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Supplemental balance sheet and cash flow information (Tables) | 6 Months Ended
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Jun. 30, 2022
Inventories and supplies | Inventories and supplies – Inventories and supplies were comprised of the following:
(in thousands) |  | June 30, 2022 |  | December 31, 2021
Raw materials |  | $ | 6,736 |  |  | $ | 5,316 |
Semi-finished goods |  | 7,004 |  |  | 6,708 |
Finished goods |  | 22,677 |  |  | 21,995 |
Supplies |  | 6,525 |  |  | 6,041 |
Reserves for excess and obsolete items |  | (5,437) |  |  | (5,132) |
Inventories and supplies, net of reserves |  | $ | 37,505 |  |  | $ | 34,928 |
Changes in the reserves for excess and obsolete items were as follows for the six months ended June 30, 2022 and 2021:
|  | Six Months Ended June 30,
(in thousands) |  | 2022 |  | 2021
Balance, beginning of year |  | $ | 5,132 |  |  | $ | 11,748 |
Amounts charged to expense |  | 1,516 |  |  | 2,151 |
Write-offs and other |  | (1,211) |  |  | (8,443) |
Balance, end of period |  | $ | 5,437 |  |  | $ | 5,456 |
Available-for-sale debt securities | Available-for-sale debt securities – Available-for-sale debt securities included within funds held for customers were comprised of the following:
|  | June 30, 2022
(in thousands) |  | Cost |  | Gross unrealized gains |  | Gross unrealized losses |  | Fair value
Funds held for customers:(1) |  |  |  |  |  |  |  |
Canadian and provincial government securities |  | $ | 9,606 |  |  | $ | — |  |  | $ | (1,105) |  |  | $ | 8,501 |
Available-for-sale debt securities |  | $ | 9,606 |  |  | $ | — |  |  | $ | (1,105) |  |  | $ | 8,501 |
(1) Funds held for customers, as reported on the consolidated balance sheet as of June 30, 2022, also included cash of $143,702.
|  | December 31, 2021
(in thousands) |  | Cost |  | Gross unrealized gains |  | Gross unrealized losses |  | Fair value
Funds held for customers:(1) |  |  |  |  |  |  |  |
Canadian and provincial government securities |  | $ | 9,724 |  |  | $ | — |  |  | $ | (374) |  |  | $ | 9,350 |
Canadian guaranteed investment certificate |  | 3,957 |  |  | — |  |  | — |  |  | 3,957 |
Available-for-sale debt securities |  | $ | 13,681 |  |  | $ | — |  |  | $ | (374) |  |  | $ | 13,307 |
(1) Funds held for customers, as reported on the consolidated balance sheet as of December 31, 2021, also included cash of $241,488.
Expected maturities of available-for-sale debt securities | Expected maturities of available-for-sale debt securities as of June 30, 2022 were as follows:
(in thousands) |  | Fair value
Due in one year or less |  | $ | 3,260 |
Due in two to five years |  | 2,516 |
Due in six to ten years |  | 2,725 |
Available-for-sale debt securities |  | $ | 8,501 |
Revenue in excess of billings | Revenue in excess of billings – Revenue in excess of billings was comprised of the following:
(in thousands) |  | June 30, 2022 |  | December 31, 2021
Conditional right to receive consideration |  | $ | 22,418 |  |  | $ | 22,780 |
Unconditional right to receive consideration(1) |  | 14,077 |  |  | 7,613 |
Revenue in excess of billings |  | $ | 36,495 |  |  | $ | 30,393 |
(1) Represents revenues that are earned but not currently billable under the related contract terms.
