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Supplemental balance sheet and cash flow information (intangibles) (Details) - USD ($) $ in Thousands | 3 Months Ended |
--- | --- | ---
Mar. 31, 2022 | Mar. 31, 2021 | Dec. 31, 2021
Amortizable intangibles [Line Items] |  |  |
Gross carrying amount | $ 1,217,700 |  | $ 1,209,488
Accumulated amortization | (718,169) |  | (698,764)
Net carrying amount | 499,531 |  | 510,724
Acquired intangibles | $ 26,374 |  |
Acquired intangibles, weighted-average amortization period (in years) | 4 years |  |
Amortization of intangibles | $ 36,159 | $ 23,264 |
Estimated future amortization expense |  |  |
Remainder of 2022 | 88,406 |  |
2023 | 117,562 |  |
2024 | 75,257 |  |
2025 | 50,306 |  |
2026 | 40,004 |  |
Customer lists/relationships [Member] |  |  |
Amortizable intangibles [Line Items] |  |  |
Gross carrying amount | 493,510 |  | 493,495
Accumulated amortization | (264,822) |  | (255,178)
Net carrying amount | 228,688 |  | 238,317
Acquired intangibles | $ 10,280 |  |
Acquired intangibles, weighted-average amortization period (in years) | 6 years |  |
Internal-use software [Member] |  |  |
Amortizable intangibles [Line Items] |  |  |
Gross carrying amount | $ 471,035 |  | 456,133
Accumulated amortization | (354,338) |  | (342,656)
Net carrying amount | 116,697 |  | 113,477
Acquired intangibles | $ 15,931 |  |
Acquired intangibles, weighted-average amortization period (in years) | 3 years |  |
Technology-based intangibles [Member] |  |  |
Amortizable intangibles [Line Items] |  |  |
Gross carrying amount | $ 98,813 |  | 98,813
Accumulated amortization | (40,584) |  | (38,553)
Net carrying amount | 58,229 |  | 60,260
Partner relationships [Member] |  |  |
Amortizable intangibles [Line Items] |  |  |
Gross carrying amount | 73,257 |  | 73,095
Accumulated amortization | (4,323) |  | (2,990)
Net carrying amount | 68,934 |  | 70,105
Acquired intangibles | $ 163 |  |
Acquired intangibles, weighted-average amortization period (in years) | 1 year |  |
Trade names [Member] |  |  |
Amortizable intangibles [Line Items] |  |  |
Gross carrying amount | $ 44,185 |  | 51,052
Accumulated amortization | (24,935) |  | (31,277)
Net carrying amount | 19,250 |  | 19,775
Software to be sold [Member] |  |  |
Amortizable intangibles [Line Items] |  |  |
Gross carrying amount | 36,900 |  | 36,900
Accumulated amortization | (29,167) |  | (28,110)
Net carrying amount | $ 7,733 |  | $ 8,790

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