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Supplemental balance sheet and cash flow information (accrued liabilities, supplemental cash flow information) (Details) - USD ($)
$ in Thousands
9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Dec. 31, 2023
Dec. 31, 2022
Accrued liabilities        
Deferred revenue [1] $ 22,885   $ 35,343  
Employee bonuses, including sales incentives 32,308   49,446  
Interest 15,063   10,481  
Operating lease liabilities 12,674   13,562  
Income taxes 12,659   7,558  
Customer rebates 11,313   12,718  
Wages and payroll liabilities, including vacation 11,269   8,605  
Restructuring 2,936   9,689  
Prepaid product discounts 1,775   4,477  
Other 29,149   39,548  
Accrued liabilities 152,031   191,427  
Deferred revenue recognized 30,707 $ 37,972    
Supplemental cash flow information        
Cash and cash equivalents 41,307 42,189 71,962  
Restricted cash and restricted cash equivalents included in funds held for customers $ 41,258 $ 143,893    
Restricted cash and restricted cash equivalents included in funds held for customers [Extensible Enumeration] Funds held for customers Funds held for customers    
Non-current restricted cash included in other non-current assets $ 3,030 $ 2,907 2,937  
Total cash, cash equivalents, restricted cash and restricted cash equivalents $ 85,595 $ 188,989 $ 458,033 $ 337,415
[1] Revenue recognized for amounts included in deferred revenue at the beginning of the period was $30,707 for the nine months ended September 30, 2024 and $37,972 for the nine months ended September 30, 2023.