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Supplemental balance sheet and cash flow information (other) (Details) - USD ($)
$ in Thousands
 9 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Dec. 31, 2022
Dec. 31, 2021
Prepaid product discounts [Roll Forward]        
Balance, beginning of year $ 44,824 $ 56,527    
Additions [1] 21,809 18,721    
Amortization (25,291) (26,258)    
Other 23 (399)    
Balance, end of period 41,365 48,591    
Prepaid product discount payments 21,798 23,920    
Accrued liabilities        
Employee bonuses, including sales incentives 39,991   $ 57,398  
Deferred revenue [2] 25,905   47,012  
Interest 15,557   7,314  
Restructuring 14,606   8,528  
Customer rebates 14,453   12,153  
Operating lease liabilities 13,882   12,780  
Wages and payroll liabilities, including vacation 7,953   20,264  
Prepaid product discounts 4,191   4,179  
Other 50,481   48,776  
Accrued liabilities 187,019   218,404  
Deferred revenue recognized 37,972 41,222    
Supplemental cash flow information        
Cash and cash equivalents 42,189 45,535 40,435  
Non-current restricted cash included in other non-current assets 2,907 2,742 2,815  
Total cash, cash equivalents, restricted cash and restricted cash equivalents 188,989 195,891 $ 337,415 $ 285,491
Funds held for customers [Member]        
Supplemental cash flow information        
Restricted cash and restricted cash equivalents included in funds held for customers $ 143,893 $ 147,614    
[1] Prepaid product discounts are generally accrued upon contract execution. Payments for prepaid product discounts were $21,798 for the nine months ended September 30, 2023 and $23,920 for the nine months ended September 30, 2022.
[2] Revenue recognized for amounts included in deferred revenue at the beginning of the period was $37,972 for the nine months ended September 30, 2023 and $41,222 for the nine months ended September 30, 2022.