 11,270 
2026 and thereafter52,097 — 52,097 
Total$119,102 $452 $119,554