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Pay vs Performance Disclosure - USD ($)
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Pay vs Performance Disclosure [Table]        
Pay vs Performance [Table Text Block]
YearSummary Compensation Table Total for CEO
($)
Compensation Actually Paid to CEO1
($)
Average Summary Compensation Table Total for Other NEOs
($)
Average Compensation Actually Paid to Other NEOs2
($)
Value of Initial Fixed $100 Investment Based On:
Net Income (in millions)5
($)
Adjusted EBITDA
(in millions)6
($)
Total Shareholder Return3
($)
Peer Group Total Shareholder Return4
($)
20237,536,719 8,979,508 1,992,744 2,238,170 52.1 123.6 26.2 417.1 
202210,375,485 3,607,005 2,220,306 852,747 38.6 102.7 65.5 418.1 
20217,822,945 8,028,794 2,050,605 1,802,766 69.3 143.0 62.8 407.8 
20205,256,659 (1,110,314)1,812,604 701,061 61.2 131.3 5.3 364.5 
      
Company Selected Measure Name adjusted EBITDA      
Peer Group Issuers, Footnote [Text Block] Represents the weighted peer group TSR, weighted according to the respective companies’ stock market capitalization at the beginning of each period for which a return is indicated. The peer group used for this purpose is the Dow Jones U.S. Support Services (DJUSIS) Index.      
PEO Total Compensation Amount $ 7,536,719 $ 10,375,485 $ 7,822,945 $ 5,256,659
PEO Actually Paid Compensation Amount $ 8,979,508 3,607,005 8,028,794 (1,110,314)
Adjustment To PEO Compensation, Footnote [Text Block] The dollar amounts reported in this column represent the amount of Compensation Actually Paid (“CAP”) to our President and CEO, Barry C. McCarthy, as computed in accordance with Item 402(v) of Regulation S-K. The dollar amounts do not reflect the actual amount of compensation earned by or paid to Mr. McCarthy during the applicable year. To calculate CAP to Mr. McCarthy, for each of the years shown, the following deductions and additions were made to the SCT total compensation:
Reconciliation of CEO SCT Total to CAP
YearSCT Total
($)
Equity Deductions from SCT Total(a)
($)
Equity Additions to SCT Total(b)
($)
CAP
($)
20237,536,719 (5,329,797)6,772,586 8,979,508 
202210,375,485 (4,871,517)(1,896,963)3,607,005 
20217,822,945 (6,439,546)6,645,395 8,028,794 
20205,256,659 (4,274,576)(2,092,397)(1,110,314)
(a)Represents the grant date fair values of equity-based awards granted each year, as shown in the Stock Awards and Option Awards columns of the SCT.
(b)For each year, reflects the sum of the equity fair value categories described as follows, calculated in accordance with Item 402(v) of Regulation S-K:
YearYear-end fair value of awards granted in the year and outstanding and unvested at year-end
($)		Prior year-end to year-end change in fair value of awards granted in prior years and outstanding and unvested at year-end
($)		Fair value as of vesting date of awards granted and vested in the year
($)		Prior year-end to vesting-date change in fair value of awards granted in prior years that vested in the year
($)		Prior year-end fair value of awards granted in prior years that were forfeited in the year
($)		Value of dividends or other earnings paid on awards not otherwise reflected in the fair values
($)		Total Equity Additions to SCT Total
($)
20236,013,429 646,150 — 34,383 — 78,623 6,772,586 
20222,406,099 (4,384,367)— (58)— 81,363 (1,896,963)
20214,552,443 607,333 — 1,345,862 — 139,757 6,645,395 
20202,823,913 (3,329,142)— (1,671,035)— 83,867 (2,092,397)
      