Intangibles | Intangibles – Intangibles were comprised of the following:
|  | June 30, 2022 |  | December 31, 2021
(in thousands) |  | Gross carrying amount |  | Accumulated amortization |  | Net carrying amount |  | Gross carrying amount |  | Accumulated amortization |  | Net carrying amount
Customer lists/relationships |  | $ | 495,266 |  |  | $ | (282,533) |  |  | $ | 212,733 |  |  | $ | 493,495 |  |  | $ | (255,178) |  |  | $ | 238,317 |
Internal-use software |  | 485,726 |  |  | (368,129) |  |  | 117,597 |  |  | 456,133 |  |  | (342,656) |  |  | 113,477 |
Technology-based intangibles |  | 98,813 |  |  | (42,615) |  |  | 56,198 |  |  | 98,813 |  |  | (38,553) |  |  | 60,260 |
Partner relationships |  | 74,205 |  |  | (5,750) |  |  | 68,455 |  |  | 73,095 |  |  | (2,990) |  |  | 70,105 |
Trade names |  | 44,185 |  |  | (25,460) |  |  | 18,725 |  |  | 51,052 |  |  | (31,277) |  |  | 19,775 |
Software to be sold |  | 36,900 |  |  | (30,114) |  |  | 6,786 |  |  | 36,900 |  |  | (28,110) |  |  | 8,790 |
Intangibles |  | $ | 1,235,095 |  |  | $ | (754,601) |  |  | $ | 480,494 |  |  | $ | 1,209,488 |  |  | $ | (698,764) |  |  | $ | 510,724 |
Estimated future amortization expense | Based on the intangibles in service as of June 30, 2022, estimated future amortization expense is as follows:
(in thousands) |  | Estimated amortization expense
Remainder of 2022 |  | $ | 71,410 |
2023 |  | 117,095 |
2024 |  | 77,822 |
2025 |  | 48,273 |
2026 |  | 42,398 |
Acquired intangibles | We purchased the following intangibles during the six months ended June 30, 2022:
(in thousands) |  | Amount |  | Weighted-average amortization period (in years)
Internal-use software |  | $ | 31,800 |  |  | 3
Customer lists/relationships |  | 12,480 |  |  | 6
Partner relationships |  | 1,110 |  |  | 3
Acquired intangibles |  | $ | 45,390 |  |  | 4
Goodwill | Goodwill – Changes in goodwill by reportable segment and in total were as follows for the six months ended June 30, 2022:
(in thousands) |  | Payments |  | Cloud Solutions |  | Promotional Solutions |  | Checks |  | Total
Balance, December 31, 2021: |  |  |  |  |  |  |  |  |  |
Goodwill, gross |  | $ | 895,338 |  |  | $ | 432,984 |  |  | $ | 252,874 |  |  | $ | 434,812 |  |  | $ | 2,016,008 |
Accumulated impairment charges |  | — |  |  | (392,168) |  |  | (193,699) |  |  | — |  |  | (585,867) |
Goodwill, net of accumulated impairment charges |  | 895,338 |  |  | 40,816 |  |  | 59,175 |  |  | 434,812 |  |  | 1,430,141 |
Measurement-period adjustment (Note 6) |  | 1,343 |  |  | — |  |  | — |  |  | — |  |  | 1,343 |
Currency translation adjustment |  | — |  |  | — |  |  | (27) |  |  | — |  |  | (27) |
Balance, June 30, 2022 |  | $ | 896,681 |  |  | $ | 40,816 |  |  | $ | 59,148 |  |  | $ | 434,812 |  |  | $ | 1,431,457 |
Balance, June 30, 2022: |  |  |  |  |  |  |  |  |  |
Goodwill, gross |  | $ | 896,681 |  |  | $ | 432,984 |  |  | $ | 252,847 |  |  | $ | 434,812 |  |  | $ | 2,017,324 |
Accumulated impairment charges |  | — |  |  | (392,168) |  |  | (193,699) |  |  | — |  |  | (585,867) |
Goodwill, net of accumulated impairment charges |  | $ | 896,681 |  |  | $ | 40,816 |  |  | $ | 59,148 |  |  | $ | 434,812 |  |  | $ | 1,431,457 |
Other non-current assets | Other non-current assets – Other non-current assets were comprised of the following:
(in thousands) |  | June 30, 2022 |  | December 31, 2021
Postretirement benefit plan asset |  | $ | 90,639 |  |  | $ | 87,019 |
Cloud computing arrangement implementation costs |  | 69,008 |  |  | 63,806 |
Prepaid product discounts |  | 48,683 |  |  | 56,527 |
Deferred contract acquisition costs(1) |  | 21,018 |  |  | 17,975 |
Loans and notes receivable from distributors, net of allowance for credit losses(2) |  | 14,602 |  |  | 20,201 |
Other |  | 28,397 |  |  | 33,935 |
Other non-current assets |  | $ | 272,347 |  |  | $ | 279,463 |
(1) Amortization of deferred contract acquisition costs was $3,767 for the six months ended June 30, 2022 and $2,276 for the six months ended June 30, 2021. (2) Amount includes the non-current portion of loans and notes receivable. The current portion of these receivables is included in other current assets on the consolidated balance sheets and was $1,059 as of June 30, 2022 and $1,317 as of December 31, 2021.
