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Business segment information (Tables)
9 Months Ended
Sep. 30, 2021
Segment Reporting [Abstract]  
Business segment information
Segment information for the quarters and nine months ended September 30, 2021 and 2020 was as follows:

Quarter Ended September 30,Nine Months Ended September 30,
(in thousands)2021202020212020
Payments:
Revenue$160,268 $74,675 $343,045 $223,886 
Adjusted EBITDA31,598 16,746 71,125 50,352 
Cloud Solutions:
Revenue69,497 63,758 199,784 193,600 
Adjusted EBITDA19,036 16,425 55,047 45,494 
Promotional Solutions:
Revenue130,330 124,929 389,825 385,667 
Adjusted EBITDA17,673 21,478 56,804 46,529 
Checks:
Revenue172,046 176,099 518,968 533,135 
Adjusted EBITDA77,254 84,954 240,979 258,392 
Total segment:
Revenue$532,141 $439,461 $1,451,622 $1,336,288 
Adjusted EBITDA145,561 139,603 423,955 400,767 
Reconciliation of adjusted EBITDA to pretax income (loss)
The following table presents a reconciliation of total segment adjusted EBITDA to consolidated income (loss) before income taxes:
Quarter Ended September 30,Nine Months Ended September 30,
(in thousands)2021202020212020
Total segment adjusted EBITDA$145,561 $139,603 $423,955 $400,767 
Corporate operations(42,832)(37,090)(133,259)(131,101)
Depreciation and amortization expense(41,906)(27,972)(102,929)(83,065)
Interest expense(21,494)(5,083)(35,548)(18,254)
Pretax income attributable to non-controlling interest37 21 99 46 
Asset impairment charges— (2,760)— (101,749)
Restructuring, integration and other costs
(13,894)(18,941)(41,085)(59,064)
CEO transition costs— — — (10)
Share-based compensation expense(7,434)(6,240)(21,801)(15,335)
Acquisition transaction costs(208)— (18,816)(9)
Certain legal-related (expense) benefit(638)— (941)2,165 
Loss on sales of customer lists— — — (18)
Income (loss) before income taxes$17,192 $41,538 $69,675 $(5,627)
Revenue disaggregated by product and service offerings e following tables present revenue disaggregated by our product and service offerings:
Quarter Ended September 30, 2021
(in thousands)PaymentsCloud SolutionsPromotional SolutionsChecksConsolidated
Checks$— $— $— $172,046 $172,046 
Merchant services and other payments solutions103,014 — — — 103,014 
Forms and other products
— — 68,646 — 68,646 
Marketing and promotional solutions
— — 61,684 — 61,684 
Treasury management solutions
57,254 — — — 57,254 
Data-driven marketing solutions
— 41,956 — — 41,956 
Web and hosted solutions
— 27,541 — — 27,541 
Total revenue$160,268 $69,497 $130,330 $172,046 $532,141 

Quarter Ended September 30, 2020
(in thousands)PaymentsCloud SolutionsPromotional SolutionsChecksConsolidated
Checks$— $— $— $176,099 $176,099 
Merchant services and other payments solutions19,257 — — — 19,257 
Forms and other products
— — 77,492 — 77,492 
Marketing and promotional solutions
— — 47,437 — 47,437 
Treasury management solutions
55,418 — — — 55,418 
Data-driven marketing solutions
— 30,508 — — 30,508 
Web and hosted solutions
— 33,250 — — 33,250 
Total revenue$74,675 $63,758 $124,929 $176,099 $439,461 

Nine Months Ended September 30, 2021
(in thousands)PaymentsCloud SolutionsPromotional SolutionsChecksConsolidated
Checks$— $— $— $518,968 $518,968 
Merchant services and other payments solutions170,431 — — — 170,431 
Forms and other products
— — 218,622 — 218,622 
Marketing and promotional solutions
— — 171,203 — 171,203 
Treasury management solutions
172,614 — — — 172,614 
Data-driven marketing solutions
— 115,120 — — 115,120 
Web and hosted solutions
— 84,664 — — 84,664 
Total revenue$343,045 $199,784 $389,825 $518,968 $1,451,622 
Nine Months Ended September 30, 2020
(in thousands)PaymentsCloud SolutionsPromotional SolutionsChecksConsolidated
Checks$— $— $— $533,135 $533,135 
Merchant services and other payments solutions56,808 — — — 56,808 
Forms and other products
— — 234,735 — 234,735 
Marketing and promotional solutions
— — 150,932 — 150,932 
Treasury management solutions
167,078 — — — 167,078 
Data-driven marketing solutions
— 88,927 — — 88,927 
Web and hosted solutions
— 104,673 — — 104,673 
Total revenue$223,886 $193,600 $385,667 $533,135 $1,336,288 
Revenue disaggregated by geography
The following tables present revenue disaggregated by geography, based on where items are shipped from or where services are performed:

Quarter Ended September 30, 2021
(in thousands)PaymentsCloud SolutionsPromotional SolutionsChecksConsolidated
United States$150,594 $60,778 $124,571 $166,339 $502,282 
Foreign, primarily Canada and Australia
9,674 8,719 5,759 5,707 29,859 
Total revenue$160,268 $69,497 $130,330 $172,046 $532,141 
Quarter Ended September 30, 2020
(in thousands)PaymentsCloud SolutionsPromotional SolutionsChecksConsolidated
United States$66,377 $55,755 $118,454 $170,865 $411,451 
Foreign, primarily Canada and Australia
8,298 8,003 6,475 5,234 28,010 
Total revenue$74,675 $63,758 $124,929 $176,099 $439,461 
Nine Months Ended September 30, 2021
(in thousands)PaymentsCloud SolutionsPromotional SolutionsChecksConsolidated
United States$312,874 $173,555 $373,042 $501,152 $1,360,623 
Foreign, primarily Canada and Australia
30,171 26,229 16,783 17,816 90,999 
Total revenue$343,045 $199,784 $389,825 $518,968 $1,451,622 
Nine Months Ended September 30, 2020
(in thousands)PaymentsCloud SolutionsPromotional SolutionsChecksConsolidated
United States$198,965 $169,917 $369,023 $516,961 $1,254,866 
Foreign, primarily Canada and Australia
24,921 23,683 16,644 16,174 81,422 
Total revenue$223,886 $193,600 $385,667 $533,135 $1,336,288