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Supplemental balance sheet and cash flow information (accrued liabilities, supplemental cash flow information) (Details) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Dec. 31, 2023
Dec. 31, 2022
Accrued liabilities        
Deferred revenue [1] $ 30,586   $ 35,343  
Employee bonuses, including sales incentives 15,739   49,446  
Interest 15,308   10,481  
Operating lease liabilities 13,388   13,562  
Customer rebates 9,699   12,718  
Wages and payroll liabilities, including vacation 9,559   8,605  
Restructuring 7,436   9,689  
Prepaid product discounts 5,542   4,477  
Other 47,627   47,106  
Accrued liabilities 154,884   191,427  
Deferred revenue recognized 14,644 $ 18,683    
Supplemental cash flow information        
Cash and cash equivalents 23,544 24,622 $ 71,962  
Restricted cash and restricted cash equivalents included in funds held for customers $ 108,227 149,010    
Restricted cash and restricted cash equivalents included in funds held for customers [Extensible Enumeration] Funds held for customers   Funds held for customers  
Cash and cash equivalents included in other current assets $ 0 7,325 [2]    
Non-current restricted cash included in other non-current assets 3,073 2,592 $ 2,937  
Total cash, cash equivalents, restricted cash and restricted cash equivalents $ 134,844 $ 183,549 $ 458,033 $ 337,415
Non-cash investing activity, investment in joint venture — 18,392 [3]    
Liability for joint venture investment   $ 20,000    
Consideration due, payment period   3 years    
Investment, joint venture   $ 18,392    
[1] Revenue recognized for amounts included in deferred revenue at the beginning of the period was $14,644 for the quarter ended March 31, 2024 and $18,683 for the quarter ended March 31, 2023.
[2] Represents the cash and cash equivalents of our former North American web hosting and logo design business, which was classified as held for sale as of March 31, 2023.
[3] In February 2023, we entered into a joint venture focused on launching and marketing a business payment distribution technology platform. We committed to invest $20,000 over a 3-year period and we have option rights to acquire additional non-controlling ownership interest. During the quarter ended March 31, 2023, we recorded $18,392 for our investment in the joint venture and option rights.