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RESTRUCTURING AND INTEGRATION EXPENSE (Tables)
12 Months Ended
Dec. 31, 2024
Restructuring and Related Activities [Abstract]  
Restructuring and integration expense
Restructuring and integration expense is reflected on the consolidated statements of income as follows for the years ended December 31:
(in thousands)202420232022
Total cost of revenue$1,880 $12,230 $607 
Operating expenses48,570 78,245 62,529 
Restructuring and integration expense$50,450 $90,475 $63,136 

Restructuring and integration expense was comprised of the following for the years ended December 31:
(in thousands)202420232022
External consulting and other costs$33,659 $52,290 $32,067 
Employee severance benefits4,374 18,103 12,829 
Internal labor3,356 8,723 7,989 
Other9,061 11,359 10,251 
Restructuring and integration expense$50,450 $90,475 $63,136 
Changes in restructuring and integration accruals
Changes in our restructuring and integration accruals were as follows:
(in thousands)Employee severance benefits
Balance, December 31, 2021
$5,672 
Charges13,782 
Reversals(953)
Payments(9,973)
Balance, December 31, 2022
8,528 
Charges18,653 
Reversals(550)
Payments(16,942)
Balance, December 31, 2023
9,689 
Charges4,932 
Reversals(558)
Payments(10,308)
Balance, December 31, 2024
$3,755