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Restructuring and integration expense (Tables)
3 Months Ended
Mar. 31, 2024
Restructuring and Related Activities [Abstract]  
Restructuring and integration expense
Restructuring and integration expense is reflected on the consolidated statements of comprehensive income as follows:
 Quarter Ended
March 31,
(in thousands)20242023
Total cost of revenue$933 $1,153 
Operating expenses13,804 12,941 
Restructuring and integration expense$14,737 $14,094 

Restructuring and integration expense for each period was comprised of the following:
 Quarter Ended
March 31,
(in thousands)20242023
External consulting and other costs$7,969 $7,692 
Employee severance benefits1,972 186 
Internal labor838 2,122 
Other3,958 4,094 
Restructuring and integration expense$14,737 $14,094 
Changes in restructuring and integration accruals
Changes in our restructuring and integration accruals were as follows:
(in thousands)Employee severance benefits
Balance, December 31, 2023
$9,689 
Charges2,042 
Reversals(70)
Payments(4,225)
Balance, March 31, 2024
$7,436