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v3.23.1

Supplemental balance sheet and cash flow information (intangibles) (Details) - USD ($) $ in Thousands | 3 Months Ended |
--- | --- | ---
Mar. 31, 2023 | Mar. 31, 2022 | Dec. 31, 2022
Amortizable intangibles [Line Items] |  |  |
Gross carrying amount | $ 1,236,883 |  | $ 1,282,568
Accumulated amortization | (801,311) |  | (823,589)
Net carrying amount | 435,572 |  | 458,979
Acquired intangibles | $ 17,192 |  |
Acquired intangibles, weighted-average amortization period (in years) | 3 years |  |
Amortization of intangibles | $ 38,217 | $ 36,159 |
Estimated future amortization expense |  |  |
Remainder of 2023 | 97,717 |  |
2024 | 96,138 |  |
2025 | 66,435 |  |
2026 | 42,050 |  |
2027 | 32,746 |  |
Internal-use software [Member] |  |  |
Amortizable intangibles [Line Items] |  |  |
Gross carrying amount | 497,102 |  | 529,306
Accumulated amortization | (365,240) |  | (395,514)
Net carrying amount | 131,862 |  | 133,792
Acquired intangibles | $ 16,918 |  |
Acquired intangibles, weighted-average amortization period (in years) | 3 years |  |
Customer lists/relationships [Member] |  |  |
Amortizable intangibles [Line Items] |  |  |
Gross carrying amount | $ 491,951 |  | 497,882
Accumulated amortization | (323,960) |  | (312,986)
Net carrying amount | 167,991 |  | 184,896
Technology-based intangibles [Member] |  |  |
Amortizable intangibles [Line Items] |  |  |
Gross carrying amount | 97,633 |  | 99,613
Accumulated amortization | (47,529) |  | (47,478)
Net carrying amount | 50,104 |  | 52,135
Partner relationships [Member] |  |  |
Amortizable intangibles [Line Items] |  |  |
Gross carrying amount | 73,930 |  | 74,682
Accumulated amortization | (9,411) |  | (9,094)
Net carrying amount | 64,519 |  | 65,588
Acquired intangibles | $ 274 |  |
Acquired intangibles, weighted-average amortization period (in years) | 1 year |  |
Trade names [Member] |  |  |
Amortizable intangibles [Line Items] |  |  |
Gross carrying amount | $ 39,367 |  | 44,185
Accumulated amortization | (22,217) |  | (26,510)
Net carrying amount | 17,150 |  | 17,675
Software to be sold [Member] |  |  |
Amortizable intangibles [Line Items] |  |  |
Gross carrying amount | 36,900 |  | 36,900
Accumulated amortization | (32,954) |  | (32,007)
Net carrying amount | $ 3,946 |  | $ 4,893

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