Non-PEO NEO Average Total Compensation Amount $ 1,992,744 2,220,306 2,050,605 1,812,604
Non-PEO NEO Average Compensation Actually Paid Amount $ 2,238,170 852,747 1,802,766 701,061
Adjustment to Non-PEO NEO Compensation Footnote [Text Block] The dollar amounts reported in this column represent the average amount of CAP to the non-CEO named executive officers (“Other NEOs”) as a group, as computed in accordance with Item 402(v) of Regulation S-K. The dollar amounts do not reflect the actual average amount of compensation earned by or paid to the Other NEOs during the applicable year. The Other NEOs reflected in this and the preceding column consist of the following individuals: 2023 — William C. Zint, Tracey G. Engelhardt, Michael A. Reed, and Yogaraj Jeyaprakasam; 2022 — William C. Zint, Scott C. Bomar, Christopher L. Thomas, Yogaraj Jeyaprakasam, and Michael A. Reed; 2021 — Scott C. Bomar, Keith A. Bush, Christopher L. Thomas, Michael A. Reed, and Jeffrey L. Cotter; and 2020 — Keith A. Bush, Christopher L. Thomas, Michael A. Reed, and Jeffrey L. Cotter. To calculate CAP to our Other NEOs for each of the years shown, the following deductions and additions were made to the SCT total compensation:
Other NEOs Reconciliation of Average SCT Total to Average CAP
YearSCT Total
($)
Equity Deductions from SCT Total(a)
($)
Equity Additions to SCT Total(b)
($)
CAP
($)
20231,992,744 (956,940)1,202,366 2,238,170 
20222,220,306 (1,197,255)(170,304)852,747 
20212,050,605 (1,228,600)980,761 1,802,766 
20201,812,604 (1,171,147)59,604 701,061 
(a)Represents the grant date fair value of equity-based awards granted each year, as shown in the Stock Awards and Option Awards columns of the SCT.
(b)For each year, reflects the sum of the equity fair value categories described as follows, calculated in accordance with Item 402(v) of Regulation S-K:
YearYear-end fair value of awards granted in the year and outstanding and unvested at year-end
($)		Prior year-end to year-end change in fair value of awards granted in prior years and outstanding and unvested at year-end
($)		Fair value as of vesting date of awards granted and vested in the year
($)		Prior year-end to vesting-date change in fair value of awards granted in prior years that vested in the year
($)		Prior year-end fair value of awards granted in prior years that were forfeited in the year
($)		Value of dividends or other earnings paid on awards not otherwise reflected in the fair values
($)		Total Equity Additions to SCT Total
($)
20231,079,683 112,881 — (8,953)— 18,755 1,202,366 
2022544,028 (414,256)— (43,365)(271,588)14,877 (170,304)
2021885,667 116,547 — 142,783 (177,089)12,853 980,761 
2020737,637 (594,542)— (68,673)(18,243)3,425 59,604 
      
Compensation Actually Paid vs. Total Shareholder Return [Text Block] CAP vs. TSR — Because stock is a significant portion of our NEO compensation packages, as our TSR has fluctuated and decreased, so has the compensation realized by our NEOs. Similarly, the peer group TSR has also fluctuated.
CAP_v_TSR.jpg
      
Compensation Actually Paid vs. Net Income [Text Block] Net Income — Although the performance of our leadership has resulted in an increase in net income over the past three years, the value of our stock has decreased during that same time period, resulting in NEO realized compensation significantly below target during the same period.
CAP_v_NI.jpg
      
Compensation Actually Paid vs. Company Selected Measure [Text Block] CAP vs. Adjusted EBITDA — Although the performance of our leadership has resulted in an increase in adjusted EBITDA over the past three years, the value of our stock has decreased during that same time period, resulting in NEO realized compensation significantly below target during the same period.
CAP_v_EBITDA.jpg
      
Total Shareholder Return Vs Peer Group [Text Block] CAP vs. TSR — Because stock is a significant portion of our NEO compensation packages, as our TSR has fluctuated and decreased, so has the compensation realized by our NEOs. Similarly, the peer group TSR has also fluctuated.
CAP_v_TSR.jpg
      
Tabular List [Table Text Block]
Tabular List of Most Important Measures
Adjusted EBITDA
Adjusted EPS
Adjusted Free Cash Flow
Adjusted Revenue
Relative TSR
Strategic Initiatives
      
