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Supplemental balance sheet and cash flow information (intangibles) (Details) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended |
--- | --- | --- | ---
Jun. 30, 2022 | Jun. 30, 2021 | Jun. 30, 2022 | Jun. 30, 2021 | Dec. 31, 2021
Amortizable intangibles [Line Items] |  |  |  |  |
Gross carrying amount | $ 1,235,095 |  | $ 1,235,095 |  | $ 1,209,488
Accumulated amortization | (754,601) |  | (754,601) |  | (698,764)
Net carrying amount | 480,494 |  | 480,494 |  | 510,724
Acquired intangibles |  |  | $ 45,390 |  |
Acquired intangibles, weighted-average amortization period (in years) |  |  | 4 years |  |
Amortization of intangibles | 38,339 | $ 28,559 | $ 74,498 | $ 51,823 |
Estimated future amortization expense |  |  |  |  |
Remainder of 2022 | 71,410 |  | 71,410 |  |
2023 | 117,095 |  | 117,095 |  |
2024 | 77,822 |  | 77,822 |  |
2025 | 48,273 |  | 48,273 |  |
2026 | 42,398 |  | 42,398 |  |
Customer lists/relationships [Member] |  |  |  |  |
Amortizable intangibles [Line Items] |  |  |  |  |
Gross carrying amount | 495,266 |  | 495,266 |  | 493,495
Accumulated amortization | (282,533) |  | (282,533) |  | (255,178)
Net carrying amount | 212,733 |  | 212,733 |  | 238,317
Acquired intangibles |  |  | $ 12,480 |  |
Acquired intangibles, weighted-average amortization period (in years) |  |  | 6 years |  |
Internal-use software [Member] |  |  |  |  |
Amortizable intangibles [Line Items] |  |  |  |  |
Gross carrying amount | 485,726 |  | $ 485,726 |  | 456,133
Accumulated amortization | (368,129) |  | (368,129) |  | (342,656)
Net carrying amount | 117,597 |  | 117,597 |  | 113,477
Acquired intangibles |  |  | $ 31,800 |  |
Acquired intangibles, weighted-average amortization period (in years) |  |  | 3 years |  |
Technology-based intangibles [Member] |  |  |  |  |
Amortizable intangibles [Line Items] |  |  |  |  |
Gross carrying amount | 98,813 |  | $ 98,813 |  | 98,813
Accumulated amortization | (42,615) |  | (42,615) |  | (38,553)
Net carrying amount | 56,198 |  | 56,198 |  | 60,260
Partner relationships [Member] |  |  |  |  |
Amortizable intangibles [Line Items] |  |  |  |  |
Gross carrying amount | 74,205 |  | 74,205 |  | 73,095
Accumulated amortization | (5,750) |  | (5,750) |  | (2,990)
Net carrying amount | 68,455 |  | 68,455 |  | 70,105
Acquired intangibles |  |  | $ 1,110 |  |
Acquired intangibles, weighted-average amortization period (in years) |  |  | 3 years |  |
Trade names [Member] |  |  |  |  |
Amortizable intangibles [Line Items] |  |  |  |  |
Gross carrying amount | 44,185 |  | $ 44,185 |  | 51,052
Accumulated amortization | (25,460) |  | (25,460) |  | (31,277)
Net carrying amount | 18,725 |  | 18,725 |  | 19,775
Software to be sold [Member] |  |  |  |  |
Amortizable intangibles [Line Items] |  |  |  |  |
Gross carrying amount | 36,900 |  | 36,900 |  | 36,900
Accumulated amortization | (30,114) |  | (30,114) |  | (28,110)
Net carrying amount | $ 6,786 |  | $ 6,786 |  | $ 8,790

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