Loans and notes receivable by credit quality Indicator | The following table presents loans and notes receivable from distributors, including the current portion, by credit quality indicator and by year of origination, as of June 30, 2022. There were no write-offs or recoveries recorded during the six months ended June 30, 2022.
|  | Loans and notes receivable from distributors amortized cost basis by origination year |  |
(in thousands) |  | 2020 |  | 2019 |  | 2018 |  | 2017 |  | Prior |  | Total
Risk rating: |  |  |  |  |  |  |  |  |  |  |  |
1-2 internal grade |  | $ | 1,203 |  |  | $ | 457 |  |  | $ | 4,394 |  |  | $ | 8,649 |  |  | $ | 1,051 |  |  | $ | 15,754 |
3-4 internal grade |  | — |  |  | 2,599 |  |  | — |  |  | — |  |  | — |  |  | 2,599 |
Loans and notes receivable |  | $ | 1,203 |  |  | $ | 3,056 |  |  | $ | 4,394 |  |  | $ | 8,649 |  |  | $ | 1,051 |  |  | $ | 18,353 |
Changes in prepaid product discounts | Changes in prepaid product discounts during the six months ended June 30, 2022 and 2021 were as follows:
|  | Six Months Ended June 30,
(in thousands) |  | 2022 |  | 2021
Balance, beginning of year |  | $ | 56,527 |  |  | $ | 50,602 |
Additions(1) |  | 9,413 |  |  | 18,689 |
Amortization |  | (17,171) |  |  | (15,137) |
Other |  | (86) |  |  | (45) |
Balance, end of period |  | $ | 48,683 |  |  | $ | 54,109 |
(1) Prepaid product discounts are generally accrued upon contract execution. Cash payments for prepaid product discounts were $12,285 for the six months ended June 30, 2022 and $19,077 for the six months ended June 30, 2021.
Accrued liabilities | Accrued liabilities – Accrued liabilities were comprised of the following:
(in thousands) |  | June 30, 2022 |  | December 31, 2021
Deferred revenue(1) |  | $ | 39,960 |  |  | $ | 52,645 |
Wages and payroll liabilities, including vacation |  | 31,621 |  |  | 24,951 |
Employee cash bonuses, including sales incentives |  | 26,102 |  |  | 45,006 |
Operating lease liabilities |  | 13,278 |  |  | 14,852 |
Customer rebates |  | 10,638 |  |  | 9,036 |
Prepaid product discounts due within one year |  | 8,895 |  |  | 11,866 |
Other |  | 65,281 |  |  | 58,476 |
Accrued liabilities |  | $ | 195,775 |  |  | $ | 216,832 |
(1) $20,238 of the December 31, 2021 amount was recognized as revenue during the six months ended June 30, 2022.
Supplemental cash flow information | Supplemental cash flow information – The reconciliation of cash, cash equivalents, restricted cash and restricted cash equivalents to the consolidated balance sheets was as follows:
(in thousands) |  | June 30, 2022 |  | June 30, 2021
Cash and cash equivalents |  | $ | 43,262 |  |  | $ | 163,338 |
Restricted cash and restricted cash equivalents included in funds held for customers |  | 143,702 |  |  | 121,992 |
Non-current restricted cash included in other non-current assets |  | 2,624 |  |  | 2,744 |
Total cash, cash equivalents, restricted cash and restricted cash equivalents |  | $ | 189,588 |  |  | $ | 288,074 |
Trade accounts receivable [Member] |
Allowance for credit losses | Trade accounts receivable – Net trade accounts receivable was comprised of the following:
(in thousands) |  | June 30, 2022 |  | December 31, 2021
Trade accounts receivable – gross |  | $ | 190,844 |  |  | $ | 202,077 |
Allowance for credit losses |  | (4,253) |  |  | (4,130) |
Trade accounts receivable – net(1) |  | $ | 186,591 |  |  | $ | 197,947 |
(1) Includes unbilled receivables of $52,647 as of June 30, 2022 and $47,420 as of December 31, 2021. Changes in the allowance for credit losses for the six months ended June 30, 2022 and 2021 were as follows:
|  | Six Months Ended June 30,
(in thousands) |  | 2022 |  | 2021
Balance, beginning of year |  | $ | 4,130 |  |  | $ | 6,428 |
Bad debt expense (benefit) |  | 1,449 |  |  | (1,696) |
Write-offs and other |  | (1,326) |  |  | (1,704) |
Balance, end of period |  | $ | 4,253 |  |  | $ | 3,028 |
Loans and notes receivable [Member] |
Allowance for credit losses | Changes in the allowance for credit losses related to loans and notes receivable from distributors were as follows for the six months ended June 30, 2022 and 2021:
|  | Six Months Ended June 30,
(in thousands) |  | 2022 |  | 2021
Balance, beginning of year |  | $ | 2,830 |  |  | $ | 3,995 |
Bad debt expense (benefit) |  | 264 |  |  | (658) |
Exchange for customer lists |  | (402) |  |  | — |
Balance, end of period |  | $ | 2,692 |  |  | $ | 3,337 |

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