Total Shareholder Return Amount $ 52.1 38.6 69.3 61.2
Peer Group Total Shareholder Return Amount 123.6 102.7 143.0 131.3
Net Income (Loss) $ 26,200,000 $ 65,500,000 $ 62,800,000 $ 5,300,000
Company Selected Measure Amount 417,100,000 418,100,000 407,800,000 364,500,000
PEO Name Barry C. McCarthy      
Additional 402(v) Disclosure [Text Block] Assuming an initial investment of $100 on December 31, 2019, TSR assumes reinvestment of all dividends, if any, and reflects changes in the company’s share price since the assumed initial investment date.Dollar values represent the amount of net income reported in our audited financial statements for the applicable year.      
Measure [Axis]: 1        
Pay vs Performance Disclosure [Table]        
Measure Name Adjusted EBITDA      
Non-GAAP Measure Description [Text Block] See Annex A for a reconciliation of adjusted EBITDA, a non-GAAP financial measure, to the most directly comparable GAAP financial measure.      
Measure [Axis]: 2        
Pay vs Performance Disclosure [Table]        
Measure Name Adjusted EPS      
Measure [Axis]: 3        
Pay vs Performance Disclosure [Table]        
Measure Name Adjusted Free Cash Flow      
Measure [Axis]: 4        
Pay vs Performance Disclosure [Table]        
Measure Name Adjusted Revenue      
Measure [Axis]: 5        
Pay vs Performance Disclosure [Table]        
Measure Name Relative TSR      
Measure [Axis]: 6        
Pay vs Performance Disclosure [Table]        
Measure Name Strategic Initiatives      
PEO [Member] | Adjustment, Equity Awards Reported Value [Member]        
Pay vs Performance Disclosure [Table]        
Adjustment to Compensation Amount $ (5,329,797) $ (4,871,517) $ (6,439,546) $ (4,274,576)
PEO [Member] | Adjustment, Equity Award Adjustments [Member]        
Pay vs Performance Disclosure [Table]        
Adjustment to Compensation Amount 6,772,586 (1,896,963) 6,645,395 (2,092,397)
PEO [Member] | Equity Awards Granted During the Year, Unvested [Member]        
Pay vs Performance Disclosure [Table]        
Adjustment to Compensation Amount, Equity Awards 6,013,429 2,406,099 4,552,443 2,823,913
PEO [Member] | Equity Awards Granted in Prior Years, Unvested [Member]        
Pay vs Performance Disclosure [Table]        
Adjustment to Compensation Amount, Equity Awards 646,150 (4,384,367) 607,333 (3,329,142)
PEO [Member] | Equity Awards Granted During the Year, Vested [Member]        
Pay vs Performance Disclosure [Table]        
Adjustment to Compensation Amount, Equity Awards 0 0 0 0
PEO [Member] | Equity Awards Granted in Prior Years, Vested [Member]        
Pay vs Performance Disclosure [Table]        
Adjustment to Compensation Amount, Equity Awards 34,383 (58) 1,345,862 (1,671,035)
PEO [Member] | Equity Awards that Failed to Meet Vesting Conditions [Member]        
Pay vs Performance Disclosure [Table]        
Adjustment to Compensation Amount, Equity Awards 0 0 0 0
PEO [Member] | Equity Awards, Value of Dividends and Other Earnings Paid Adjustment [Member]        
Pay vs Performance Disclosure [Table]        
Adjustment to Compensation Amount, Equity Awards 78,623 81,363 139,757 83,867
Non-PEO NEO [Member] | Adjustment, Equity Awards Reported Value [Member]        
Pay vs Performance Disclosure [Table]        
Adjustment to Compensation Amount (956,940) (1,197,255) (1,228,600) (1,171,147)
Non-PEO NEO [Member] | Adjustment, Equity Award Adjustments [Member]        
Pay vs Performance Disclosure [Table]        
Adjustment to Compensation Amount 1,202,366 (170,304) 980,761 59,604
Non-PEO NEO [Member] | Equity Awards Granted During the Year, Unvested [Member]        
Pay vs Performance Disclosure [Table]        
Adjustment to Compensation Amount, Equity Awards 1,079,683 544,028 885,667 737,637
Non-PEO NEO [Member] | Equity Awards Granted in Prior Years, Unvested [Member]        
Pay vs Performance Disclosure [Table]        
Adjustment to Compensation Amount, Equity Awards 112,881 (414,256) 116,547 (594,542)
Non-PEO NEO [Member] | Equity Awards Granted During the Year, Vested [Member]        
Pay vs Performance Disclosure [Table]        
Adjustment to Compensation Amount, Equity Awards 0 0 0 0
Non-PEO NEO [Member] | Equity Awards Granted in Prior Years, Vested [Member]        
Pay vs Performance Disclosure [Table]        
Adjustment to Compensation Amount, Equity Awards (8,953) (43,365) 142,783 (68,673)
Non-PEO NEO [Member] | Equity Awards that Failed to Meet Vesting Conditions [Member]        
Pay vs Performance Disclosure [Table]        
Adjustment to Compensation Amount, Equity Awards 0 (271,588) (177,089) (18,243)
Non-PEO NEO [Member] | Equity Awards, Value of Dividends and Other Earnings Paid Adjustment [Member]        
Pay vs Performance Disclosure [Table]        
Adjustment to Compensation Amount, Equity Awards $ 18,755 $ 14,877 $ 12,853 $ 3,425