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Supplemental balance sheet and cash flow information (intangibles) (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended |
--- | --- | --- | ---
Sep. 30, 2022 | Sep. 30, 2021 | Sep. 30, 2022 | Sep. 30, 2021 | Dec. 31, 2021
Amortizable intangibles [Line Items] |  |  |  |  |
Gross carrying amount | $ 1,265,849 |  | $ 1,265,849 |  | $ 1,209,488
Accumulated amortization | (789,750) |  | (789,750) |  | (698,764)
Net carrying amount | 476,099 |  | 476,099 |  | 510,724
Acquired intangibles |  |  | $ 76,004 |  |
Acquired intangibles, weighted-average amortization period (in years) |  |  | 4 years |  |
Amortization of intangibles | 35,855 | $ 36,570 | $ 110,353 | $ 88,393 |
Estimated future amortization expense |  |  |  |  |
Remainder of 2022 | 37,168 |  | 37,168 |  |
2023 | 120,753 |  | 120,753 |  |
2024 | 81,627 |  | 81,627 |  |
2025 | 48,639 |  | 48,639 |  |
2026 | 45,553 |  | 45,553 |  |
Internal-use software [Member] |  |  |  |  |
Amortizable intangibles [Line Items] |  |  |  |  |
Gross carrying amount | 510,141 |  | 510,141 |  | 456,133
Accumulated amortization | (381,456) |  | (381,456) |  | (342,656)
Net carrying amount | 128,685 |  | 128,685 |  | 113,477
Acquired intangibles |  |  | $ 55,776 |  |
Acquired intangibles, weighted-average amortization period (in years) |  |  | 3 years |  |
Customer lists/relationships [Member] |  |  |  |  |
Amortizable intangibles [Line Items] |  |  |  |  |
Gross carrying amount | 501,411 |  | $ 501,411 |  | 493,495
Accumulated amortization | (299,318) |  | (299,318) |  | (255,178)
Net carrying amount | 202,093 |  | 202,093 |  | 238,317
Acquired intangibles |  |  | $ 18,924 |  |
Acquired intangibles, weighted-average amortization period (in years) |  |  | 6 years |  |
Technology-based intangibles [Member] |  |  |  |  |
Amortizable intangibles [Line Items] |  |  |  |  |
Gross carrying amount | 98,813 |  | $ 98,813 |  | 98,813
Accumulated amortization | (44,646) |  | (44,646) |  | (38,553)
Net carrying amount | 54,167 |  | 54,167 |  | 60,260
Partner relationships [Member] |  |  |  |  |
Amortizable intangibles [Line Items] |  |  |  |  |
Gross carrying amount | 74,399 |  | 74,399 |  | 73,095
Accumulated amortization | (7,285) |  | (7,285) |  | (2,990)
Net carrying amount | 67,114 |  | 67,114 |  | 70,105
Acquired intangibles |  |  | $ 1,304 |  |
Acquired intangibles, weighted-average amortization period (in years) |  |  | 2 years |  |
Trade names [Member] |  |  |  |  |
Amortizable intangibles [Line Items] |  |  |  |  |
Gross carrying amount | 44,185 |  | $ 44,185 |  | 51,052
Accumulated amortization | (25,985) |  | (25,985) |  | (31,277)
Net carrying amount | 18,200 |  | 18,200 |  | 19,775
Software to be sold [Member] |  |  |  |  |
Amortizable intangibles [Line Items] |  |  |  |  |
Gross carrying amount | 36,900 |  | 36,900 |  | 36,900
Accumulated amortization | (31,060) |  | (31,060) |  | (28,110)
Net carrying amount | $ 5,840 |  | $ 5,840 |  | $ 8,790

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